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Vodafone UK - Gravesend Avaliações 

207
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O TrustScore é 5 de um total de 5

4,9

Operadora de rede móvel
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Localização

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29 New Road, DA11 0AB Gravesend, GB

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tomas is an absolute delight in Vodafone Gravesend HIgh street. The customer service he gave is impeccable and very satisfactory. He was very helpful in educating me on products and Vodafone services... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable. He throughly explained the process, the charges involved and the dates the chsnged... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operadora de rede móvel
  2. Loja de Celulares
  3. Provedor de internet
  4. Serviço de telefone e internet
  5. Empresa de telecomunicação

Sobre Vodafone UK - Gravesend

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contato

  • 29 New Road, DA11 0AB, Gravesend, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

207 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(207)

42.456 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

Staff are very nice but network isn't

21 de janeiro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey Metin,

Thank you for your review and support for our staff.

If you need any help regarding your network, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 4 de um total de 5 estrelas

Tomas was very helpful and gave clear…

Tomas was very helpful and gave clear information given regarding my new tariff today

21 de janeiro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey Julie,

Thanks for letting us know what an amazing job Tomas did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very polite and help

A gentleman called thomas was Very polite and helpful with the information needed will definitely come back

18 de janeiro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hi Tania,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I'm very pleased with the girl working…

I'm very pleased with the girl working with us, she was very good, she was friendly with us, Laura, blagodarya ce si tilkava, straightforward Who is the klitentite?

8 de janeiro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hi Nerman. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Good experience,great customer service…

Good experience,great customer service from tomas met my needs to the fullest.

31 de dezembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey Maria,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Extremely happy with the interaction…

Extremely happy with the interaction today! Silvianq had a look into my account and she clarified everything for me. It is now all crystal clear about my bill. Thank youuu

21 de dezembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey Ionela,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

New contract

Really nice experience in the Vodafone shop today. Silviana assisted us today and she helped us with a very good deal on a laptop. Keep up the good work

21 de dezembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Lovely customer experience

Lovely customer experience. Very warm welcome and great patience listening and carrying out tasks.

19 de dezembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hi anthony,

This is a great review for our Gravesend store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again, Vodafone Social Media team

Avaliado com 5 de um total de 5 estrelas

Amazing Staff

Silviana gave me an amazing experience in the Gravesend store today! Only came in to check my bill and left with an even better deal and a new phone. Keep up the good work!

18 de dezembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey Magdalena,

Thanks for your review and great feedback for Silviana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Laura was really helpful

Laura was really helpful, I couldn’t decide what phone to go for and she talked me through all the differences and really helped. Nice & polite too.

18 de dezembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey Sarah,

It's great to hear about your recent experience. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

SILVIANA attended to me with patient

SILVIANA attended to me with patient, effective and excellent customer service ideas and experience.
Thanks very much.

16 de dezembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hi Yinka,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very patient and helpful

9 de dezembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey Sapna,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

very god mery nice

30 de novembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey Florin,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

The experience was beautiful

The experience was beautiful. Tomas attended to me and I must say, he is a great guy. Gave me a very good experience taking me through different packages and offering the best that’s perfect for me. Kudos to Tomas and the team.

27 de novembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hi Abimbola. Thank you for your review for Tomas. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great manager and very helpful staff

17 de novembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Gravesend Vodafone Store

We always find the Gravesend branch and staff excellent and today was no exception. Tomas was most helpful giving us the different options , making the whole upgrade process easy. Thank you

3 de novembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey Mark,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Went to Vodafone Gravesend today to sort out a few issue's and I'm happy to say that Silviana solved all my phone concerns and also some I didn't even know I had. Great service. Thank you.

Went to vidafone

31 de outubro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey Steve,

Thanks for sharing feedback after your recent visit to our Gravesend store.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Avaliado com 4 de um total de 5 estrelas

Help setting up new sim and phone

18 de outubro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hi Frances. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great.

Great.. got attended to by Silviana, had a good laugh all through and detailed explanation on all products. Great and satisfied experience all through.

23 de setembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey Olaide,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I had a good experience at the…

I had a good experience at the Gravesend store specially the staff members I was served by Tomas which he had great customer service and served my needs to the fullest 10/10.

22 de setembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Gravesend

Resposta da Vodafone UK - Gravesend

Hey Rodrigo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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