There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... Ver mais
A empresa respondeu
Localização
Trocar localização3 Cornmarket Street, OX1 3EX OXFORD, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Personal contact with Anjie was wonderful and so helpful. After several weeks of my phone not working and robots not helping I found a few minutes with a really nice helpful person has solved my prob... Ver mais
A empresa respondeu
Dan did a brilliant job of setting up our business mobile. He was patient and answered all our questions. He made a tricky process much more enjoyable. Top marks for customer service
A empresa respondeu
Thank you Paul for your great customer service. Came for a quick SIM, left with a thorough review of my account, lots of savings and great offers.
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Oxford
Escrito pela empresa
Informações de contato
3 Cornmarket Street, OX1 3EX, OXFORD, Reino Unido
4,9
Excelente
226 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Paul was very Knowledgeable and…
Paul was very Knowledgeable and friendly.
He also showed me all the options available and let me choose.
26 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Worth waiting for!
There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded. You need more employees like Tolis! I am hoping to get a new phone before the end of the year and I will chose to see Tolis again for that purchase because of my positive experience today.
23 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey NIcci,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you
Thank you Paul for your great customer service. Came for a quick SIM, left with a thorough review of my account, lots of savings and great offers.
21 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey Celine,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Personal contact with Anjie was…superb.
Personal contact with Anjie was wonderful and so helpful. After several weeks of my phone not working and robots not helping I found a few minutes with a really nice helpful person has solved my problem and made my day.
21 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul is an efficient
Paul is an efficient, technical, and results-oriented professional who brings clear value to the Vodafone team through a strong balance of sales skills and customer support.
17 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aidan was so experienced and…
Aidan was so experienced and professionally guided me through the process of purchasing my new iPhone 17 Pro. Thanks Aidan, I am thrilled with my purchase.
10 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey Karen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Dan did a brilliant job of setting up our business mobile. He was patient and answered all our questions. He made a tricky process much more enjoyable. Top marks for customer service
9 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey Helen,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maryam ,was very kind and happy to help…
Maryam ,was very kind and happy to help us, smiles and great customer service.
5 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing service from Tolis in the…
Amazing service from Tolis in the Oxford store. Helped me a lot with upgrading my phone and plan. Pleasure to deal with, would recommend his service 100%! Thank you so much
2 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey Mark,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly
1 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey LC,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dan was very helpful and hopefully has…
Dan was very helpful and hopefully has given us good deals for both of us.
20 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey Jacqueline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Oxford
Hi Angus , Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Excellent service
The customer care assistant, Anjie, who helped my family and I today, was an absolute star! She was friendly, had excellent knowledge, and endless patience. Thank you!
14 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey Astrid,
Thanks for the lovely review and fantastic support for Anjie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tolis was great
Tolis was great, explained everything clearly and we bonded over music
11 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey Gardom,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Anjie
Lovely girl, customer service was amazing she explained everything clearly I felt like my needs were met. Helped me set it up and showed me how to do things step by step, honestly the best advisor in the shop!! Anjie was thorough but also very quick, would recommend her to anyone.
10 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey Stacey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Paul at Oxford Vodafone is a marvel!
I went in knowing that I needed mobile broadband but not much else and was helped by Paul, very knowledgeable and helped me without making me feel daft or overwhelmed. I'm not a tech novice, but I've never had the Internet at home. He even pointed out a discount on my phone bill (I'm with vodafone) that I could get just by doing nothing because of a promo they have on, which reduced my phone bill by £15 per month. So I'm sorted out with mobile broadband, reassured that if I don't like it I can bring it back within 2 weeks and he even fit the sim card for me. Superb customer service. 👌
9 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey Sal,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tilos was great
Tilos was great, quick and clear and empathetic.
6 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey Sam,
Thanks for the lovely review and fantastic support for Tilos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anjie and Aidan Excellent Customer Service (Both were absolutely amazing)
We came to Vodafone store to seek support and guidance for a new iPhone 17 pro. We also needed to have a Sim card with a variety of options. Besides, we had some technical and storage problems in our current iPhone. They were really helpful and supportive in understanding our concerns and bringing customer friendly solutions. We were really impressed by Anjie's kind, positive approach and patience throughout the service. Anjie was also very supportive for the new trainee Aidan for his induction. They were both genuine in providing guidance. Anjie addressed our questions professionally. We were really pleased by the excellent service we had today. Thank you very much for such engaged staff in Vodafone. Anjie and Aidan were absolutely amazing and helpful. (3 Cornmarket Street OX1 3EX)
3 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very good staff
We came to the store a little bit late today, it was 10 mins before the store closing. However, Tolis is very kind and very patient.He helped us to understand everything and solved our questions perfectly! Just want to say a big "Thank you" to Tolis. We had a very good experience in the store.
2 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey Olivia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tolis is really friendly, patient and helpful
The staff here named Tolis is really friendly and helpful, he patiently explained the process of changing my contracts while keeping my number and also filled out all the forms for me.
2 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Oxford
Hey Kalaniwa,
Thanks for the lovely review and fantastic support for Tolis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.