Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
A empresa respondeu
Localização
Trocar localização14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... Ver mais
A empresa respondeu
Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Ver mais
A empresa respondeu
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Penzance
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Reino Unido
4,9
Excelente
169 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience in the store with…
Great experience in the store with Hollie and Matt
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Thanks for your five star review, Richard! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpful advice from Holly and…
Really helpful advice from Holly and saved me money
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hello, Sharon,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matt the store manager is brilliant
Matt the store manager is brilliant. He really went the extra mile too help me get my fibre broadband sorted.
21 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hi Josefine,
Thanks for your review for Matt. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Let me know please
Can someone let me know if Matt is working Saturday 8th feb please
2 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hi Lee. As we don't have access to your account or details via this review based platform, we're unable to answer your question. If you're referring to a store advisor, we would advise popping in and asking a member of the team https://vodafone.uk/storeuk. If you're referring to an advisor over the phone, on Live Chat or social media, we won't have access to this information.
Vodafone Social Media Team
Dan was so helpful and explained…
Dan was so helpful and explained everything I asked about .
24 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
HI Tina,
Thanks for the great feedback for Dan, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was very knowledgeable and helpful
Dan was very knowledgeable and helpful. Has represented Vodafone admirably. Would definitely recommend. Thank you.
22 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hi Anita. Thank you for your review for Dan. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dealt with Matt helping set up my new…
Dealt with Matt helping set up my new phone. Can't thank him enough for sorting my phone out. My lifeline is back
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hi Andrew,
It's great to see you had such a positive experience with Matt. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matt was fantastic saving me some money…
Matt was fantastic saving me some money and got a new phone. Can't thank him enough for helping me
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hi Hilary,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Matt saved me money and got me a better…
Matt saved me money and got me a better deal ! Fantastic
30 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, they seem to go the extra mile to get the best value when upgrading contracts. I dealt with Matt Chapman in the Penzance branch who was extremely helpful and professional on two different occasions. Would highly recommended.
29 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hey Guy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dealt with Matt J the manager
Dealt with Matt J the manager. Saving me money and great customer service
12 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hi Jane,
Thanks for your 5-star review for Matt. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Came In With a general query
Came In With a general query, left happy. Can't thank the penzance store enough
31 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Thanks Jowan, it 's good to see out in-store team were so helpful.
Thanks, he Vodafone Social Media Team
Came in after a new upgrade as my…
Came in after a new upgrade as my iPhone was too chunky. Saw Matt Jones who advised on a pixel 8! Can't wait to try
26 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hey Margaret, Thanks for reaching out about the awesome service you received from Matt. Hope you love your new phone. All the best, The Vodafone Social Media Team
Came in as phone had broken
Came in as phone had broken, new phone sorted quickly by Matt J the manager. Excellent service
21 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hello, Raymond,
Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
All 3 members of staff were great
All 3 members of staff were great. All 3 of them worked on the upgrades for our phones and were amazing throughout. Sorting phones can be stressful. These guys made it a breeze! Thank you
5 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hi there,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with our staff members.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
One of the mats was amazing great…
One of the mats was amazing great service
5 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hi Ashley,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Matt was extremely helpful and provided…
Matt was extremely helpful and provided clear and accurate advice. Highly recommend
1 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hi Roger,
Thank you for your review and feedback for Matt.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful and knowledgeable
Helpful and knowledgeable, great all round, both Matt’s were great
26 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hey Daniel,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Sophie did an amazing job with us today…
Sophie did an amazing job with us today very helpful 10/10
18 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hi Blossom,
Thank you for taking the time to review and sharing this feedback for Sophie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really impressed by Matt in the…
Really impressed by Matt in the Penzance store. A few months ago he gave me info and today I returned to swop over my provider. Professional and friendly service not like a robot!
14 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Penzance
Hi Angela,
We appreciate your feedback and kind words about Matt. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.