I visited the store on a busy Tuesday afternoon and Gesy served me. I was looking to upgrade a phone on my business account and she was very helpful and knowledgeable. She also looked at my other sim... Ver mais
A empresa respondeu
Localização
Trocar localização31-33 Abingdon Street, NN1 2AW Northampton, GB
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Veja o que dizem as avaliações
Jessica was very helpful and her customer service skills were excellent. We visited today to buy a phone for my daughter.
A empresa respondeu
⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... Ver mais
A empresa respondeu
Had a lovely experience in store with Kate! She’s a credit to the team, even after I made a mistake she helped me correct it & stayed patient, professional, very kind. I’d recommend Kate anyone going... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Northampton
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
31-33 Abingdon Street, NN1 2AW, Northampton, Reino Unido
4,9
Excelente
474 avaliações
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Store service and management of store outstanding!
I was a recent victim of identity theft/fraud. My phone number and sim compromised. The guys in store were outstanding. They took time to hear the issue, found best solution taking real time and quality care to fix my issue. Was so impressed! I could not speak highly enough of their care for the customer. Store manager came out and oversaw the process to assist in guiding the team.
4 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
We appreciate you sharing your experience. We're happy to hear that our team provided outstanding support and helped with the best a solution.
Thanks,
Vodafone Social Media Team
Getting my grandson a new phone
I was getting my grandson his first phone to go to secondary school .Giesy listened to our requirements, offered us a range of options and guided us through the process.She was amazing.
2 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
We're happy to hear that you had such a positive experience getting your grandson's first phone.
Thank you for your feedback,
Vodafone Social Media Team
Great service from Hashir
Great service from Hashir, very friendly and helpful.
2 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
Thanks for your feedback about our agent Hashir.
Vodafone Social Media Team
Hashir was so helpful and made us feel…
Hashir was so helpful and made us feel really comfortable with upgrading my SIM card today thank you
2 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
We appreciate your review and are so glad that you felt comfortable with your SIM upgrade.
If you need anything, reach out via social media.
Thanks,
Vodafone Social Media Team
Hashir was amazing today
Hashir was amazing today, listening to our needs and help us choose the best contract for our needs.
All staff was amazing today.
Well done!
31 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Hashir and Kate served me and they gave…
Hashir and Kate served me and they gave me the best deals and I'm really happy and I believe that they are the best salesmen and i would highly recommend to all friends and family.
29 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service and advice from Kate and…
Great service and advice from Kate and Hashir.
29 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Best Coustmer service ever seen…
Best Coustmer service ever seen Georgiana done for me she so lovey best ever seen ❤️
29 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
Hey Tom,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Although new to his position
Although new to his position , he did not hesitate to call for help when he needed it. He puts the customer before his own ego.
28 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
Hey Tim,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I enquired about 2 new device's as…
I enquired about 2 new device's as upgrade for me and my daughter and assistant hashir helped me with my enquiry and was extremely helpful resulting in 2 new phones of my choosing
28 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by Hashir at the Northampton…
Served by Hashir at the Northampton branch. Very helpful, great service. Found me a cheaper faster upgrade on my broadband and phone bundle. Thanks
28 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
Hey Steve,
Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gesy was amazing she was really helpful…
Gesy was amazing she was really helpful when I thought I was going to be declined for a upgrade she really helped me understand the contract and amazing 10/10
27 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback, and we're so glad that you found the support you received to be helpful.
Thanks,
Vodafone Social Media Team
Gesica
Gesica, helped me with my phone
She’s honestly the best, reliable and easy to talk to.
She is straight to the point and helpful
24 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Northampton
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
I would like thank Gesica from the northampton Vodafone branch for her brilliant service and for helping me in upgrading my phone and im really happy with the deal she provided me.
16 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
We're happy to hear that you received brilliant service. We appreciate you taking the time to share your positive experience.
Thanks,
Vodafone Social Media Team
Shaun was great
Shaun was of great assistance on several occasions and made sure that all my issues were resolved before I left the store. All the staff including Georgina the new pretty magical manager were welcoming.
16 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
We're happy to hear that the team, including the manager, were welcoming and that the agent was able to resolve your issues. We appreciate your lovely feedback.
Thanks,
Vodafone Social Media Team
Hashir was super
Hashir was super helpful and informative. His assistance was greatly appreciated, he was friendly and attentive.
13 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
Hey Bee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I’ve been there with an urgent request…
I’ve been there with an urgent request of a new iPad as my job depends on it and Georgiana and Jessy tried their best to help me out . They’ve been patient and very helpful.
13 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
Hey Dorina,
Thanks for the lovely review and fantastic support for Georgiana and Jessy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Northampton
Hey Alexandru,
Thanks for the lovely review and fantastic support for Georgiana.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb service at Northampton …
Superb service at Northampton Vodafone today from entry by Kate to scheduling a new broadband contract with Shaun , all smoothly done with a smile, great deal, very happy with it.. please pass our thanks & regards to both the above ☆☆☆☆☆
11 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Northampton
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
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