Made appointment online. Received reminders by text and email. Shaf, the store manager, assisted me by transferring data to new IPhone. Explained in detail what would happen and how long it would take... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL Leeds, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
FARHAN WAS A VERY FRIENDLY GUY. PRODUCT AND SYSTEM KNOWLEDGE WAS FANTASTIC. WHAT I DID LIKE WAS EASY GOING AND REALLY HELPFUL WITH THE MIGRATION TO VODAPHONE. A PLEASURE.. BRILLIANT
A empresa respondeu
Waqar Ali Was extremely helpful in the Vodaphone shop at White Rose after a very poor customer service experience on Line . He transferred the Data from my old phone and set up my new phone even t... Ver mais
A empresa respondeu
I visited the Vodafone shop in the White Rose shopping centre and I got assigned by Farhan, he helped me with my new sim plan also my internet, was very pleasant and helpful
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Leeds White Rose
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL, Leeds, Reino Unido
4,9
Excelente
980 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Vodafone UK - Leeds White Rose
Hey Reece,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service received in store was…
The service received in store was brilliant from Farhan, waqar and D.
They deserve a pay rise.
15 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey pam,
Thanks for the lovely review and fantastic support for Farhan and Waqar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the store on 11/08/2026…
I visited the store on 11/08/2026 around 10.15 to resolve an issue with the sound on my iPad, which I purchased from Vodafone a few months ago. Despite arriving before three other customers, we were kept waiting for over 30 minutes while staff served those who came after us.
We were prioritised behind people who arrived later, even though we were there first with a product fault issue. No apology or explanation was given for the wait. I decided to walk out of the store and told them how unhappy I was.
We came to get a known fault resolved and instead received poor customer service and unfair queue handling. Very disappointed — I expect much better from a major provider.
I do not recommend coming to this store as the service is disappointing.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hello Sam,
I'm really sorry to hear about the issues with your connection and that our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Amina was extremely helpful and…
Amina was extremely helpful and professional. She is an absolute credit to Vodafone 3. She made getting a new phone an enjoyable experience
13 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
FARHAN WAS A VERY FRIENDLY GUY
FARHAN WAS A VERY FRIENDLY GUY. PRODUCT AND SYSTEM KNOWLEDGE WAS FANTASTIC. WHAT I DID LIKE WAS EASY GOING AND REALLY HELPFUL WITH THE MIGRATION TO VODAPHONE. A PLEASURE.. BRILLIANT
13 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Amina was soo nice I wish to get help…
Amina was soo nice I wish to get help from over and over again
13 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amina saved us and she was awesome
Amina saved us and she was awesome. Great services
13 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey Chamu,
Thanks for the lovely review and fantastic support for Amina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Made appointment online
Made appointment online. Received reminders by text and email. Shaf, the store manager, assisted me by transferring data to new IPhone. Explained in detail what would happen and how long it would take. I have been assured that all data will be transferred over. Shaf and the staff with whom I have had contact were very friendly and efficient.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey CHRISTINA,
Thanks for the lovely review and fantastic support for Shaf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service and very helpful
Great customer service and very helpful
12 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey Isaac,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service from Farhan
Great service from Farhan. Very helpful and gives great advice.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey Natalie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful Staff
I visited the Vodafone shop in the White Rose shopping centre and I got assigned by Farhan, he helped me with my new sim plan also my internet, was very pleasant and helpful
10 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey Wendi,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kam and adnan were great
9 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey Michelle,
Thanks for the lovely review and fantastic support for Kam & Adnan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash was Excellent
Ash was Excellent , lovely ,polite & helpful
Nothing was a problem explained everything thoroughly & clearly
8 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey Debra,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash and faz dealt with me was a pleasure. Very polite and professional quick and easy
Ash and faz dealt with me. Quick and easy and very professional happy with my experience
8 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey Lee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service by Waqar very helpful…
Fantastic service by Waqar very helpful very patient
6 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey William,
Thanks for the lovely review and fantastic support for Waqar.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Waqar was great with his service
Waqar was great with his service, took his time to listen and help me and would defo reccomend to all customers
6 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey Dannny,
Thanks for the lovely review and fantastic support for Waqar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were served by Amina in the white…
We were served by Amina in the white rose centre and she was extremely helpful with setting up a new phone and transferring us over to a new service.
6 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
"Hey Sharona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Amina very helpful very understanding…
Amina very helpful very understanding thanks
6 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Farhan had lots of advice and discussed…
Farhan had lots of advice and discussed plenty of options to find the right deal for me.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service
I was served by Zahir and Callum, they were VERY HELPFUL and friendly, thank you
3 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Leeds White Rose
Hey Mrs Jacqueline Sowden,
Thanks for the lovely review and fantastic support for Zahir and Callum. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.