I had an issue with my Iphone which Apple claimed was completely unresolveable. Within minutes of entering the MK store, Kian had warmly welcomed us, listened to me very kindly and calmly fixed the is... Ver mais
A empresa respondeu
Localização
Trocar localização70 Midsummer Arcade, MK9 3BB Milton Keynes, GB
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Veja o que dizem as avaliações
Avril was excellent. I had an unsatisfactory experience with online customer service but Avril quickly got me sorted out and restored my faith in Vodafone. A real pleasure to deal with and a true asse... Ver mais
A empresa respondeu
Amazing help by Beth in MK. We have a family a family member needing specialist support with dementia. Handled with care and empathy. Vodafone should be proud of Beth.
A empresa respondeu
Popped into store to replace my handset. Been dealing with Alex for the last few years for handset and airtime contracts, easy every time! Couldn’t recommend going into store more than doing it online... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Milton Keynes
Escrito pela empresa
Informações de contato
70 Midsummer Arcade, MK9 3BB, Milton Keynes, Reino Unido
4,8
Excelente
210 avaliações
Pede aos clientes que avaliem
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Went to Vodafone Milton Keynes today I…
Went to Vodafone Milton Keynes today I had to walk out as the customer service is non existent at this branch and team leader that does not deal with customers just leaving to his staff to deal with once he tells you to sit down and wait that was my only interaction with any of the staff they all need training as I don't think they have had any yet I wonder if Vodafone look at these reviews they need to. Don't waste your time go else where
8 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hi BAD,
This isn't the experience we expect for anyone visiting our stores.
We'll feed this back and look into it internally.
If you ever need anything, please reach out to us on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK
All the best,
Vodafone Social Media team
Sal was very friendly and helpful
Sal was very friendly and helpful. It's nice to be served by a happy bubbly person! It makes the experience even better!
3 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hey Anna,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was served by Sal at your shop
I was served by Sal at your shop. He was amazing took his time explained things. It allowed me to make a correct choice for my mobile and device contract. Thank you once again Sal for all your assistance
3 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hey Angela,
Thanks for letting us know what an amazing job Sal did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
SAL was really helpful
SAL was really helpful. Managed to get me really God deals on my home brand and and mobile contracts. He explained it a so well. Thank yu SAL for your amazing service.
3 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hey Elvis,
Thanks for the lovely review and fantastic support for Sal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Today Sal helped me in ordering the New…
Today Sal helped me in ordering the New Samsung Galaxy Z Fold 5. He was very helpful and professional, he gave me all the info I required to make a decision. I'm happy to say. I ordered a new handset today. Thank you Sal
1 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hey Sam,
Thanks for letting us know what an amazing job Sal did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sal was very friendly and helpful
Sal was very friendly and helpful, answered all our questions and got us sorted with the account query. Great service, thank you!
31 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hi Jade,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sal was great
Sal was great. Help us separate our joint account and made the whole process easy.
31 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hi Damien,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thank you for the great service and…
Thank you for the great service and help and support I hope I can see you soon.
31 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hi Florin,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sal helped me s-o much understand my…
Sal helped me s-o much understand my Roaming Tarif. He was very helpful. 5 stare for him
31 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hi Danuta,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sal was the best customer service agent…
Sal was the best customer service agent I have come across in any Vodafone store . Super efficient and courteous. Excellent five star service
31 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hi Busayo. Thank you for your review for Sal. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had an amazing experience thank you…
I had an amazing experience thank you for the staff for the help and support I will come back with family. Thank you Vodafone Milton Keynes
27 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hi Mario. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sal the sales representative was…
Sal the sales representative was amazing. Very helpful. Got us the best deal and assisted us really good. He is the best sales man in Vodafone. Well done
31 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hi Emmanuel. Thank you for your review for Sal. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing staff
You're colleague Kai was very helpful and gave us an amazing customer service. I would recommend Vodafone Milton Keynes and their staff.
22 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hi Razvan,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Best service
Best service experience I had in o long time thank you staff
12 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hey Doreen,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good service and support
I sawkai in store moving my phone from another provider. He was very helpful and patient. His customer service was exceptional and would be happy to recommend him.
28 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hey Jane,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
New sim
Really helpful, appreciated the assistance. And tips. Really warm service.
30 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hey Kiara,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent Service
I was dealt with by Boldie, assistant manager, who went out of his way to help me explaining at every step what he was doing and why. He transferred all the data on to my new phone without hesitation and also assured me that nothing would be lost, (which was my fear). He was just excellent. The other staff also looked friendly and it was a friendly pleasant atmosphere.
26 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hi Vanita,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Kai gets the job done
I had ordered a SIM online for an international holiday and it was late. Popped into the store and Kai was there. Couple of little issues, but he managed to do a SIM swap and sort it out. If he hadn't not sure what I would have done. First time back to VF since I was at Uni, but the guys at this store seem great. Left my old network because of the 'computer says no' vibe. So far so good.
20 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hey, It's really great to see Kai was able to get your SIM swap sorted and left such a great impression on you too.
Thanks for your awesome feedback,
The Vodafone Social Media Team
Very polite and helpful
Very polite and helpful. Did the job very fast. Thank you
4 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Hi, thanks for your awesome feedback.
All the best,
The Vodafone Social Media Team
Avril was most helpful and efficient.
Avril was polite, friendly & made me feel confident that she was aiming to find me a deal that was best suited to my needs. She pointed out that all our contracts were overdue for renewal without being condescending. I was very happy with what she organised and the advice offered for one phone of the four family contract provisions I currently pay for. I visited the Milton Keynes store on 4th May 2023.
4 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Milton Keynes
Thank you for your review Pete. It's always good to read such complimentary feedback for one of our team. It sounds like Avril really helped get everything sorted for you.
Thanks again,
The Vodafone Social Media Team
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