Retail adviser Waseem helped us through the process of changing broadband and getting new phone ,he did this to a high standard.very happy with outcome.
A empresa respondeu
Localização
Trocar localizaçãoUnit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP Glasgow, GB
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Veja o que dizem as avaliações
I’m already a Vodafone customer with having broadband and a sim deal for my wife’s phone. My intentions today was to move myself from 02 to join Vodafone with a new sim and handset deal. I met with Ca... Ver mais
A empresa respondeu
My experience with Vodafone (Breahead branch) has been an unforgettable one! Big thank you to Lia and Darren for their patience with my card/bank issues. I am left satisfied and content with my new... Ver mais
A empresa respondeu
Nathan- Big shoutout to Nathan from Vodafone for his help with my upgrade contract! He was super helpful, knowledgeable, and made the whole process smooth sailing. Nathan's expertise and friendly appr... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Glasgow Braehead Centre
Escrito pela empresa
Informações de contato
Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP, Glasgow, Reino Unido
4,8
Excelente
180 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Review Aila …
Alia in the breahead store was brilliant very helpful and knowledgeable in what she was talking about and very friendly
6 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hey Louise,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience all clear about…
Great experience all clear about instructions
1 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hey William,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Samaria was very helpful/friendly
Samaria was very helpful/friendly, she gave me a lot of information and talked to me about setting up the phone 🙂
22 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Douglas,
Thanks for reviewing, it's great to hear this feedback for Samaria.
If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service!
I know nothing about technology so found it easier to go in store to upgrade my phone rather than do it online, Vito was super helpful and explained everything really well in a way that was easy to understand, top customer service!
16 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Amy,
Thanks for your lovely review for Vito. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Alia was very friendly and couldn't…
Alia was very friendly and couldn't have been more helpful knew what I needed and was more than happy to sort me out thank you
15 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Miss Johnston,
Thanks for sharing your fabulous feedback for Alia. If you need any help in the future, please message us via
Facebook PM: vodafone.uk/3K1e4GB - X DM: vodafone.uk/3nfdPyY or Instagram: https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
So much help from a lovely lady
So much help from a lovely lady. They always help our oldsters
9 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Stolen phone
My phone got stolen and Samaira was so helpful and knew exactly what to do. She was able to sort out the SIM card for me and blacklist the phone so the thief couldn’t use it. She was very kind understanding, 10/10 service from her.
1 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Emily, I'm sorry to hear you've had your phone taken. I was lost when it happened to me. Sounds like Samaira got everything sorted for you, but if there's anything we can help with, don't hesitate to reach out to us via Facebook - vodafone.uk/3lCYUxW, or X - vodafone.uk/3LXh2xl
Thanks, The Vodafone Social Media Team
Very helpful
Very helpful, went through all the options and what look best for my need
29 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hey Andy,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
She has been very helpful and very…
She has been very helpful and very polite when we visited the store today thank you very much
27 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Thanks for the brilliant feedback, Nicola! It's really appreciated.
Vodafone Social Media Team
Great service
Great service, explained our options and found the right deal for us.
Many thanks
12 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Geoff,
Thanks for the brilliant feedback. It's really appreciated.
Vodafone Social Media Team
Great help from Samaira
Samaira at Braehead was so knowledgeable, helpful and understanding of my lack of technology ability! This experience of changing to a new phone was first class.
6 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
It's wonderful to see that Samaira gave great service we aim for!
Thanks,
Vodafone Social Media Team
Highly recommended for top service
Highly recommended for top service - friendly, pleasant competent service person, hitting the nail on the head, answering questions precisely and explaining issues well, oozing an impression of calmness and of having everything under control. Quick to the point.
6 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Thanks for the great review, Oswald! Vodafone Social Media Team
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Gordon,
We're pleased to hear you're satisfied with the services we provide. Thank you for leaving such a great review!
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Super helpful
Anna gave me a greaf experience, lovely smile and knows and what's she's talking about, super helpful
30 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hey John,
Thanks for the lovely review and fantastic support for Anna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I went to Vodafone I met Vito and the…
I went to Vodafone I met Vito and the service was amazing sorted my issue out no problem absolute credit to the company he knows his stuff
2 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hey Diesel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Outstanding service
Alia was an absolute star. Helped to get my elderly Dad a smart phone up an running with patience and kindness. Outstanding service, went above and beyond. Thank you so much.
2 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hey Catherine,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Alia from Braehead
Alia from Braehead - fantastic! Service varies depending on the store you visit. I visited The Fort first and left disappointed. I then went to Braehead and received a completely different service. Alia could not have been any more helpful. She was professional, courteous & made me feel like a valued customer. Alia was an absolute superstar & a credit to your company.
Gabriel was also very helpful when I went back in a few days later to hand my trade in phone back.
24 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hey Toni,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone were do aye start last…
Vodafone were do aye start last Wednesday got disconnected because the broadbancontract came to an end but here were the problem lies aye have a payment plan with there client (zinc credit management) and with the regards to the contract coming to an end why didn't Vodafone broadband give me notice and aye have made over 20 phone calls to there 191 number and now av been asked to pay up front in order to be reconnected and renew the contract its absolutely pathetic can someone from Vodafone give me a response to this comment ! ?
19 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi W B,
I'm sorry to hear it's got to this stage. I understand how important it is to stay connected.
It does sound like the cancellation, may be payment related. We'd need to access your account to take a closer look into what's happening.
With it being relating to payments, please call us again on 191 free from a Vodafone mobile or 03333 040 191 from a different phone. You can then ask us to escalate this.
All the best,
Vodafone Social Media team
Alia is an asset to the store
Alia helped me withy upgrade and she is an absolute asset to your company. Very bubbly girl put me at ease and helped me talk through all of my options. Everything was explained clearly to make the right decision for me.
5 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Stephanie. Thank you for your review for Alia. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service was so impressive
The customer service was so impressive. Can't thank the staff enough. Polite and got done what I needed
4 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Braehead Centre
Hi Steven,
Thanks for your lovely review for our Glasgow store. We appreciate your support and feedback.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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