Vodafone UK - Reading The Oracle Centre Avaliações 

342
O TrustScore é 5 de um total de 5

4,8

U12 Oracle Centre, RG1 2AH Reading, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... Ver mais

A empresa respondeu


Detalhes da empresa


Informações de contato

  • U12 Oracle Centre, RG1 2AH, Reading, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

342 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(342)

40.694 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Was served by Sales Advisor Dennis

Was served by Sales Advisor Dennis, fantastic and very efficient. Put the order right that the call centre team had processed wrongly. Would definitely recommend popping into the Reading Oracle Vodafone store and he’s your man 👊🏼

20 de setembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very good service hussein helped me out…

Very good service Hussein helped me out really well with his deals. He was very professional and knowledgeable.
Thank you Hissein for your kindly service!

15 de setembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Avaliado com 2 de um total de 5 estrelas

Blatantly lie about phones

I went in last weekend to look at upgrade to my s22 to the s25. They told me how the camera was so much better , processor speed was alot faster hard ware was all new. Got home and found out all the lies . Tech people online say not much difference and hold onto your s22 for another 2 to 3 years . Check it out yourself.

23 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hello there,

I'm really sorry to hear our customer service didn't meet your expectations when you contacted us for upgrade. We strive to be helpful, and this isn't the experience we want for you.

If you still need help or would like to discuss this further, please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.

You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Amazing experience at Vodafone reading

Amazing experience at Vodafone reading. Raja was efficient and helpful in getting me to upgrade to my next plan.

26 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Leonita,

Thanks for the lovely review and fantastic support for Raja.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Lesain was extremely helpful and went…

Lesain was extremely helpful and went above and beyond with his customer service skills.
Thank you so much for all your help!!

21 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Natalie,

Thanks for the lovely review and fantastic support for Lesain.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great service and saved me money.

Great service and saved me money.
I went in about my phone, Adam sorted it and reduced costs. He then sorted my broadband at a lower cost. Brilliant thanks.

19 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Carl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 1 de um total de 5 estrelas

They take your money but …

They take your money but you can not contact them or get help when the phone has a fault - not impressed but eventually given a TCL-3167155 reference number by the maker.
Just hope they will send me a new one within a week or two - frustration.
Such a pity as Adam (5*) listened to me and sold me just what I wanted - excellent helpful service from him.
-------------
Their reply is the standard AI text they use for all reviews - I tried facebook and it was a joke

14 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hi Chris,

We appreciate your feedback and are sorry to hear that you're having trouble reaching us and experiencing a phone fault. We're are however happy to hear that our team provided good service.

Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone so we're able to investigate this further.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very helpful

12 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Lee,

Thanks for the lovely review and fantastic support for team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Luca was so helpful having struggled at…

Luca was so helpful having struggled at home to setup eSIM for ages. He got the phone up and running in minutes. Thank you

25 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Oliver was friendly and helpful and…

Oliver was friendly and helpful and very pleasant

23 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Karen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Nazim is very helpful. We had a good experience.

Nazim is very good at helping.

14 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Naz was very helpful

14 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Gaz



Thanks for the lovely review and fantastic support for Naz



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

The team member I consulted with was a…

The team member I consulted with was a very helpful and generous. I have had a great experience and bought two phones with different plans within just few months. Hussein really helped me with everything and made it so easy. Thanks!

14 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Christiana,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Naz was really helpful and managed to…

Naz was really helpful and managed to get everything I needed for me thanks!!

10 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Sophie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Wonderful service all great thanks Adam

9 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Susan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Customer service was great

Customer service was great. Nazim and Abdi was very nice and helpful

5 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Jasmine,

This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Nazim made our experience very good

29 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Beverley,

Thanks for the lovely review and fantastic support for Nazim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great customer service!

29 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Hannah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Nazim was really helpful and explained…

Nazim was really helpful and explained everything really well

27 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Reading The Oracle Centre

Resposta da Vodafone UK - Reading The Oracle Centre

Hey Jade, ​

Thanks for the lovely review and fantastic support for Nazim. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

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Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

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A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

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