The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... Ver mais
A empresa respondeu
454 Holloway Road, N7 6QA LONDON, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... Ver mais
A empresa respondeu
Tahsin at Holloway Vodafone helped reassure me with my upgrade which I initially didn't want to do. But after him explaining everything clearly, I was convinced. Perfect customer service
A empresa respondeu
Those as the best customer experience I have ever had in mobile phone shop in 30 years. Tahsin and Amanauel are both fantastic giyd and I would recommend these are critical employees to keep as the... Ver mais
A empresa respondeu
Was very helpful with replacing a sim. He offered great alternative plans aswell as helping me set up an esim.
A empresa respondeu
Escrito pela empresa
454 Holloway Road, N7 6QA, LONDON, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The Customer Service attendant was absolutely helpful and professional

Resposta da Vodafone UK - London Holloway
Exceptionally friendly and helpful staff.
Verbal instructions very clear. Only ever use this particular branch

Resposta da Vodafone UK - London Holloway
Excellent and very friendly team. Helped out with my query.

Resposta da Vodafone UK - London Holloway

Resposta da Vodafone UK - London Holloway
Aqib and Venus excellent. Very good customer service!

Resposta da Vodafone UK - London Holloway
Venus and Amanuel were 10/10. I was getting a new phone and contract and they kept the store open to finish up with me. Genuinely the most pleasurable experience I’ve had getting a new phone. Those guys are great.

Resposta da Vodafone UK - London Holloway
I was served by Rana and I was extremely satisfied with the service I got. She was very patient with me and explained everything as we got on. She was very polite and approachable

Resposta da Vodafone UK - London Holloway
Venus the store manager helped me a lot. I got robbed and my phone was stolen, i went straight to my usual vodafone as they know me there to get a new sim card. Venus was really compassionate and and supportive, she reliefed me by aknoledging that i had insurance on my phone even tho i thought i didn't. She was really supportive about the matter and tried to help me as much as she could providing me with new sim card and customer services number to claim the insurance and get a replacement for my phone. Luckly police managed to recover my phone but well done to Venus for amazing customer service and moral support in such a traumatic episode of my life, i couldn't help but leave her a review.

Resposta da Vodafone UK - London Holloway
Very nice service and amazing help!!

Resposta da Vodafone UK - London Holloway
Hesh was amazing she gave the best service thank you so much hesh. She went above and beyond and so polite and understanding

Resposta da Vodafone UK - London Holloway
Rania was very helpful and provided excellent customer service and I was very impressed by her professionalism. Rania is an asset to Vodafone as today after 25+years of being a customer of Vodafone my husband and I were ready to leave to go to a new network provider and Rania convinced us to stay with Vodafone and we extended both of our numbers for an additional 24 months plus a new phone, and we took out two new extra contracts for our children. Had it not been been for her service i would have left Vodafone today. Thank you Rania for your outstanding service you provided today. I was also very impressed how patient she was despite her computer was very slow. She worked very well under pressure. She should be recognised for her service, great asset!!!

Resposta da Vodafone UK - London Holloway

Resposta da Vodafone UK - London Holloway
Very pleased with the service, best Vodafone branch I’ve visited.
Aqib is very helpful and I bought broadband and sim contract.

Resposta da Vodafone UK - London Holloway
Rania and Venus very very helpful

Resposta da Vodafone UK - London Holloway
Rania is great!! Exceptional service and super friendly. Throughout the whole interaction, Rania really took care to make sure that we got what we needed.

Resposta da Vodafone UK - London Holloway
Venus was friendly and helpful. She laid out all the options so I could find the best product for me.

Resposta da Vodafone UK - London Holloway
Hesh was really onto it and up beat and succinct.

Resposta da Vodafone UK - London Holloway
I would like to highlight the excellent customer service provided by Rania at the Vodafone Holloway Road branch. She assisted me with renewing my SIM plan and arranging a new phone contract, offering clear explanations and helpful advice throughout. Her professionalism and knowledge made the entire experience easy and efficient and for others at the same time . Truly outstanding service.

Resposta da Vodafone UK - London Holloway
Thank you for trying to help fix my watch connectivity, appreciate the service!

Resposta da Vodafone UK - London Holloway
10/10 customer service experience from Rania!
Explained everything in detail, answered all questions. V satisfied with service

Resposta da Vodafone UK - London Holloway
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.