Outstanding customer service today when I had a technical problem with my phone.Sorry I did not catch the adviser's name.He identified and fixed the issue straight away.Very helpful and polite.
A empresa respondeu
29 Lyon Way, KY7 5NN Glenrothes, GB
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Outstanding customer service today when I had a technical problem with my phone.Sorry I did not catch the adviser's name.He identified and fixed the issue straight away.Very helpful and polite.
A empresa respondeu
Declan was fantastic help with upgrading my phone, wasn’t certain on the switch to Apple but he showed me the best features and I’m very pleased with my new phone!
A empresa respondeu
Had a quick and easy phone setup with Declan. No problems occurred and he was kind enough to explain the data plan options, and which would benefit me the most.
A empresa respondeu
Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all... Ver mais
A empresa respondeu
Escrito pela empresa
29 Lyon Way, KY7 5NN, Glenrothes, Reino Unido
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Lee at the Glenrothes store was extremely helpful today. Set up my elderly father’s phone and made it all very easy. Very friendly and approachable

Resposta da Vodafone UK - Glenrothes
I recently upgraded my phone and the staff were so helpful and friendly. Would definitely recommend.

Resposta da Vodafone UK - Glenrothes
Matt was so friendly and helpful. He made the whole process easy and made sure everything was working before I left the store. Highly recommend.

Resposta da Vodafone UK - Glenrothes

Resposta da Vodafone UK - Glenrothes
Lee provides an excellent service, so friendly and informative. Would highly recommend going into Vodafone Glenrothes.

Resposta da Vodafone UK - Glenrothes
Matt helped me with a new phone and tablet and got it all set up.
Great pricing and got me discounts to keep me within budget

Resposta da Vodafone UK - Glenrothes
Great experience quick and efficient service by Dylan

Resposta da Vodafone UK - Glenrothes
Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all round. It’s amazing to give such great customer service. Matt thank you so much & extended gratitude to Lee & Dylan . Kind regards Dr Alastair

Resposta da Vodafone UK - Glenrothes
Came into store for upgrade for a better deal and Matt was able to do just that.
Will use this store again for next upgrades.

Resposta da Vodafone UK - Glenrothes
Staff very friendly and helpful and always go qbove a d beyond

Resposta da Vodafone UK - Glenrothes
After numerous issues with O2, I decided to change my mobile provider. I decided to go to Vodaphone and so glad I did. Lee in the Glenrothes shop was very knowledgeable and helpful. He listened to my needs and gave me options that suited them. He explained everything I needed to know and the support was amazing, especially when I needed help the next day. Nothing was too much trouble and everyone in store were excellent. Highly recommended.

Resposta da Vodafone UK - Glenrothes
Always a 10/10 in this store. All staff 100% helpful. Go above and beyond.
Vodafone customer service - up there with the best!

Resposta da Vodafone UK - Glenrothes
Sarah was excellent,very knowledgeable and very helpful,as are all the staff in Glenrothes

Resposta da Vodafone UK - Glenrothes
Rebecca made our visit ideal, sortwd old contracts and also got my son a new phone.
Very much appreciated
Thank you

Resposta da Vodafone UK - Glenrothes
I popped into the store at Glenrothes today .
Rebecca greeted me with a big smile and asked if she could help me .
I explained I needed to find out when I was out of contract , and info on obtaining a new phone .
Rebecca spent loads time going through lots varies options available . Paying attention to what I wanted and needed . Not what they thought I would like !
I came away with new updated sim only just now and holding off to Black Friday sales to purchase a new phone .
Rebecca was very informative , not pushy .
The store was nice and clean and other staff member guy made me feel valued as a customer .
That’s why I keep returning as does my family members to this particular store .
Although it’s usually the manager Dan who also has a great ethos on customer care and it’s rubbed onto his employees. Well done guys

Resposta da Vodafone UK - Glenrothes
We had a brilliant experience and everything was explained clearly to us so we knew exactly what we were getting and what we were paying for - highly recommend Dylan

Resposta da Vodafone UK - Glenrothes
Wouldn’t attend any other store, all staff in glenrothes are super and couldn’t be more friendly, welcoming and helpful

Resposta da Vodafone UK - Glenrothes
Excellent service as always
Would recommend to all

Resposta da Vodafone UK - Glenrothes
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