Really good experience at the Vodafone Lowestoft store. We went in looking for a new business phone and tariff, mainly wanting to keep the monthly cost sensible while still having something flex... Ver mais
A empresa respondeu
Localização
Trocar localização65/67 London Road, NR32 1LS Lowestoft, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent experience! Provided me with all the information I needed to choose an amazing phone deal! Thank you so much Scott Page for all the care and support! Would highly recommend a friend or famil... Ver mais
A empresa respondeu
We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free an... Ver mais
A empresa respondeu
From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attent... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Lowestoft
Escrito pela empresa
Informações de contato
65/67 London Road, NR32 1LS, Lowestoft, Reino Unido
4,9
Excelente
152 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant service
We're getting a bit long in the tooth now and often get in a muddle with technology so any time we have a problem we tend to pop into the store. They always sort things out and explain how everything works without making me feel stupid. Never had such good service anywhere else and I'd recommend going here if you are a senior citizen or are not tech savvy. Service with a smile doesn't even touch it.
15 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Had such a great experience when I went…
Had such a great experience when I went into store to collect my phone. Bob was a star, went through everything with me and got me sorted straight away. So impressed. Thank you Bob.
30 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hi Laura,
Thanks for sharing your experience here and your review for Bob. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Bob at store was really knowledgeable…
Bob at store was really knowledgeable and very helpful. Sort out all mine and wife's queries.
27 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hi Vinid,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Bob was absolutely fantastic
Bob was absolutely fantastic. So helpful managed to upgrade me after I'd broken my phone and my contract now works out cheaper. Service and quality was wonderful. A pleasure as always x
25 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hey Kathryn,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great person
Great person easy to talk to cares about customers
20 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hi Sophie,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Bob Lucas and James but especially Bob…
Bob Lucas and James but especially Bob and Lucas have been absolutely brilliant and helpful. Best customer service what I have ever recived.
15 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hi Vivien,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Lowestoft
Hey Sophie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bob was very helpful at Lowestoft store…
Bob was very helpful at Lowestoft store made us feel really comfortable and got through process quickly highly recommended
7 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hey,
Thanks for the lovely review and fantastic support for Bob at the Lowestoft store.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lied about the a14 5g not having a…
Lied about the a14 5g not having a headphone jack.they said only the 4g version has one that's a lie and I believe they did that shoddy sale tactic because vodaphone isn't 5g ready yet.wrong and immoral behaviour from all 3 salesmen that spoke to me
31 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hi David,
Thanks for your review. This isn't how we want any of customers feeling, it's important you have the right product to suit you. If you'd like us to look into this, please feel free to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (Formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Fantastic service from Bob
Fantastic service from Bob, super helpful, highly recommended
31 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hi there,
Thank you for taking the time to review and share your feedback for Bob.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely staff extremely helpful and…
Lovely staff extremely helpful and genuine bob was very good in handling the issues I had and sorted them extremely fast
6 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hey Brandon,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
James and Lucas were great
As always an amazing experience st the lowestoft branch. Lucas and James were really helpful and patient with me. Every time I visit the store its always a 5* experience
17 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant.
Absolutely brilliant,fixed my problem within minutes,gave me great advice and all done with a smile, so friendly,you deserve five stars Lucas at Vodafone Lowestoft.
28 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hey Lian,
Thanks for letting us know what an amazing job Lucas did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bob made my day go as easy as possible
Bob made my day go as easy as possible
So happy with the service and smiles happily recommend going in and seeing the team
Bob and Lucas made my experience perfect and flawless
28 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hi there,
What super feedback for Bob and Lucas! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team
Very helpful…
Bob was very helpful and patient with me. He explained everything so I could make an informed decision.
24 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hi Jenny,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lucas and Bob such fantastic guys and…
Lucas and Bob such fantastic guys and extremely helpful
24 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Nice staff.
16 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hi there,
Thank you for leaving such a great review! If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Lucas was brilliant
Lucas was brilliant, could not be more helpful! He even kept my daughter entertained. Fantastic guy!! Need a raise
16 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hi Ryan, This is great to see and just how we want our customers to feel when they visit us.
Thanks for your awesome review, The Vodafone Social Media Team
Supportive of individual needs
I took my elderly father who is hearing impaired into your Lowestoft branch today to set up a basic contact, we were assisted by Bob, He was so patient and supportive of his needs. Bob joked with my dad and even cleaned his phone for him. He made it as clear and easy as possible.
14 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hey Cindy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Made my upgrade experience as easy as…
Made my upgrade experience as easy as possible
Nothing was too much to ask
Felt the family team spirt was served by BoB
He made my experience in-store so easy and was friendly
I left the Vodafone store Lowestoft happy
7 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lowestoft
Hey June,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.