Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Ver mais
A empresa respondeu
Localização
Trocar localização54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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Veja o que dizem as avaliações
I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a... Ver mais
A empresa respondeu
Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil
A empresa respondeu
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Metro Centre Experience
Escrito pela empresa
Informações de contato
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Reino Unido
5,0
Excelente
498 avaliações
Pede aos clientes que avaliem
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Metro Centre Vodaphone store
I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a person who did not grow up with technology, could understand. He patiently answered my questions and provided all the information I needed. This is the second time I have spoken to this member of staff, the previous time was several months ago about a completely different issue and on that occasion, I also received excellent customer service.
2 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Helen,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in store as my phone had lots of…
Came in store as my phone had lots of pop ups, katie was very helpful and helped remove the pop ups from my phone
2 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Robert,
Thanks for the lovely review and fantastic support for Katie .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was so knowledgeable
Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments etc. Fabulous, friendly and wouod definitely recommend- particularly if you’re a middle aged perimenopausal woman with ADHD! X
2 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
"Hey Zoe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Member of staff was Neil who was…
Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully.
Thank you Neil
25 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was really great
Katie was really great, helpful and supportive as we had lots of queries and all were sorted! Also I upgraded my phone and Katie dealt with this really well despite the slow IT system
1 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
"Hey Angela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Store staff polite friendly and…
Store staff polite friendly and knowledgeable
1 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Jonathan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
camd into vodafone today and spoke to…
camd into vodafone today and spoke to Katie.she was very helpful with our upgrade.
1 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Helen,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil at the Metrocentre
Neil at the Metrocentre branch gave me an excellent trade in deal on the Pixel 11 Pro. Thanks for the help Neil!
31 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Jonny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really great service
Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
31 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Poppy,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. All options explained well by Vinnie.
31 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Viney was great took the time to show…
Viney was great took the time to show me everything and took the time to explain the paperwork
100% happy
31 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
"Hey Lesley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
The young lady called Katie who…
The young lady called Katie who attended me was very helpful and sorted out my problems using the iPhone
31 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Barry,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Katie provides all the information I needed. She’s the best.
31 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Arwen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie is the best
31 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vinnie was very helpful
31 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Margaret,
Thanks for the lovely review and fantastic support for Vinnie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
First class service
I had the pleasure of having Katie resolve my account issues today a courteous and polite lady and a definite asset to Vodafone metro centre. Well done Katie
31 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
"Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great service from Neil
31 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful to my queries thanks to…
Very helpful to my queries thanks to Niel ...top guy ...thankyou will definitely recommend this store 5⭐
14 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Lynne,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Niel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil is great!
Went to upgrade my phone today. Neil was really friendly and helpful. Explained everything and gave me all the options available. Very happy with the service I received.
26 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Caroline,
Thanks for the lovely review and fantastic support for Neil. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil was great and saved me money
26 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Jacqui,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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