Had a amazing lady called cleo help me from start to finish i going a sim only contract . Fabulous customer service. Grateful to all the voda phone team . Thank you .
A empresa respondeu
Localização
Trocar localização84-90 Buchanan Street, G1 3HA Glasgow, GB
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Veja o que dizem as avaliações
Popped into Buchanan Street as I was having issues with my personal hotspot speaking to my laptop. I spoke to a gentleman called David and his knowledge was excellent and by changing the password re... Ver mais
A empresa respondeu
Dan found me an excellent broadband + SIM deal, and as an existing broadband only customer, I was treated so professionally and politely. I wasn't taken for granted as an existing customer,... Ver mais
A empresa respondeu
Michael was absolutely brilliant from start to finish. He helped me set up Vodafone accounts for my entire family and made what could have been a complicated process feel simple and stress-free. He... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Glasgow Buchanan St
Escrito pela empresa
Informações de contato
84-90 Buchanan Street, G1 3HA, Glasgow, Reino Unido
4,9
Excelente
181 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A very smooth move to a new phone
A very smooth move to a new phone! Zach was very professional, knowledgeable and efficient in organising the transition and did so in a very friendly and reassuring manner. He’s an asset to the shop! 👍
21 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Alan,
Thank you for taking the time to review and share this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Finn was very helpful and kind
Finn was very helpful and kind, answering every question with enthusiasm, would love to come back
20 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Brodie,
It's great to hear your recent experience, and feedback. Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zach helped me get my phone running…
Zach helped me get my phone running smoothly . Which was difficult as I am not very skilled in using it. Just see my stopwatch.It had been running for MONTHS...
Grace in Glasgow, Buchanan Street store.
18 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Grace,
This is lovely feedback for Zach. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great experience
Great experience! Fast, swift and friendly staff))
18 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Ahtoh,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Vicky the lady who served me was very…
Vicky the lady who served me was very polite, helpful and found a deal that matched my needs. Happy customer I know who to visit for my deals in the future.
12 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Moon,
We’re glad to hear you found the best deal for you when visiting Vicky in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent customer service from Vicky
Excellent customer service from Vicky. She really went above and beyone. An asset to your business.
12 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
HI Hamza,
This is such a great review for Vicky. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent service
Excellent service. Very helpful and efficient.
31 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Thanks for the five star review, Keelin! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Because went the extra mile in a…
Becca went the extra mile in a difficult situation
5 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Fantastic service thank you Becca
Fantastic service thank you Becca. Helped get me the perfect upgrade and got my sister a brilliant deal
2 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Maureen,
Thank you for taking the time to leave us a 5 star review and the feedback about Becca's great customer service.
Thanks,
The Vodafone Social Media Team
Mark was super knowledgeable and…
Mark was super knowledgeable and helpful
He was able to get my daughter up and running with a UK number quickly and gave sound advice. He was also really good to talk with and took a genuine interest in my daughters needs.
18 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Rod. We are glad to hear Mark was able to get the UK number up and running and the great service he has provided you and your daughter.
Thanks,
The Vodafone Social Media Team
The worst ever
The worst ever. I have been waiting for long time and the girl went to service someone else who came after me !
16 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hello, Shurooq,
Thanks for taking the time to leave a review. It's disappointing to hear about your negative experience, and we appreciate you taking the time to provide feedback so that we can do better moving forward.
If there's anything we can help you with, please reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
The service was very helpful and Becca…
The service was very helpful and Becca was very good
14 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hey Patrick,
Thanks for the lovely review and fantastic support for Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service in store from Becca
Amazing service in store from Becca, thank you so much
10 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Ehab. Thank you for your review for Becca. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Experience
Becca was super helpful when upgrading a phone for my partner. Felt like we got a very good deal and not pushy. I’m not with Vodafone but I would consider changing from 02 due to the great customer service we received today.
9 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Fee,
Thank you for taking the time to review and sharing this feedback for Becca.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We were dealt by Mark Sales Advisor
We were dealt by Mark Sales Advisor. What a great gentleman and he built great rapport with us. Tailored the products based on our need. Products recommend we're genuine and we felt we got value for money. He has grown our trust in Vodafone in coming years. Top guy, other team members should learn from him as we had poor experience with previous colleague we dealt with in same store. But top stars for Mark. Thanks Sachin & Taps
7 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hey Sachin.
Thanks for letting us know what an amazing job Mark did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Best customer services in the Glasgow…
Best customer services in the Glasgow thank you becca
5 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Alijan,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service Becca has provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Exceptional Customer Service
Excellent and very helpful customer service... Solved all my issues with smiles and passion. Very professional and explained all that i needed to know. Thank you very much for your excellent service. You can be sure of referrals and repeat purchases from me.
28 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Bassey,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mark Amazing Guy
Mark was really helpful on the full process with trading my phone in as well as purchasing two phones for myself and partner.
27 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Rachel,
It's great to hear this feedback, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Becca
Becca was exceptionally helpful, answered all our questions, and produced a financial answer which allowed us to upgrade both our phones.
I’m editing this review as following written contract arrived we realised that we had signed for something which hadn’t been clearly explained to us on the day. We have since had to make phone calls plus another visit to yet another store where the lovely young man sorted everything out for us after a distressing couple of weeks.
21 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Wilma. Thank you for your review for Becca. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade
Went in to upgrade my phone and I was approached by Altea who was wonderful and when it came to options she gave me the plans that would best suit my needs and wasn't pushy at all which is refreshing to see.
23 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Buchanan St
Hi Jim,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Altea provided such a nice experience with the upgrade.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
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