I'm an O2 customer, I left my phone on the tram but s lovely chap called Glen found it told me he worked for Vodafone in Oldham. Once my contract is up I'll be coming in to see him. He was lovely and... Ver mais
A empresa respondeu
12 Market Place, OL1 1XE Oldham, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I'm an O2 customer, I left my phone on the tram but s lovely chap called Glen found it told me he worked for Vodafone in Oldham. Once my contract is up I'll be coming in to see him. He was lovely and... Ver mais
A empresa respondeu
Mo , was Outstanding and a credit to the company as I was going to change to another company, The plan i took out is with Vodafone and a much better deal. I received A 🌟🌟🌟🌟🌟plus from mo .alway... Ver mais
A empresa respondeu
Bilal was extremely helpful. I only went in with a query and it was answered with detail. Supported my needs, helped find me the best option for my circumstances. Other staff was very nice and support... Ver mais
A empresa respondeu
Decided to upgrade our two iPhones. Visited the Oldham branch. Tammana was our sales person. She was patient, thorough, knowledgeable and understanding. She recommended best iPhones for us. Not nece... Ver mais
A empresa respondeu
Escrito pela empresa
12 Market Place, OL1 1XE, Oldham, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service from Sarah. Highly recommend.

Resposta da Vodafone UK - Oldham Town Square
We went to vodafone to upgrade my phone and the person who helped, Jaden, was great and very friendly making it a nice experience.

Resposta da Vodafone UK - Oldham Town Square

Resposta da Vodafone UK - Oldham Town Square
Very good customer service, very helpful in store , all round great experience today , thank you.

Resposta da Vodafone UK - Oldham Town Square
Really helpful and friendly could do enough

Resposta da Vodafone UK - Oldham Town Square
The gentlleman that I saw was extremely helpful
And assisted in everything I needed

Resposta da Vodafone UK - Oldham Town Square
Jaden
Extremely helpful, answered all my questions promptly and professionally,
Great service
Thank you

Resposta da Vodafone UK - Oldham Town Square
I can't put it in words how thrilled I am with my new service. Not only am I getting no dropouts on wifi calls (With EE I often had breakups all the time that I had to switch to 5G and even then go outside the house to get a strong enough signel). The ethernet is a lot faster but the most important thing is the router. I ended up with coming over to Vodafone because my area is now 'Full Fibre' No biggy in that but the router that EE provided (same on as BT) knocked out my home network (workgroup) so I could not access my Music, Movies, Phots, gomes and shared files on my PC when my PC was on. EE had 'openreach' out to me twice as I thought it was a network issue and a total of 3 hours at my home and they still were lost. They said it has to be you computer settings. I said 'It can't be, it works fine on the old router, just not on the new router'. EE said if I want to I could hire a network specialist at my own expense to match the new routher with the PC. After 2 hours of messing around he just said 'All you can do is use the new router for the internet and switch back to the old router for the SMB file sharing network. The problem I had there was the Old router did not work with 'Full Fibre Broadband'. In the end EE told me that if I wanted to have my home network I could buy a better router and they would accept that, but a router that supports the SMB protocols started at £250+.
Downhearted at believing I was never going to have a good broadband service AND home network on the same router I accepted that I would have to take my HDD to every room and plug into the USB sockets whenever I wanted it.
As my contract was at the end and the new contract still in it's 'cooling off period' with EE. I decided to pop in to the local Vodafone shop for a chat. The guy seemed to know exactly what I was talking about and said I should 'but no guarentee' be ok and would also save me a whopping £20 a month so I notified EE I was leaving because thier router was not suitable for my needs. On the day of connection to the service with Vodafone (Today). I have got the superfast full fibre broadband AND My home network SMB file sharing is back without any effort at all. They also give me a landline service free for incoming calls. Something that EE would not provide.
I would give Vodafone 10 stars, too good for only 5.

Resposta da Vodafone UK - Oldham Town Square

Resposta da Vodafone UK - Oldham Town Square
Pav provided an excellent service. Helpful and friendly. Received clear advice.

Resposta da Vodafone UK - Oldham Town Square
Getting out first upgrade from Vodafone for many years and the service from Johnny was really good.
Clearly explained everything, gave us so good YouTube programmes to watch and genuinely made the experience a breeze.
Thanks Jonny

Resposta da Vodafone UK - Oldham Town Square
Jonny was really helpful and couldn't do enough for us. Highly recommend going to see him if you need any help in the Vodafone shop.

Resposta da Vodafone UK - Oldham Town Square
Great customer service would recommend to anyone thanks 🙏🏻

Resposta da Vodafone UK - Oldham Town Square

Resposta da Vodafone UK - Oldham Town Square
Pav at the Oldham store was great! Always helpful and will always go out of his way to provide me with the best service. Great asset to Vodafone!

Resposta da Vodafone UK - Oldham Town Square
I went to Oldham Vodafone store, Sarah the store manager dealt with my query, she was very patient and answered all my queries and help me with my query, she was very friendly and professional.

Resposta da Vodafone UK - Oldham Town Square
Every thing was sorted out right away by Jaden did every thing great

Resposta da Vodafone UK - Oldham Town Square
Absolutely fantastic service been here a number of times to upgrade always dealt with Sarah she’s really polite and explains thing really easily

Resposta da Vodafone UK - Oldham Town Square
Sarah is very easy to understand and very good at explaining and really sorted a very good deal out

Resposta da Vodafone UK - Oldham Town Square
Great experience. The staff are always friendly and helpful.

Resposta da Vodafone UK - Oldham Town Square
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.