Spent a long time in Vodafone dealing with a few issues but Safi was super helpful and patient. Great experience at Merry Hill Dudley. Thank you
A empresa respondeu
Localização
Trocar localizaçãoUnit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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Veja o que dizem as avaliações
Lydia was amazing! Not only knowledgeable, but also friendly and explained the different elements to the phone plan. She arranged for delivery of the new phone and ensured we were happy throughout.
A empresa respondeu
I recently visited this branch for an upgrade, I was greeted politely by all. I was taken care of by Luke during my visit, he was kind, sweet and caring and ensured I was supported with anything I... Ver mais
A empresa respondeu
We spent an especially long time with Lydia this morning. However she remained patient and calm. She was polite and funny, making our experience extremely pleasant. Thank you so much!!!
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - MerryHills
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Reino Unido
4,9
Excelente
448 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I needed help learning about my new…
I needed help learning about my new phone. I received fantastic service from Demy. Thanks.
27 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Lynn,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in on Saturday 25th July to get an…
Went in on Saturday 25th July to get an new connection for my daughter as her mobile was broken. Was surprised that the store was total empty, not a single staff on the shop floor, while the back door was left wide open 🤐🤔 big security risk!!! U assume on the most busy day in the week at least they have staffs on the shop floor.
25 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Nadia,
We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.
This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Excellent service with Lydia
18 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We spent an especially long time with…
We spent an especially long time with Lydia this morning. However she remained patient and calm. She was polite and funny, making our experience extremely pleasant. Thank you so much!!!
18 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Cindy,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simran was so helpful with me today
Simran was so helpful with me today, he made changing phones so straightforward and transferred everything across for me! Great customer service.
14 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hi Janine, thank you so much for your wonderful review and the amazing support you’ve shown for Simran, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
I went in with a phone and general life…
I went in with a phone and general life crisis! Sam was amazing and helped me with a sim and internet deal that I was very happy with. She offered exceptional customer service and we had a great laugh too ! I left very happy and would definitely recommend
10 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Such great service
Such great service. Really helpful and patient. Thank you
6 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lydia made upgrading my phone quick and…
Lydia made upgrading my phone quick and easy with a smile. Nice to find a happy person who listens to the person and doesn't try to sell you what you don't need.
Thank you Lydia 😁
5 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Donna,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simran helped me with my phone…
Simran helped me with my phone upgrade.great service
3 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Wendy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 stars for Demy
5 stars for Demy! She was very helpful and patient with getting me a new phone sorted.
28 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Helen,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the shop to ask a question…
I went into the shop to ask a question about my new phone. Sim advised me and couldn’t have been more informative and helpful. A very good experience.
29 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Ann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into Vodafone merryhill and I…
I went into Vodafone merryhill and I had a staff member call Sam, she is an amazing, excellent, informative member of staff, she was so helpful and without her help and assistance with my package I would not know where I would be.
23 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Mandy,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lydia sorted out my new phone and sim…
Lydia sorted out my new phone and sim for me today, she was so helpful and friendly, thanks
19 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very happy with the service Sam gave in…
Very happy with the service Sam gave in store. She transferred all my data and set everything up for me!
17 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the branch to upgrade.
I visited the branch to upgrade.
I was greeted by Sam, she went through all my particular needs. She went through various options and put together a phone and aur plan i was happy with.
Sam made the whole process quick and essy Thank you
16 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Nora,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Received fantastic service from demy…
Received fantastic service from demy today
14 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Vee,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic from start to finish
Fantastic from start to finish. Luke couldn't have been anymore helpful. Very happy. Cheers.
13 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Bob,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simran was amazing at sorting out my…
Simran was amazing at sorting out my new phone and transferring it all across for me! Thank you so much for your help I would definitely recommend!
12 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Wendy,
Thanks for the lovely review and fantastic support for Simran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lydia was very professional
Lydia was very professional, friendly and funny. Got us sorted quickly. Fantastic service!
10 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very Helpful Staff
Luke was very helpful, I went in for a new contract and he helped to find me the best deal within my budget. Really took the time to run through all options. Will certainly return.
6 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - MerryHills
Hey Hannah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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