I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 75 The Mall, LU1 2TF Luton, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent service and had good advice from the staff at Luton Vodafone from Fatema and another gentleman, sorted our broadband and contract issues in no time! We will be back when needed!!
A empresa respondeu
Unfortunately my personal life went haywire and I needed to go back on some of my personal accounts and I thought I needed to cancel almost anything except my phone but thanks to the store manager Kat... Ver mais
A empresa respondeu
Amazing customer service from Jaime in Luton, helped me with my billing and help with upgrade offers.
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Luton
Escrito pela empresa
Informações de contato
Unit 75 The Mall, LU1 2TF, Luton, Reino Unido
4,9
Excelente
383 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing customer service from Jaime in…
Amazing customer service from Jaime in Luton, helped me with my billing and help with upgrade offers.
1 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Angelica was so lovely and helpful to…
Angelica was so lovely and helpful to me today. And I really enjoyed her assistance and everything. Thank you Vodafone
31 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey Stephen,
Thanks for the lovely review and fantastic support for Angelica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service and had good advice…
Excellent service and had good advice from the staff at Luton Vodafone from Fatema and another gentleman, sorted our broadband and contract issues in no time! We will be back when needed!!
23 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had a fantastic experience switching…
I had a fantastic experience switching my network from Three to Vodafone, all thanks to Fatema! She was incredibly knowledgeable and made the entire process quick, seamless, and stress-free. Highly recommend her excellent customer service!
20 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey RamaGovind,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Unfortunately my personal life went…
Unfortunately my personal life went haywire and I needed to go back on some of my personal accounts and I thought I needed to cancel almost anything except my phone but thanks to the store manager Kate I would be able to apply again to broadband. Thank you for your service Kate.
20 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sabir He is a wonderful and very calm…
Sabir He is a wonderful and very calm person😊
20 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey Crina,
Thanks for the lovely review and fantastic support for Sabir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fatema is great
Fatema is great. She switched me to a much more affordable deal and saved me money and gave me great advice on building credit history.
13 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey Jessie,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Came to Vodafone luton and Kate helped…
Came to Vodafone luton and Kate helped me and she was awesome
13 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey Shahid,
Thanks for the lovely review and fantastic support for luton and Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpfull
10 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey Daniel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fatema
Excellent service with positive explanation and politeness
6 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey Patrick,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Fatema! Is a star!
Fatema has been so professional and helpful today!
I have visited multiple stores and not received the help I have with Fatema.
Very polite, professional and friendly! Amazing service 👏
6 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey Natalie,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing service from Fatema.
Amazing service from Fatema.
She is very good,I can't speak properly in English but she understand me and solve my problems,
Bless her
5 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey Filofteia,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fatema
Fatema - in Luton was very helpful and I really appreciate her support - thank you
5 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey Mary,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
it’s an amazing service from Fatema,
it’s an amazing service from Fatema,
i come here from EE and she loved me a lot
now i have 2 sim contracts with vodafone.
she is amazing 🎉
4 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey Balwinder,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve had a great experience with Kate…
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade.
Both times she found me really good deals and made the whole process smooth and straightforward. She’s knowledgeable, helpful, and genuinely looks out for the best options for her customers.
Highly recommend asking for Kate if you’re visiting Vodafone!
3 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey Sophie,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone store visit
I recently visited the Vodafone store and had an excellent experience thanks to Kate. From the moment I walked in, she was friendly, approachable, and genuinely interested in helping me find the right phone.
Kate was incredibly knowledgeable and took the time to explain all my options clearly, without making anything feel rushed or overwhelming. She listened carefully to what I needed and made thoughtful recommendations that suited both my preferences and budget.
What really stood out was her patience and professionalism throughout the whole process. She made everything smooth and stress-free, and I left feeling confident in my purchase.
It’s rare to receive such attentive and personalised service these days, and Kate is a real credit to the Vodafone team. I would highly recommend speaking with her if you visit the store!
3 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hi Kyle, thank you so much for your wonderful review and the amazing support you’ve shown for Kate, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Fatima
Very professional advice and service. 100% satisfied. Coming out with good plan and happy to continue next two years of my experience with Vodafone
2 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service from Michael and Team
I recently visited Vodafone for assistance with a service, and I had an excellent experience. The manager, Michael, along with his team, were all incredibly polite, friendly, and professional.
Michael stood out for his calm, smart, and confident approach. He listened carefully, explained everything clearly, and made sure all my concerns were fully resolved. His team also provided equally warm and attentive support, making the entire experience smooth and comfortable.
I was truly impressed by how helpful and welcoming everyone was. It’s not often you come across such genuinely kind and dedicated customer service.
Overall, I’m extremely satisfied and grateful for the outstanding service I received. Thank you, Michael and your wonderful team, for such a great experience.
21 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey Nishat,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sabir was a masive help
Sabir was a masive help. So polite amd respectful and nice to talk to. Hire more people like him
12 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Helpful tip and savings
Helpful tip and savings. Thanks 🤩
10 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Luton
Hey,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.