Vodafone UK - Farnham Avaliações 

171
O TrustScore é 5 de um total de 5

4,9

32 The Borough, GU9 7NJ Farnham, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who we... Ver mais

A empresa respondeu


Detalhes da empresa


Informações de contato

  • 32 The Borough, GU9 7NJ, Farnham, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

171 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(171)

41.691 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service in Farnham from…

Fantastic service in Farnham from Nikki!!

17 de janeiro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Really helpful!

They are very friendly and helpful in the shop. We asked lots of questions and they answered them in an uncomplicated way.
I’d definitely go back again if I needed help with my phone.

30 de dezembro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Steve. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great knowledge

Great knowledge, helped me a lot in choosing the correct phone and plan for my needs, especially Paul.

30 de dezembro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Dan. Thank you for your review for Paul and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Staff are highly knowledgeable about…

Staff are highly knowledgeable about the products on offer and were very helpful helping me understand my problem. Paul made sure I was happy, I'll definitely be returning.

29 de dezembro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi John. Thank you for your review for Paul and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Staff are always really helpful when…

Staff are always really helpful when I've had a problem with my phone. Great knowledge especially paul.
Great service

30 de dezembro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Natalie. Thank you for your review for the team. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Dan was absolutely amazing

Dan was absolutely amazing. I thought my case would be complicated, but he made it nice, easy, and smooth ! As it was my third visit here at the store, I can say that all the staff are very helpful!

12 de dezembro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Monika,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

From the moment I walked in the store…

From the moment I walked in the store door the team were welcoming and engaging. I was worried about the swap over from one phone to another but nothing was too much trouble. Paul took control and transferred everything from my old phone to the new one. Also making sure I went away with the correct chargers. I would not hesitate in coming back or recommending the Farnham Team.

Thank you

2 de dezembro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey John, Thanks for your aweome feedback. It sounds like Paul did a fantastic job making your upgrade as smooth as possible. Hope you're loving your new phone.
Thanks again, The Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Dan was excellent

30 de novembro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Vodaphone store -Farnham

Excellent service, most friendly and helpful from Adam!

Adam's friendly advice and assistance in Vodafone's store at Farnham really helped with my mobile .I am not comfortable with IT and technical stuff so really appreciated Adam's very patient and practical help

21 de novembro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Anthony,

Thanks for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Amazing service from Luca in Farnham

16 de novembro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Graham,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a amazing experience with us in Farnham.

Thanks,
The Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great service from the farnham store!

Great service from the farnham store!

26 de outubro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Thank you for your review Ellie. It's always good to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Lovely store helpful staff.

Lovely store helpful staff.

19 de outubro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Alex,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

Thanks,
The Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Extremely helpful amd worth coming in store!

The lady who helped us, Nicola, was very experienced and friendly. Helped us find a solution really quickly and managed to save me £6 a month off my current deal with Vodafone. Excellent service and well worth visiting instore.

2 de outubro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi John,

This is lovely feedback for Nicola. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Avaliado com 5 de um total de 5 estrelas

amazing

Nikki was really kind and patient she explained everything with a friendly smile

20 de setembro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Dimitra,

Thanks for the feedback and support for Nikki, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Good service

16 de setembro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hello, Alan,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Helped my problem.

22 de agosto de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hello,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service from both Nicki & team

Fantastic service from both Nicki and Adam to find the right deals (for 3 phones) for us.

This was a return visit having received a great service 2 years ago from Nicki when we first took out our contracts.

Many thanks
Andrew

16 de agosto de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Nikki and Adam excellent

Nikki and Adam were absolutely phenomenal and went above and beyond to help us staying late on a Friday evening to make sure we got exactly what we needed.

16 de agosto de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Sophie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 1 de um total de 5 estrelas

Following a WhatsApp chat with a number…

Following a WhatsApp chat with a number of neighbours in Southeast Farnham, it is their universal experience of unacceptably poor reception using Vodafone over a long period of time.

1 de agosto de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Alan,

I know how frustrating signal and connection issues can be. If you pop your postcode into the Network Status Checker here: https://vodafone.uk/330ItxS you'll be able to see if there are any issues, outages or maintenance works in an area that could be impacting your service.

Maintenance will be highlighted by a screwdriver symbol. You can click on this and it will tell you if there is an expected end time for the work.
Network Issues and outages have a yellow triangle which you can click and sign up for updates.

You can also see the expected speeds you can achieve in any postcode. If you are getting very low speeds, or your signal is worse than the checker suggests and there are no issues in the area, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY so we can look into this for you.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Paul was excellent

Paul was excellent.
Looked at options and helped find the best choice for the 4 accounts and helped make good savings on charges.

1 de agosto de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi PH,

Thanks for your review and feedback for Paul.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais