Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... Ver mais
A empresa respondeu
Localização
Trocar localização94a High Street, Putney, SW15 1RB London, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with... Ver mais
A empresa respondeu
Saif unbelievably helpful and expert. My 101 year old mother needed a ton of things done to keep her WhatsApp active. Because of Saif we switched from EE to Vodafone and, of critical importanc... Ver mais
A empresa respondeu
Reshma! She was amazing! Dedicated so much time to me on a busy day and sorted out my mobile, my broadband and a temporary internet solution that I needed urgently. She was so thorough and saved me l... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - London Putney
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
94a High Street, Putney, SW15 1RB, London, Reino Unido
4,9
Excelente
221 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
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Resposta da Vodafone UK - London Putney
Hi Destiny,
Thanks for leaving such a great review! Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Rajen was incredibly helpful and…
Rajen was incredibly helpful and explained plans thoroughly. Thank you very much!
11 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hi Lea,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great experience with Rajen
Great experience with Rajen, who was super helpful in all aspects!
11 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hi Bradford,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Exceptional service by Saif
Exceptional service by Saif in the Vodafone Putney branch. Sorted out my 4 year long problem that couldn’t be resolved over the phone. He did it quickly and with care. The man deserves a promotion!
9 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hey Una,
Thanks for the lovely review and fantastic support for Saif.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Miss sold and then couldn’t cancel
I went into the vodaphone shop I. Putney asked for a data only sim for a month. Instead of just doing as I requested, the accounts person set me up on a rolling month by month contract. They made me set up a direct debit as proof of purchase, which I passed but did not work, so two months later I received rude and threatening letter demanding two months payment. I paid and called to cancel the account. As it was data only and set up in shop I couldn’t get through security despite multiple calls to the help line as I didn’t have information to get through security. I had to go back to the original shop get them to call and get me through and then vodaphone demanded more money to cancel. Worst experience I have ever had with a phone company and would never use them again under any circumstances.
9 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hi there,
It's disappointing to hear of your recent experience. If you do still require any assistance, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK and we will be happy to help in any way we can.
Thanks,
Vodafone Social Media Team
Thank you Rajen!
Rajen at the Putney branch was extremely helpful and went above and beyond to get me the best deal
8 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hey Freya,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Wonderful staff 10/10
Wonderful staff 10/10, very efficient, very understanding and they really look after their client. Ensure that I got the most compatible phone.
Thank you Saif!
7 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
THE JOLLIEST SHOP IN LONDON!
THE JOLLIEST SHOP IN LONDON!
Just moved to the UK from USA, and Rajen was THE MAN! Got me set up with an e-sim so I could use both my old US# plus a new UK#, with an excellent international plan at a reasonable cost. No pushy upselling either!
The other employee Aida was also helpful, cheerful, and a generally a joy to be around. Would give 100⭐️ if I could!
6 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hi, Alex! It's brilliant to hear you had great experience with Rajen and Aida. Thank you so much for the feedback. If you ever need further help, just drop us a message over our social media channels:
X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rajen not only helped my situation but…
Rajen not only helped my situation but also initiated an excellent alternative which was more than convenient for my path. Excellent service and he is very friendly, thanks rajen
31 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hi Belal,
Great to hear Rajen has provided this great service! Thanks for sharing this, and taking the time to review.
If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New contracts
Rajen was very helpful and patient with all my contracts. Sorted out all my issues. 6 contracts and a new phone. Very happy all round.
28 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hey Michael,
Thanks for letting us know what an amazing job Rajen did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing service from Aida (Putney High Street)
Absolutely amazing service from Aida at Vodafone in Putney High Street, London. This is the second time Aida helps me with a few issues and contracts and not only she is very competent but also very pleasant to talk to.
24 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hi Elena. Thank you for your review for Aida. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly staff and slow computers
Rajen was amazing and very friendly and helpful. Great dude!
But the 90's computers at the branch was sooooooooo slow. Come on Vodafone, update those old Machines 😬
23 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hi, It's great to see Rajen offered such memorable service.
Thanks for your review, The Vodafone Social Media Team
Vodafone Putney Served by David
Vodafone Putney Served by David, extremely helpful and couldn’t say enough to his wonderful customer care
21 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hey Antonia,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I had a lovely visit with Aida and RJ
I had a lovely visit with Aida and RJ. They were very knowledgeable and super friendly. They really made my first experience with Vodaphone pleasurable.
17 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hi Lanora. Thank you for your review for both Aida and RJ. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10 Star Service
Very helpful - raj explored best options and gave me best deal possible. Highly recommend.
17 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hi Jack. Thank you for your review for Raj. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service from David he…
Good customer service from David he deserves a pay rise. Very paitient and explains everything clearly. Would happily recommend.
15 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hi Joanna,
Thanks for your review for and support for David.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great customer experience
Great customer experience - recommend!
15 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hi Fiona,
Thanks for your review for our London Putney store. We appreciate your support.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Putney Shop: The staff are very kind and helpful
The staff are very kind and helpful, five stars customer services
14 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hi Ben,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Quick, easy and knowledgeable
Quick, easy and knowledgeable. Helped my mum downgrade her contract as she was overpaying. Great customer service
14 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hey Andrew,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Amazing customer service and they were…
Amazing customer service and they were really welcoming and helpful!
10 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - London Putney
Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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