I had a really frustrating experience with the online team, who completely messed up my order and sent me from branch to branch trying to get it resolved. By the time I reached the Harrow store... Ver mais
A empresa respondeu
Localização
Trocar localização46 St Anne's Road, HA1 1LA HARROW, GB
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Veja o que dizem as avaliações
SAACHIKA harrow branch Amazing customer service So patient Helpful Helped us with so many services than ever been helped before from anyone at Vodafone. Ajay the store manager was supportive... Ver mais
A empresa respondeu
Amazing love visiting this store, have completed few upgrades and family plan all done by my man sha, amazing patient fella who has great energy and pleasure to deal with. Any issue or any question I... Ver mais
A empresa respondeu
Vodafone has always been on the top of the game. However, the staff has made the whole experience completely worthwhile. The Assistant Store Manager Mrs Hafsa has been absolutely helpful and has provi... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Harrow St Anns Road
Escrito pela empresa
Informações de contato
46 St Anne's Road, HA1 1LA, HARROW, Reino Unido
4,7
Excelente
272 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ioana was very helpful and she have a…
Ioana was very helpful and she have a answer for all my questions thanks
27 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hi Ionel,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good Customer service and staff is very…
Good Customer service and staff is very friendly behavior and suggest good deals to every one and I special recommend to the person name of abijith
19 de agosto de 2024
Avaliação não solicitada
I want to rates for Deena she is very…
I want to rates for Deena she is very good communicator she also provide a good service for us..
Thank you so much Deena..
17 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hey Aayush,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Harrow St Anns Road
Hello Jay,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Deena.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ioana was extremely helpful
Ioana was extremely helpful, friendly and patient with my requests and questions. Thank you!
14 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hi Victoria,
What super feedback for Ioana! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ioana and Hafsa has been very helpful…
Ioana and Hafsa has been very helpful throughout the whole process. Well done. Very good customer service.
11 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hi John,
Thank you for taking the time to leave a review, and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
SAACHIKA Harrow Branch
SAACHIKA harrow branch
Amazing customer service
So patient
Helpful
Helped us with so many services than ever been helped before from anyone at Vodafone.
Ajay the store manager was supportive aswell. Absolutely dream team.
She definitely deserves recognition and I would always want to be dealt by her when I need anything sorted.
10 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Excellent service
Saachika and Ioana , both of them were so helpful & check my fone thoroughly. I am so happy with the service I received today. I really appreciate them & wont it be wonderful if everyone is as helpful as they are. They're an asset to your company. Thank you both so much.
6 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hi Flordeliza! Thank you for your review, it's always nice to hear such good feedback. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Deena
Deena, has been Good to me as a customer service to this afternoon, her smile, her interactions by communication is superb , Thanks Deena, besides she offered me a spring water 💦 thanks vodefone
3 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hi, Benjamin,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lack of information at Harrow Town Centre
I went to ask about a network issue with my area. I was informed that there is no issue. This was later refuted by an O2 staff member who showed me that a mast in my area is being repaired. Moreover, the staff member Akshay in Harrow Town Centre seemed rude and aggressive.
2 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hi Pamela, I'm sorry to hear you were disappointed with the information provided by Akshay. As we don't share masts with o2 across the whole of the UK, you may not be connecting to their faulty mast in your area. To check your local coverage, please pop your full postcode in our Network Status Checker: http://vodafone.uk/nsc
Thanks, The Vodafone Social Media team
Hi I’m very happy with the staff they…
Hi I’m very happy with the staff they are super staff
30 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hey ,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
aj was absolutely amazing and went over…
aj was absolutely amazing and went over and beyond to make sure i was fully aware of all my options! thank you so much!
24 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hi Trisha,
Thank you for your review and feedback for Aj.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I came to Vodafone store for first time…
I came to Vodafone store for first time to get a phone and I got amazing customer experience from Hafsa. She has gave me good advice and because of this wonderful service I ended getting a sim for my wife too. She also got my phone set up. Please come and look for her
23 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hi Emanuel,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Hafsa providing a great customer experience.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
The experience was stress free & easy
The experience was easy and stress free. Abijith listened to my needs patiently and made it possible. He had answers for all my questions. He was friendly with my family as well. All in all it was a succesful visit.
22 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hi Gillian,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Abijith.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
I’ve been with Vodafone since 1990…
I’ve been with Vodafone since 1990 (that’s right 34 years !) and I had a small problem with my phone so I went to the Vodafone shop in Harrow where Martyna fixed my issue in about five seconds ! Thanks for being so professional and helpful Martyna and thanks to Vodafone for all the years of service, Rick Proops
19 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hi Rick. Thank you for your glowing review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Akshay is a very good man
Akshay is a very good man
Number one customer service
11 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hi David,
These are lovely kind words of feedback for Akshay. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellence customer service experience
Excellence customer service experience. Highly recommend 😊
6 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Today I went in to upgrade and Mihaela…
Today I went in to upgrade and Mihaela has given me very good deals.
She has gone above and beyond to make sure I am satisfied.
5 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hello, Taurus,
It's wonderful to hear about the great experience which you received from Mihaela during your upgrade, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Always good service thanks 👍
4 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hi Chirag,
It's great to hear this feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Deena has been very patient especially…
Deena has been very patient especially when I've asked questions and I've asked a lot! She has also ensured that I understand things before moving on to another part. Very friendly as well. 🙂
4 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Harrow St Anns Road
Hi Tina,
Thanks for your review and feedback for Deena.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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