Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... Ver mais
A empresa respondeu
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
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Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... Ver mais
A empresa respondeu
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... Ver mais
A empresa respondeu
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
A empresa respondeu
We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, Reino Unido
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Josh was very helpful and efficient

Resposta da Vodafone UK - Gillingham
Joshua (Raven) was so friendly and helpful. I had a great experience buying my new phone. What a lovely change to have someone make eye contact and engage in intelligent conversation.

Resposta da Vodafone UK - Gillingham
Kate and Wayne were both fantastic and very helpful. Both extremely knowledgeable and friendly. Amazing service.

Resposta da Vodafone UK - Gillingham
Becca and Wayne were both very helpful today. Outstanding support for me today fantastic service.

Resposta da Vodafone UK - Gillingham
Anna was great today. She helped me in store save money on my contracts and I really appreciate all the help highly recommended her

Resposta da Vodafone UK - Gillingham
Anna and Dylan have been great at helping me with my phone and saving me money- recommend them two to everyone

Resposta da Vodafone UK - Gillingham
Brilliant service yet again from Vodaphone. Connor was very professional and helpful. Good welcoming atmosphere either no pressure and got a fantastic deal. Keep up the good work

Resposta da Vodafone UK - Gillingham
Anna helped me and my husband with our new phines and broaband contract. Shes always happy to help

Resposta da Vodafone UK - Gillingham
I came into the store on 26/05 just to get an idea on prices for an upgrade. A young gent, Adam, grabbed me a seat and I just wanted to highlight his service.
Firstly, without any trouble or it feeling like a hardship, he provided me with a list of prices for multiple different devices, leaving no stone unturned. He gave both the "professional" opinion and his own thoughts on each of the deals, making it unbelievably easy for me to make a choice.
I asked lots of questions about specifics between different devices and Adam had the answers on hand at an instant, no "uhhmmm" or "errrr" just pure product knowledge paired with his own experiences again leaving me with no doubts. I have had lots of phones in my time, and I have never come across anyone that was as knowledgeable and proactive as him. He clearly understands customer service and executes perfectly. Adam wasn't at all pushy on the sale which is a HUGE win for me when buying anything, that quality alone escalates the experience massively.
Sadly he wasn't in the store when i came back to complete the upgrade, but was very keen that he gets the feedback/praise that he deserves. A total asset to that store and the man you want to be seeing if you're looking to upgrade.

Resposta da Vodafone UK - Gillingham
Served by Adam above and beyond, great service

Resposta da Vodafone UK - Gillingham
Josh was so helpful
No pressure was given and he went through everything step by step
Thank you Josh, great service

Resposta da Vodafone UK - Gillingham

Resposta da Vodafone UK - Gillingham
Adam very helpful & pleasant feel all was explained really well

Resposta da Vodafone UK - Gillingham
Very friendly and helpful.
Was greatful for them giving me their time to resolve my issue.

Resposta da Vodafone UK - Gillingham
Dylan was excellent, sorted out our contracts .

Resposta da Vodafone UK - Gillingham
Dylan was brilliant. I'm a long term vodafone customer with 4 phones for family and the upgrade experience with Dylan at Hempstead store was excellent, informative and clear.

Resposta da Vodafone UK - Gillingham
Adam was very helpful and was an absolute pleasure to deal with! Great job!

Resposta da Vodafone UK - Gillingham
Professional, patient and very helpful, especially for a non techie

Resposta da Vodafone UK - Gillingham
Excellent service from Dylan and Adam. Well worth popping into the Hempstead Valley Store for the best deal I could have got and fantastic customer service - Thank you!

Resposta da Vodafone UK - Gillingham
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