Will from the Hemel Vodafone store was really helpful the store was nice and clean with comfortable seating and we had a good chat where he helped me replace my sim. The server tried to give issue but... Ver mais
A empresa respondeu
Localização
Trocar localização220 Marlowes, HP1 1BJ Hemel Hempstead, GB
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Veja o que dizem as avaliações
William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... Ver mais
A empresa respondeu
Excellent service from Hayden. Slightly disappointed that very few phones in stock but Hayden was very helpful and organised delivery
A empresa respondeu
Helpful staff Hayden and William saw me thru a lengthy task to transfer me to a new phone. Doubt I'd have been able to do it. William then refreshed my contract with a cash saving. Thanks guy... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Hemel Hempstead
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
220 Marlowes, HP1 1BJ, Hemel Hempstead, Reino Unido
4,9
Excelente
327 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
William did everything we asked and very…
Will did everything we asked and very kind and helpful.
26 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Amazing service from Cameron and dersh
Amazing service from Cameron and dersh for me when I lost my phone abroad, helping me get a new one and get it all set up
23 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hi. Thank you for your review for Cameron and Dersh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into your stores and the…
Went into your stores and the experience was amazing. All staff were perfect, So friendly, sorted all my issues. Changed my account from business to commercial. Cameron was amazing. He always is when i have problems.
20 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hey Chloe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly staff and brilliant…
Very friendly staff and brilliant advice. Really appreciate Cameron’s support. Placed customer first and took time to discuss the best options available.
Thank you
10 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hi Nabil. Thank you for your review for Cameron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone contract
Went into the store looking for a new contract. Spoke to Cameron and Alina. They were very helpful and sorted me out with a great deal. Would defintely reccomend.
8 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hi Trey,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
William
William, from the Hemel Hempstead branch, could not have been more helpful and friendly. The service felt personalised, he explained everything clearly and made sure we had the best deal.
7 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hey Marcus,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Our visit was to consultant Alina
Our visit was to consultant Alina, she helped us professionally, quickly and promptly, explained all the advantages of the new contract and also possible prospects and opportunities. We are very pleased with the result. We will always stay in touch with Alina. It's nice to deal with a professional, especially when it's a well-mannered and polite person!
3 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hi. Thank you for your review for Alina. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone and broadband upgrades
Great service from very knowledgeable staff member, Cameron. Money saved over last contracts with newer devices!
30 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hi Francis, It's fab to see Cameron was able to find you a deal that's saved you a little.
Thanks for your feedback, The Vodafone Social Media Team
Alina offer a good costumer service
Alina offer a good costumer service
20 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hi Claudia,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Resposta da Vodafone UK - Hemel Hempstead
Hi Cezar,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Very helpful and polite staff.
Very helpful and polite staff.
Never too much trouble to help.
Good advise.
From Alina and Cameron.
19 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Thanks for your fab feedback Patricia. It' great ot see Alina and Cameron were so helpful today 😊
All the best, The Vodafone Social Media Team
Excellent service with William from the…
Excellent service with William from the Hemel Hampstead. So happy with my new contract and such a lovely man with no hard sell. I am walking out very happy x
10 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Alina was absolutely fantastic at the…
Alina was absolutely fantastic at the Hemel Hempstead store .I originally ordered on line but after setting up the phone realised it wasn't for me so went to the shop for refund .I then set up another order with Elina for 2 phones as my wife's was needing an upgrade also.Elina was very professional dealing with us and can't Fault her attention to detail.Great work Elina .I will now go to store for upgrades in future
17 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hi Ian, Thanks for letting us know about the awesome service you received from Alina today 😊
Thanks, The Vodafone Social Media team
William from the vodafone Hemel store…
William from the vodafone Hemel store was very nice and kind and helped and explain in details all about vodafone airtime contract. I highly recommend William to anyone.
12 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hi Cristina,
Thank you for reviewing, and sharing this feedback for William.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
William from the Hemel Hempstead store gave me first class service, patiently explaining the best options for me when choosing my new phone. Very impressive service!
7 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hello,
Thanks for taking the time to leave a review on your recent experience in store. It's lovely to hear that you received a great service from William, and you were able to get everything sorted. We hope you enjoy your new phone!
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Excellent- customer service
Excellent- customer service
Can't thank you enough.
Alani was amazing. 👍
15 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hi Ash,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Aline and Cameron amazing service going…
Aline and Cameron amazing service going above and beyond to assist with lots of queries and resolved our business account.
15 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great chap at the Vodafone Hemel branch!
I came back to see William and had many technical issues with my phone. He was very patient and professional. He resolved all my problems with a smile. I would highly recommend his services to anyone looking for a new mobile phone or have any issues with their current phone. 10/10!
14 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hi Michel,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
recommend William
William was the one who dealt with our problems and I have no complaints. All of our problems were addressed and sorted right then and there. He was very co-operative, helpful and explained everything about the contract. I much appreciate his efforts and I would recommend him to anyone.
23 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hi Laiba,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
William from the hemel store was a…
William from the hemel store was a great help! Super fast :)
18 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Hemel Hempstead
Hi Jessica,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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