First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... Ver mais
A empresa respondeu
Localização
Trocar localização156 High Road,Kilburn, NW6 4JD London, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... Ver mais
A empresa respondeu
The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... Ver mais
A empresa respondeu
I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Kilburn
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
156 High Road,Kilburn, NW6 4JD, London, Reino Unido
4,9
Excelente
185 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service from Zane
Great service from Zane! He was still in training, but did great a very professional job! Lovely young guy, a future Vodafone star!
25 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
Hi. We're happy to hear that you had such a positive experience! We appreciate you taking the time to recognise our team member's professionalism and dedication. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zane was amazing
Zane was amazing! I’m very satisfied with the service. Very professional and nice!
24 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service from Vaishnavi!
I had such a great experience with Vaishnavi when sorting out my upgrade. She was incredibly helpful, kind, and genuinely lovely throughout the whole process. She made everything so easy to understand and went above and beyond to make sure I got the best option. It’s rare to come across someone so patient and friendly — truly appreciated her help!
20 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Amazing help from Srija
Amazing help from Srija, she helped set up my broadband and new mobile contract. I managed to get amazing deal. Strongly recommend to visit store, they are very helpful,
16 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
Hi. Thank you for your review for Srija. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vaish and Amal were great 👍
Vaish and Amal were great 👍
Super friendly and clued up on the companies product.
Whole process was quick and easy and a few laughs.
14 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
A true super star
Vaishnavi is a true professional n very customer friendly. She explained the whole process thoroughly n reassuringly and reviewed my present contract n applied the the discount to it. She's a true superstar n deserves a 5 star medal
I am very satisfied with my customer experience here in this Vodafone shop. Thank you very much.
13 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Lovely person
Lovely person. Sweet, helpful and dependable. Made us feel comfortable Would love to have Amal as the person to help me with my inquiries. She provided a relaxed environment for us
1 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
Hey Nastaho,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Exemplary employee
Came in today with a customer service related issue that could only be resolved in store due to a theft.
Was assisted by a "sales advisor" Vaishnavi.
She was attentive, clear and outstandingly helpful.
It can be a thankless job working in a mobile network retail outlet and Vaishnavi deserves that thanks.
Vodafone are lucky to have such an employee and she should be rewarded as such
28 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
Hey Ali,
Thanks for the lovely review and fantastic support for Vaishnavi. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amal and Vaishnavi were very helpful…
Amal and Vaishnavi were very helpful and super kind.
14 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Amal was great
I am happy with my plan. I received good customer service from amal
12 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I met today with one of the most…
I met today with one of the most amazing person, thank you Vaishnavi you are the best God bless you dear.
12 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Vaishnavi,Shanice and Ihab were very…
Vaishnavi,Shanice and Ihab were very efficient and helpful.
All of Kilburn staff is so friendly and gives the appropriate options to select from.
Will surely come only to this particular Vodafone store.
5 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
We're happy to hear that the team was helpful and efficient! We appreciate your amazing feedback.
Thanks,
Vodafone Social Media Team
Amazing customer service Shanice
Amazing customer service from Shanice. Very Profesional and listen to what you want.
4 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Shanice was very helpful and service…
Shanice was very helpful and service was great she needs a pay rise 👍
29 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very good service from Shanice
28 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Srjia help me loads and she was every…
Srjia help me loads and she was every kind and nice.
24 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Amal is great at explaining the system…
Amal is great at explaining the system and findingthe best, charm without bull shit.
I'm moving to Vodafone.
21 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
Hey,
Thanks for the lovely review and fantastic support for Amal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Srija was very helpful today when visit…
Srija was very helpful today when visit
She is pleasant, polite and very informative.
Communication skill very clear and I enjoyed having her seeing me. 😁👍
20 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
Hi Dionne,
Thank you so much for your wonderful review and the amazing support you’ve shown for Srija—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Pop in to vodafone store in Kilburn…
Pop in to vodafone store in Kilburn today,and I met the lovely Srija she was very helpful and friendly,she talk me through each set,and explained in details about my product,she was very professional and am really happy with her service she provided to me very good service today.
14 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
Hey Kareen,
Thanks for the lovely review and fantastic support for Srija.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Srija gave me a good assistant helped…
Srija gave me a good assistant helped me find a good plan.
13 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kilburn
Hey Gerard,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Srija.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.