We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Ver mais
A empresa respondeu
Localização
Trocar localização32 Market Square, LA1 1HT Lancaster, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Ver mais
A empresa respondeu
The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... Ver mais
A empresa respondeu
I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Lancaster
Escrito pela empresa
Informações de contato
32 Market Square, LA1 1HT, Lancaster, Reino Unido
4,9
Excelente
323 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Hannah was very helpful and brilliant
Hannah was very helpful and brilliant. Sorted me right out!
27 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey there,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to sort out retaining my…
I came in to sort out retaining my photographs but the very helpful Hannah put me on to a new cheaper contract which was brilliant
27 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey Sue,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly, knowledgeable and patient with non-tech savvy folk!
Lili was friendly and helpful and understood just what we needed. She was knowledgeable and explained everything really well and clearly. Excellent, thank you 🤩
17 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey Angie,
Thanks for the lovely review and fantastic support for Lili.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James at the Lancaster store was do…
James at the Lancaster store was do helpful. I walked away happy x
14 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey Julie,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful assistance
Very helpful assistance (Layla) as previously, v patient despite our not being tech savvy. Software issue easily resolved & advice given in case it recurs.
14 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
James was super helpful
Friendly service by James and everything explained clearly
11 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey sarah
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Layla
Layla - very quick & efficient. With a smile too! The process of upgrading my phone made smooth & easy.
10 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey Brian,
Thanks for the lovely review and fantastic support for Layla.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Votaphony shop in Lancaster.
Simon was amazing.He taught me through everything to answer questions.All around just really good experience
4 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey Tora,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hannah was AMAZING
Hannah was AMAZING. Not changed my phone in years and the advice was spot on. SO happy going into a modern age with a new phone. She is an asset to the business!!!!!
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Salesmanship..
Simon has been very helpful in the Lancaster shop. Good advice and guidance on a bew sim for me and new device for my husband.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hi Eileen,
Thank you so much for your wonderful review and the amazing support you’ve shown for Simon —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Hannah was extremely efficient
Hannah was extremely efficient, helpful and knowledgable.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey Legon,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was extremely helpful in the…
Katie was extremely helpful in the Lancaster store & sorted out a new contract for us
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey Vicky,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Once again the amazing James sorted out…
Once again the amazing James sorted out our account with a better deal all round - extremely helpful thank you
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey Danielle,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lili was really helpful with my upgrade
Lili was really helpful with my upgrade
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey Steven,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic help from Alex in the…
Fantastic help from Alex in the Lancaster store.
8 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Lancaster
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Lancaster
Hey Lisa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hannah gave great service
Hannah gave great service. Highly recommend
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey Sue,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer service was excellent
Simon was amazing he explained everything very clearly and was extremely helpful navigating me through the process. Excellent service. X
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We went to get my wife a new iPhone
We went to get my wife a new iPhone. With Simon’s help it could not have been easier
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Lancaster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.