Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time. They had so much patience and provided me with great customer service.
A empresa respondeu
6 Taff Street, CF37 4UL Pontypridd, GB
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Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time. They had so much patience and provided me with great customer service.
A empresa respondeu
Claire was very efficient..it was not the first time that she had dealt with me . She made a painful experience pleasurable..
A empresa respondeu
Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... Ver mais
A empresa respondeu
Graham is amazing, fantastic service, explained everything, saved me loads with broadband, mobile phone upgrade, extra sim deals for family. Moved from ID mobile as couldnt speak to a person, and I wa... Ver mais
A empresa respondeu
Escrito pela empresa
6 Taff Street, CF37 4UL, Pontypridd, Reino Unido
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Claire was very efficient..it was not the first time that she had dealt with me .
She made a painful experience pleasurable..

Resposta da Vodafone UK - Pontypridd
Very good customers service , very lovely staff ,

Resposta da Vodafone UK - Pontypridd
Really helpful in comparing different plans and phones.

Resposta da Vodafone UK - Pontypridd
Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time.
They had so much patience and provided me with great customer service.

Resposta da Vodafone UK - Pontypridd
Clare was amazing, been going to the pontyridd shop for my upgrades for over 4 years and always with the service and price.

Resposta da Vodafone UK - Pontypridd
Graham was fantastic and really helpful, sorted everything on my uncles phone and got a good deal will definitely recommend going in to the ponty store x

Resposta da Vodafone UK - Pontypridd
Sophie was great really helpful and kind gave me a new deal with a new iPhone 17

Resposta da Vodafone UK - Pontypridd
We had a great experience with Graham who was very knowledgeable and helpful in helping us set up a business account.
Would highly recommend

Resposta da Vodafone UK - Pontypridd
Clare was really helpful and sorted out my phone which was broken and set up mine and my husbands new contracta with no fuss! Even helped us claim our free gift with our phones. Highly recommend the store

Resposta da Vodafone UK - Pontypridd
Great fast service. Identified my needs quickly and provided a great deal. Was served by Sophie was polite, professional and informative.

Resposta da Vodafone UK - Pontypridd
Graham was absolutely amazing ,he helpedget a much better deal with vodafone than talk talk so i was really satisisied with his performance today and would gladly recommend vodafone to all my friends and family.

Resposta da Vodafone UK - Pontypridd
Quick service and very helpful , Clare and graham,

Resposta da Vodafone UK - Pontypridd
Clare & James was amazing. Very. Helpful. Customer service was excellent 👌

Resposta da Vodafone UK - Pontypridd
Excellent customer service in the Pontypridd branch 👏

Resposta da Vodafone UK - Pontypridd
Met Graham today in the Pontypridd store, very helpful with complex phone problem and eased through sorting out my contract back to vodaphone.
Great service, thank you.

Resposta da Vodafone UK - Pontypridd
Friendly very clear, sorted out billing issue for me. Explained everything very clear. Couldn't help enough thank you graham

Resposta da Vodafone UK - Pontypridd

Resposta da Vodafone UK - Pontypridd
James was very friendly and helpful! Sorted everything out and made us laugh

Resposta da Vodafone UK - Pontypridd
Most helpful person I have ever met thank you Graham

Resposta da Vodafone UK - Pontypridd
Graham was very friendly,I am very happy with his customer service and I am really happy with the deal Graham give me

Resposta da Vodafone UK - Pontypridd
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