I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... Ver mais
A empresa respondeu
31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
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I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... Ver mais
A empresa respondeu
I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I cou... Ver mais
A empresa respondeu
It is wonderful to have humans to serve me rather than online. I hope you never close the stores. Sam was brilliant in his patience, willingness to listen to what I needed and found the best plan for... Ver mais
A empresa respondeu
Great experience in store today in Abbey centre with Michael. Michael got me sorted with an upgrade with a new iPhone 16 and made the whole process very straightforward as after spending hours onlin... Ver mais
A empresa respondeu
Escrito pela empresa
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, Reino Unido
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The guy who looked after me was very knowledgeable, very helpful and very pleasant

Resposta da Vodafone UK - Newtownabbey
Very quick and easy. Dillon was extremely understanding and made the transition very slick and easy. I came back to Vodafone due to my last experience with you and will undoubtedly be back again. 10 out of 10.

Resposta da Vodafone UK - Newtownabbey
Great service from Joel in Abbeycentre really friendly and informative!

Resposta da Vodafone UK - Newtownabbey
Excellent expertise and very helpful got me upgraded and up and running in no time. Highly recommend, staff is brilliant :)

Resposta da Vodafone UK - Newtownabbey

Resposta da Vodafone UK - Newtownabbey
I had got myself wrapped up in a really difficult web with my phone and I called into the abbey centre store today after having issues with vodafone online
Joel was so so helpful , so patient and helped me get my phone changed over to the phone I wanted
I then had to call back again later as my sim was playing up and again he sorted the problem instantly for me
Good customer service is hard to come by and as I have came from a customer service / managing background myself - Joel is exactly the type of help I would be looking for
Very polite, good craic and very helpful
He turned what was a extremely stressful experience into something that was manageable and fixable
Thanks Joel :)

Resposta da Vodafone UK - Newtownabbey
Harry helped me sort out my broadband after weeks of issues with my booster at home, most helpful and patient service from staff in store

Resposta da Vodafone UK - Newtownabbey
Rachael and paul helped me with the signal issues I was having and came up with a solution , in the settings of the phone.

Resposta da Vodafone UK - Newtownabbey
Rachel was able to help me get my new phone up and running after I broke mine only yesterday brilliant service 10/10

Resposta da Vodafone UK - Newtownabbey
Jakub help me fix my app issue today

Resposta da Vodafone UK - Newtownabbey
Called in today about my network signal mark help me out and fixed my problem and I was happy with the service

Resposta da Vodafone UK - Newtownabbey
Picked my phone up Michael set it up and got it all working

Resposta da Vodafone UK - Newtownabbey

Resposta da Vodafone UK - Newtownabbey
Michael was very helpful and friendly and made the whole process very straight forward. I guess you could call him a star

Resposta da Vodafone UK - Newtownabbey
Very good customer service - mark helped me and my dad with a good deal

Resposta da Vodafone UK - Newtownabbey
Really good experience in this store. I went in to deal with issues I was having with my account. The fella I dealt with was really knowledgeable and knew exactly how to help me. He showed me how to set up the app so I can manage my account easier on there. Problem solved in minutes. Thanks

Resposta da Vodafone UK - Newtownabbey
Michael was very helpful and sorted me out with a great deal. On a mobile SIM and broadband

Resposta da Vodafone UK - Newtownabbey
Dylan did a great job helping me with my new mobile phone

Resposta da Vodafone UK - Newtownabbey
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