Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.
A empresa respondeu
Localização
Trocar localização4 Green Street, SA11 1DR Neath, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Called into Neath Vodafone today for advise on how to stop my daughter browsing 18+ contect on her mobile (I'm not a very technical person). such amazing.. helpful and friendly staff nothing is to mu... Ver mais
A empresa respondeu
My reason for going into the shop was because my Broadband Contract was about to expire. I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, eff... Ver mais
A empresa respondeu
Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endle... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Neath Green Street
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
4 Green Street, SA11 1DR, Neath, Reino Unido
4,9
Excelente
151 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing service
Karl and his manager were superb, nothing was to much trouble to set up, went in for a phone and came out with broadband and new phone at amazing deals thank you
2 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hello, Steve,
It's great to hear about the positive experience which you had with Karl. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Chris 5 star !
Excellent service from Chris 5 star !
6 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hey Andrew,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recently purchased a new pixel fold 9…
I recently purchased a new pixel fold 9 pro from the neath store. Not being very technical, I needed help transferring all my data and setting up important work apps. Karl and Chris were on hand and able to help. Amazing service from both from start to finish and took out all the stress of upgrading to a new phone. I highly recommend the neath store for any services needed. Thanks again
31 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Thanks for your feedback Keith. It's great to see the team were so helpful transferring everything to your new phone.
All the best, The Vodafone Social Media Team
Chris was very helpful and informative…
Chris was very helpful and informative at the neath store.
25 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hi Callum,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Chris was helpful
Chris was helpful, knowledgeable, friendly and curtious. Will definitely return when I need further help with my phone.
21 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hi Helen. Thank you for your review for Chris. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Karl was very helpful today and showed…
Karl was very helpful today and showed great patience to help me with the issues I was experiencing. He even went out of his way to help me set up additional cloud storage on my phone and backed up very important photos so that i do not lose them . All staff were friendly and helpful. Thanks again
12 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hi Sharon,
Thank you for taking the time to leave us a 5 star review and you kind words about the staff and Karl.
Thanks,
The Vodafone Social Media Team
Excellent service from the Neath store
Excellent service from the Neath store. Chris the manager was great, helping me in all areas that I had questions in. I left with the right deal that I wanted, and was made to feel welcome by all the staff.
25 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Stress free visit
From the moment I entered I was made to feel welcome and Ralph was extremely helpful,friendly and knowledgeable. He explained everything about my upgrade so I could understand it all with ease .
23 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hi Miss Jones,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Tablet pick up!
As always Chris was awesome and helped me out so much. Stopped me being anxious especially with the information overload. Always so kind and helpful there
21 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Thanks for your review Steph. It great o see Chris was able to explain everything, and made you feel so at ease too 😊
Thanks again, The Vodafone Social Media Team
Two valuable employees
Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endless patience. They were calm, efficient and very friendly. They also assured us that if there were more problems, we were welcome to come back.
12 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hello, Lynette,
It's great to hear about the positive experience which you had with Karl and Ralph. We appreciate you taking the time to write in a review on your recent visit in-store.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into Vodafone in neath to see what…
Went into Vodafone in neath to see what offers they could give me through trading in my old phone, Chris was very helpful and friendly and I ended up walking g away with a new monthly contract and a new phone.
14 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hi Sarah,
We're glad to hear you had such a great experience in our store. Thank you for your review.
If you have any questions in the future, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
All the best,
Vodafone Social Media team
Chris was really helpful and provided…
Chris was really helpful and provided excellent customer service
14 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hey Scott,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff in this store were super helpful
Staff in this store were super helpful. They provided excellent service and catered for all our bespoke needs. The whole experience was really positive and for the first time in my life I actually enjoyed buying a phone!! Karl and Vhrus were fantastic!!!
3 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hi Laura,
This is such an amazing review for Karl and Vhrus. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
10/10 customer experience and service!!
The staff were great and very helpful. I Would 100% recommend using this store.
3 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hi Kieran,
This is lovely feedback for our store. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Upgrade collection.
Visited the store to collect an online upgrade. Chris & Brandon were both very helpful & provided a brilliant service. They both took the time to explain how the rewards work & help me understand the vodafone app much better. Very helpful staff & a friendly welcoming experience.
2 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hi Leah. Thank you for your review for both Chris and Brandon. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly staff
Friendly staff, clear and concise information.
9 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Thanks for the excellent review, Paul! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service.
Our existing contract with 3 had lapsed, and we changed to Vodaphone as they had a local store with an extremely helpful customer service team that gave us a great deal and made the switchover stress free and really easy to do. Really happy. Thanks.
2 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hi P Jones,
We’re glad to hear you found the best deal for you, when visiting our Neath Green Street store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Sim cards
We recently visited the Neath store to purchase new Sim cards, the staff were highly knowledgeable about the different options available, including various plans and packages. They took the time to understand our needs and provided recommendations that suited our budget and usage requirements. We appreciated the clear and concise explanations, which helped us make an informed decision without any confusion.
We would highly recommend this store to anyone in need of a Sim card or mobile services.
29 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hi Jason. Thank you for your review for the team. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Neath Green Street
Thanks for the brilliant feedback, Andrew. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The Manager Chris made signing up for…
The Manager Chris made signing up for Vodafone PAYG simple and straightforward.
27 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Neath Green Street
Hi Stephen. Thank you for your review for Chris. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.