I have received today great service and support from Anoch today. He was really very kind and solving all the issues and also making it possible that I choose best package for me. I have now mobile wi... Ver mais
A empresa respondeu
Localização
Trocar localização36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR London, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... Ver mais
A empresa respondeu
Great service. The store manager was able to tell us what discounts were available for Vodafone together to give us the best deal.
A empresa respondeu
Kevin was amazing, he really made our experience great. We’ve had issues with our contract being too expensive and feeling like no one has attempted to help us reduce it, however, after just 45 minute... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Kingston Clarence St
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR, London, Reino Unido
4,8
Excelente
185 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I recently visited the Vodafone UK…
I recently visited the Vodafone UK Kingston Upon Thames branch on Clarence Street and had a generally good experience. Gagan provided exceptional assistance with a friendly and professional attitude, which was much appreciated. However, I have experienced some frustrations with customer service in the past, such as issues with account management and delayed resolutions. While the in-store service is great, improvements in customer service responsiveness would make a big difference. Overall, they offer a good range of plans and straightforward options. Four stars from me!
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hi Devante,
Thanks for your review for Gagan. This is amazing feedback and we appreciate your support. We're sorry to hear you haven't had the same experience when contacting us. If there's anything you'd like us to look into, we're here to help. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Abhi was very helpful
19 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hello, Karla,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Polite patient and a good smile
Thank you Kevin for sorting us out. You were very patient with my friend who is not great with technology.
19 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hello, Alisha,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Perfect and professional service!!!
18 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hi Idy,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent customer service provided by…
Excellent customer service provided by Hanuma at Vodafone at Kingston Upon Thames branch.
2 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hey Monika,
Thanks for letting us know what an amazing job Hanuma at our Kingston Upon Thames Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Abhi was very helpful
Abhi was very helpful, sorted my sim in just 5 mins, very fast and smooth service.
18 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hi Akhil,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Himan and Vinay served me with utmost…
Himan and Vinay served me with utmost respect, they provided us with the best plan suited based on my daily usage. Very happy!
30 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hi Hussain. Thank you for your review for both Himan and Vinay. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience with Vinay at Vodafone…
My experience with Vinay at Vodafone has been great. He was very professional and patient throughout the process. Definitely recommend this store for your sim and phone related needs.
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hi Farhan,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Abhi was an amazing assistant
Abhi was an amazing assistant, we came in for one contract and ended up leaving happy with two contracts. Very knowledgeable, professional and eager to help.
1 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hi Abe. Thank you for your review for Abhi. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff
15 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hi Martin,
Thank you for taking the time to leave us a 5 star review!
Thanks,
The Vodafone Social Media Team
Staff guided me and explained…
Staff guided me and explained everything related to have a sim card and phone well. I am happy from them.
15 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hi Najmeh,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us.
Thanks,
The Vodafone Social Media Team
Very great experience
Very great experience
Good customer service by Hanuma
15 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hi Ramtin,
Thank you for taking the time to leave us a 5 star review and the great feedback about Hanuma's customer service.
Thanks,
The Vodafone Social Media Team
Great service
15 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hi Mark,
Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Abhi was really professional and made…
Abhi was really professional and made the process real quick. Kudos to the team
20 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hello, Akhila,
It's great to hear about the positive experience which you had with Abhi. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing Gagan at the Kingston Upon…
Amazing Gagan at the Kingston Upon Thames branch helped my friend and I today. Lovely personality and was very professional. I hope he is recognised for his efforts.
14 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hello, Bella,
It's great to hear about the positive experience which you received in store from Gagan, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Agent was professional, but very easy to talk to. He clearly explained everything and made me feel a valued customer. He could have done any better.
Agent was professional
8 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hi Kel, thanks for your amazing review. It's always great to see the team leave such a great impression on our customers.
All the best, The Vodafone Social Media team
Resposta da Vodafone UK - Kingston Clarence St
Hi there,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
A Stupendous service!
Mourya
The service was Excellent!
The sales executive was fabulous and very competent at his job.
I am delighted!
Thank you
8 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
Hi Paul,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good service...
1 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Kingston Clarence St
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Kingston Clarence St
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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