Thanks a lot to Tim and Amy at Vodafone Marlborough! Very helpful and capable and gave me a hand transferring my info from one phone to the other.
A empresa respondeu
Localização
Trocar localização108 High Street, SN8 1LT Marlborough, GB
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Veja o que dizem as avaliações
The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... Ver mais
A empresa respondeu
Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation
A empresa respondeu
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Marlborough
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
108 High Street, SN8 1LT, Marlborough, Reino Unido
4,8
Excelente
234 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Gemma was incredibly knowledgable and…
Gemma was incredibly knowledgable and helpful, no complaints.
16 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi Lara,
This is lovely feedback for Gemma. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Contract issue sorted
I was helped by Gemma to sort out a new contract and to remove the extra data that I'd inadvertently added. She was very understanding and friendly and efficient.
15 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi Jo,
We’re glad to hear you found the best option for you with Gemma. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fantastic service from Jana really…
Fantastic service from Jana really helpful and gave us the perfect contract for me. Thank you
11 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi Lewis. Thank you for your review for Jana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent advice from Gemma which…
Excellent advice from Gemma which passed the time while Vodafone's antique computers did their thing
12 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi there,
Thanks for sharing your fabulous feedback for Gemma. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jana in Marlborough
Persistence pays off.
Well done Jana
11 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi Nigel,
Thanks for sharing this lovely review for Jana. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service and Fibre 2 Broadband setup!
It's been excellent having the ability to visit the Vodafone shop in person. Gemma was fantastic - knowledgeable, professional and helpful. My Fibre 2 Broadband was ordered, connected and good to go in just four days!
5 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi Sue,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gemma provided us with excellent…
Gemma provided us with excellent assistance in all respects.
4 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi William,
Thanks for your review for Gemma. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic professional service from…
Fantastic professional service from Jana!
27 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Thanks for the great feedback for Ashley, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gemma was lovely
Gemma was lovely. The systems were really painfully slow. She couldn't have been nicer or more apologetic. Explained everything clearly and warm, friendly service
15 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hello Dawn,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Gemma In the Marlborough store today …
Gemma In the Marlborough store today sat 3rd May was brilliant I been trying to sort the issue with my account all week on the phone , Gemma sorted it out within 30 minutes very professional very polite couldn’t ask for anyone better great service Thank you Gemma !!
3 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi, Chris,
It's great to hear about the positive experience which you've had with Gemma. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Seb was excellent!
Seb was excellent and very helpful with my time in store.
17 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hello Yasmin
Thanks for letting us know what an amazing job Seb did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful
10 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi, It's great to see we've been able to help you Marlon 😊
Thanks for your feedback, The Vodafone Social Media team
Gemma was Helpful and knowledgeable.
3 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi Mark,
Thanks for taking the time to review and sharing this feedback for Gemma.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience with Gemma
Great experience with Gemma, will definitely return to this store
7 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi Michael. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma was very helpful
Gemma was very helpful, kind and patient with me. I don’t understand too much about technology and she went through everything very clear with me, and ensured I understood. Very happy with her service today.
27 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi. Thank you for your review for Gemma. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jana was great
Jana was great. Quality employee. Thank you
15 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi Tom,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone in Marlborough were very…
Vodafone in Marlborough were very helpful in sorting out my new phone, contacts and the porting of my number. This was particularly true of Jana.
10 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi William,
It's great to see your kind words, we really appreciate your feedback! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing staff!
My phone needs a battery refresh so I had to buy a cheap one to keep me going while mine was away, I was also unsure of my Google password. The combination of transferring my contacts to a cheap android and my poor memory proved a lengthy challenge but Verity and Seb were totally professional and positive throughout despite many setbacks. I am in awe of their good nature and expertise and extremely grateful. They are amazing!!!!
15 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi Chrisie,
This is such an amazing review for Verity and Seb. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful advisor
Very helpful advisor, while process of replacing a phone is long, 2 phones..., but not her fault
15 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi Cassandra,
Thanks for your review for our colleague in our Marlborough store. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful advisor in Marlborough…
Very helpful advisor in Marlborough store this morning. Although handset purchase and data transfer took longer than expected, she kept me informed and updated throughout the process.
6 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Marlborough
Hi David,
Thank you for your review. We're so happy you had such a positive experience despite the amount of time it took to purchase your new phone! Thanks for your patience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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