Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... Ver mais
A empresa respondeu
Thanks to Ariz for helping me setup my new device, made it super simple and painless.
A empresa respondeu
Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Glasgow Silverburn
Escrito pela empresa
Informações de contato
Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, Reino Unido
4,9
Excelente
335 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The sales advisor Ben was very helpful…
The sales advisor Ben was very helpful and knowledgeable and made my visit very easy and enjoyable
15 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hey Robert,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leena was a great help today
Leena was a great help today, an asset to the team.
13 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hello, Tracy
It's always our aim to provide a helpful service, so it's great to hear that Leena delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
EXCELLENT SERVICE!
My recent visits to Glasgow Silverburn Vodafone store has been very worthwhile advice in changing my broadband provider. Helpful & friendly, Ben & Ariz + Team were fantastic, an asset for this store, for getting me sorted with broadband deals & setup etc. Excellent service provided, highly recommended! Thanks to all.
12 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hello, David,
Thanks for letting us know what an amazing job Ben and Ariz did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Laiba
Laiba, very helpful with supporting me with transferring my phone. Great experience.
13 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hey Boyd,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience inshore with Jamie…
Great experience inshore with Jamie today!
10 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hi Christine. Thank you for your review for Jamie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My visits to Vodafone Silverburn been…
My visits to Vodafone Silverburn been very worthwhile. I'd been anxious about transferring important data to my new phone. Ariz and Cole were both very helpful and reassuring. Completely satisfied with the service I received I received!
9 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Thanks for your feedback Fazzi, It's great to see our team were able to help transferring your data to your new phone.
All the best, The Vodafone Social Media Team
Cole was very helpful and helped me get…
Cole was very helpful and helped me get my phone transferred over
6 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hi David. Thank you for your review for Cole. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran was great
Kieran was great, excellent service, friendly and got us better deals than we ever expected
3 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hello, Lisa,
It's great to hear about the positive experience which you received in store from Kieran, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Morgan was wonderfully helpful with…
Morgan was wonderfully helpful with choosing my new phone!
3 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hi Louise,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
New phone purchase for elderly parent
We purchased a new mobile phone for my elderly father from the Vodafone store at Silverburn Mall. The team there - particularly Kieran & Amrit - were amazing. They were so patient in explaining the different options, answering my father’s many questions - sometimes several times, helped set up a contract that worked for him and then took time to transfer the numbers and data from two very old phones on to a new model along with his apps, photos and other data. They were simply outstanding and I can’t thank them enough for their patience and assistance.
28 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hello,
It's great to hear about the positive experience which you've had with Kieran and Amrit. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Amrit
Great service from Amrit. Very helpful and knowledgeable.
21 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hey Joyce,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Found Ariz to be very knowledgeable and…
Found Ariz to be very knowledgeable and very helpful
17 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hi Irene,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great experience with Laiba getting me…
Great experience with Laiba getting me a new phone :) would reccomend
12 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hi Ruby,
This is such a great review for Laiba. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Resposta da Vodafone UK - Glasgow Silverburn
Hi Rosemarie,
This is a great review for Ariz. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Kiran was really helpful at getting me…
Kiran was really helpful at getting me my new phone in store, highly recommended
10 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hi Geraldine. Thank you for your review for Kiran. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leena and Ariz were a great help today
Leena and Ariz were a great help today, thanks for helping me with my phone today
8 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hi Margaret,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Phone to phone difficult transfer
I was having major issues trying to transfer from my old mobile (screen was locked & damaged) to my new mobile. I had already tried another store for help but that visit was not fruitful. When I visited the Silverburn store Kieran was so so helpful. I'm struggling to put into words just how much his expertise & patience helped me that day. Life can throw really big curve balls at you & Kieran's help on that day will be remembered for a very very long time. Please pass on my much appreciated gratitude to Kieran & please know you have a diamond working in your Silverburn store. Apologies that it has taken a few weeks to put this review up, the life curve ball has stalled just now. Many thanks again Y 👍☺️
17 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kieran and Cole were excellent
Kieran and Cole were excellent. We had a a complex changeover of tariffs and devices and they recommended the best way forward. They put their heads together and solved our best way forward. They spent a great amount of time to get things right. I’d definitely return to Kieran and Cole at Vodaphone Silverburn.
5 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hi Alan,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you have managed to get the tariffs changed to the recommended one with Kieran and Cole.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Kieran is a credit to Vodafone
Kieran is a credit to Vodafone, knowledgeable, friendly, patient & helped get the right phone & contract. Highly recommend & will be back :)
24 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hey Cat,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic experience in store from Ariz…
Fantastic experience in store from Ariz and Morgan getting a new contract. would highly recommend!
23 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Glasgow Silverburn
Hi Jacqui,
Thanks for taking the time to review and share this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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