I changed my phone and entered into a new contract and wanted to do this in person at a store so went to the store in Wood Green. Honey dealt with my requests and was very courteous and polite. I am n... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 46 Cavendish Walk , Wood Green Shopping City, N22 6YA London, GB
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Veja o que dizem as avaliações
Mohsin was so helpful and set up my account for me, helped me to figure out all the first-time UK phone plan knowledge
A empresa respondeu
Mr Mohsin, the senior store manager was an absolute gem to have met. He helped me with my original query and ended up upgrading my two plans in the same go. Now I'm looking into changing my internet f... Ver mais
A empresa respondeu
I have had a lengthy struggle trying to get an e-sim activated. Ellie and Sami from the Wood Green London Vodafone store have gone out of their way to assist me. These two fine young people posse... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - London Wood Green
Escrito pela empresa
Informações de contato
Unit 46 Cavendish Walk , Wood Green Shopping City, N22 6YA, London, Reino Unido
4,8
Excelente
178 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
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Great Customer Experience
I changed my phone and entered into a new contract and wanted to do this in person at a store so went to the store in Wood Green. Honey dealt with my requests and was very courteous and polite. I am not technically minded so had many questions which Honey patiently answered and she gave me additional information. Honey provided excellent customer service. The operating system in store was slow so the paperwork required took quite a while to process.
1 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - London Wood Green
Hey Ciprian,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mohsin was so helpful and set up my…
Mohsin was so helpful and set up my account for me, helped me to figure out all the first-time UK phone plan knowledge
29 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I got an upgrade from the Wood green…
I got an upgrade from the Wood green branch last week but my text messages did come across. Went back today and Sonny managed to sort this out for me. Thank you very much.
27 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey Peterson,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - London Wood Green
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The advisor Azmol was very friendly and…
The advisor Azmol was very friendly and helpful. He found me a good deal and fixed my issue. Give him a pay rise
8 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Needed help setting up my new phone as…
Needed help setting up my new phone as my old phone packed up. Mohsin was amazing in helping me get my phone up and running and also helped me with installing apps on my new phone.
25 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey Andrea,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mohsen was great in helping me sorting…
Mohsen was great in helping me sorting out my problems with my mobile.
He is fantastic with comnication and wish him sucess.
22 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey Masoud,
Thanks for the lovely review and fantastic support for Mohsen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thank you Mr Sonny because he help me…
Thank you Mr Sonny because he help me alternativa. He bring my number to Vodafone and give me good service. Mr Sonny is a good man.
22 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey Nesti,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zane is the best his customer service…
Zane is the best his customer service was amazing. Thank you so much Zane he’s the best 👍
16 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Mohsin was very helpful and clear
Mohsin was very helpful and clear, and resolved our issue quickly and professionally.
13 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey Su,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Not that keen on Vodafone
Not that keen on Vodafone, dont let them do direct debit they take different amounts out of my account even though I cancelled my contract they seem entitled to charge you as they please, you have to pay over £100 just to close account after they robbed my bank account of different amounts they refused to return my money,the phone they changed different amounts was not even in use,Vodafone staff wrote my details incorrectly im sick if going to the store provided my id they still have not updated my details
Customer service is really bad,they hang the phone up for no reason Not a good business
Ask for my money Vodafone stole out of my account was told at wood green branch i cannot have it back
When my contract expires will leave Vodafone never to ret6
Staff at wood green are useless
Why are Vodafone responding to my trustpilot review, I have been several times to the shop they told me I cannot get my money back,also called several times o e month £58 other months £38 the phone was in a draw mot being used.Big Rip off,just greedy for customers money i can't wait to leave they took hundreds of pounds via direct debit
29 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey,
We sincerely regret to learn of the difficulties you have encountered. This is not the standard of service we strive to provide, and we truly appreciate your feedback. To address your concerns, we kindly recommend contacting our support team by phone at 0333 304 0191 or connect with team via Live Chat through the following link: http://vodafone.uk/2LCJiTm.
If you still need any help with this or would like us to look into anything further, please come and chat to us over on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
I had a problem with my phone number…
I had a problem with my phone number network and Sonny was there to help and he sorted out what I needed. Sonny was a great help, so thank you. Everything went smoothly and the problem was solved.
6 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey Inna,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Prerana is very good
Prerana is very good. She give us every single information about are device and sim card.
2 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey Vasilka,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I am writing to express my sincere…
I am writing to express my sincere gratitude for the exceptional service I received from Prerana. Navigating telecom issues can often be a headache, but Prerana transformed the experience into something remarkably smooth and stress-free.
26 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mohsin was fantastic in store
Mohsin was fantastic in store. Came with my query a bit nervous, but he managed to smoothly and kindly sort it all out and was also very patient with me. Store experience 100%
26 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I get quick help with my issue.
I get quick help with my issue.
11 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey Julia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had problems with my data
I had problems with my data. Mohsin, the store manager took time out to make sure my problem was resolved. My data is working again. Great service from Mohsin.
9 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey Larissa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sonny at the Vodafone in Wood Green…
Sonny at the Vodafone in Wood Green helped me move over to my new phone. He is a very helpful, I recommend him at the shop. I'm a happy customer because of him.
9 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey Hazim,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Awesome customer experience
Mr Mohsin, the senior store manager was an absolute gem to have met. He helped me with my original query and ended up upgrading my two plans in the same go. Now I'm looking into changing my internet from BT as well. 5* customer experience!
6 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - London Wood Green
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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