I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.
A empresa respondeu
13 High Street, SG5 1AT Hitchin, GB
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I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.
A empresa respondeu
Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.
A empresa respondeu
Glenn was patient and helpful. Explained everything so I could understand. Thank you
A empresa respondeu
Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... Ver mais
A empresa respondeu
Escrito pela empresa
13 High Street, SG5 1AT, Hitchin, Reino Unido
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Had problems with a sim card. Mutzy was really helpful & nice not making me feel a fool

Resposta da Vodafone UK - Hitchin
Came to Hitchin store dealt with Glenn he helped me sort my phone and upgrade top guy 5 stars

Resposta da Vodafone UK - Hitchin
Mutzy was very kind and helpful. Thank you very much!!!

Resposta da Vodafone UK - Hitchin
I came into store with my husband and we were overdue new phones. We hate the idea of changing. We saw Store Manager Mutzy who was brilliant. She is knowledgeable and patient with us. She recommended us the latest phones and helped us transfer everything from our old one to the new one with no hassle. I am loving my new phone and would highly recommend her services

Resposta da Vodafone UK - Hitchin
Came in to store had a problem with getting phone calls Glenn sorted me out top guy 5 stars

Resposta da Vodafone UK - Hitchin
Brilliant service, came in and saw Glenn and Jamie, helped solve an issue with my phone, so happy.

Resposta da Vodafone UK - Hitchin
Muj was very helpful in all aspects, from explaining the choices I had to recommendations of the steps.

Resposta da Vodafone UK - Hitchin
Served by Glenn
Very helpfull nice to deal wuth.
Thank you Martin.

Resposta da Vodafone UK - Hitchin
Glen was fantastic. Very helpful and efficient

Resposta da Vodafone UK - Hitchin
Came in today and spoke to laura for a new phone upgrade. She was very kind and patient and talked me through everything she was doing. Very pretty girl!!!

Resposta da Vodafone UK - Hitchin
I recently came into the store to sort out my new phone that required an e sim. Jamie, the gentleman who helped was amazing. He made the process quick and easy and was very helpful and patient whilst I navigated sorting the information he needed.

Resposta da Vodafone UK - Hitchin
We are so lucky in Hitchin having a Vodafone shop on out High Street. Modern technology is complicated and we need experts to explain it and guide us through the many stages.
I'd stuck for 8 years with the same phone and same package so changing both was a scary step.
Jamie in my local shop was my lifeline. Not only did he recommend a great deal but he guided me through the costs and paperwork involved, provided his mobile number to arrange a time to install the new phone then got me up and running in spite of numerous hurdles.
Full credit to him for patience and perseverance and full credit to Vodafone for customer service ( very rare these days)

Resposta da Vodafone UK - Hitchin
I had a great experience with Vodafone thanks to Laura. She was friendly, patient, and really took the time to understand what I needed from a SIM-only plan.
She explained the options clearly and helped me choose the best plan for my budget without any pressure. The whole process was smooth and stress-free.
Really appreciate your help, Laura—excellent customer service!

Resposta da Vodafone UK - Hitchin
Laura was very helpful and efficient. She made sure to help me with every question i had.

Resposta da Vodafone UK - Hitchin
Laura and mutzy were very helpful and knowledgable and made our experience at vodaphone a good one 😊

Resposta da Vodafone UK - Hitchin
i forgot their names but they was funny lol ,helped out my millennial mum and sorted the phone out

Resposta da Vodafone UK - Hitchin
Had a really good experience today at Vodafone , laura helped me sort out my sim and explained the different options clearly.
it was very straightforward and quick .

Resposta da Vodafone UK - Hitchin
Laura was very helpful and kind. I love coming into the vodafone store as all the staff are wonderful.

Resposta da Vodafone UK - Hitchin
Visited Vodafone Hitchin store, Jamie helped me pick the right plan and helped transferred my data for me. Would highly recommend.

Resposta da Vodafone UK - Hitchin
I had a fantastic service in store by Amz and Mutzy. I had issues with my WhatsApp, and they both fixed it instantly. They also saved me on my bills massively. Thank you

Resposta da Vodafone UK - Hitchin
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