Visited the romford store and was served by Gary. He was patient and full of knowledge. He really narrowed it down into exactly what I needed in a phone. He also went above and beyond, helped me with... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... Ver mais
A empresa respondeu
Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and g... Ver mais
A empresa respondeu
Nagma is extremely helpful and personable. She helped me with my son’s sim originally and has helped with the upgrade of our phone plans x 3. Very happy with her and smooth process and help. Nagma... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Romford
Escrito pela empresa
Informações de contato
Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, Reino Unido
4,9
Excelente
274 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Served by Tam :)
I really experienced a good customer support by Tam
13 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hey Ravali,
Thanks for the feedback and support for Tam!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Served by Teri
Served by Teri, helped me with my upgrade. Lovely and very helpful. Thank you
10 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hi Mihai,
Thank you for your review and feedback for Teri.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic service from Teri
Fantastic service from Teri, thank you
6 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hey Paul,
Thanks for letting us know Teri provided great customer service, and thanks again for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Terri was amazing
Terri was amazing. Very informative and helped me sort out my contract. 10/10
30 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thank you Teri
Came into store to get iPad for son for chrstmas. Teri was very helpful and explained everything so I understood.
Very nice and friendly service.
Also got new sim contract as I was paying more with three.
I will defiantly be back to Vodafone Romford
23 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great customer service
Today I met Lucy . She was really kind and she gave me all the important details to choose the best option for me. She answered all my question kindly .
21 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hey Larisa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
It was a swift and fantastic customer service I got from the front office staff I met Gary. A pleasant person who acted professionally taking me through all the ongoing Vodafone products and their value exchange. No regret visiting Vodafone Romford office today.
18 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hey Rufus,
Thank you for taking the time to review, and share your feedback. We appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Teri helped me with my upgrade
Teri helped me with my upgrade. She was very friendly and professional. Explained everything in detail and left understanding everything i was signing for.
Thank you for the great service as i always have good interactions with the advisors there and will be back.
16 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hey Albert,
Thanks for the lovely review and fantastic support for Teri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lucky is lovely
Lucky is lovely
Understand her roll
She really puts smiles to people.
I would love to meet her again.
Thank you so much
Lucky.
Mrs Theopilia Plummer
5 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hi there,
This is lovely feedback for Lucky. Thanks for your kind words.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I was today to upgrade my account with…
I was today to upgrade my account with a samsung s23 ultra.. very nice lady...she spoke with me very nicely. Good job for today... 5 stars..✌🏻✌🏻✌🏻✌🏻✌🏻
26 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hi Valentin,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Tam and Gary were both amazing
Tam and Gary were both amazing. I came into the Romford store very frustrated with my phone and they were able to sort it out with a big smile.
They are very knowledgeable and explained what I need to do if it’s not working..
Thanks guys 5star treatment
26 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hi Vanetta,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Teri was great and very quick service!
26 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hi Vasile,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Teri helped me with my upgrade
Teri helped me with my upgrade, great service very helpful and patient.
Thank you
20 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Verry great service from Teri
Verry great service from Teri, she gave me very good advice with my plan.
19 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hi. Thank you for your review for Teri. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lucy was a legend
Lucy was a legend! She was really cheerful and helped me with everything I needed. Turns out we even have a few things in common, too, haha!
3 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hey Mel,
Thanks for the lovely review and fantastic support for Lucy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tam was brilliant really helpful and…
Tam was brilliant really helpful and made me smile very helpful amazing outcome many thanks
2 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hey Reece,
Thanks for the lovely review and fantastic support for Tam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Teri helped me with my upgrades and…
Teri helped me with my upgrades and transferring all of my data to my new phone. Very friendly and helpful thank you
28 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hi Nikolajus,
Thank you for taking the time to review, and share your feedback for Teri.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Ferit was really good
Ferit was really good , he provided me an amazing customer services and he was friendly too.
24 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hi Ola,
This is lovely feedback for Ferit. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thank you 😊
I went into the shop to decide on a new phone and a monthly plan.
Teri, the adviser that offered to help was very patient and knowledgeable. After a long chat, I agreed to continue my contract with Vodafone and I also selected an amazing new phone. Also lovely input and amazing energy and positivity from her colleague Ferit.
Overall a smooth, great experience, highly recommend this tiny shop.
Thank you!
22 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hi Ioana,
This is a great review for Teri. I’m glad to hear you found the best option for you when visiting the store. Thanks for sharing your experience.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing service from Lucy
Amazing service from Lucy. Such a friendly lady and helped me thoroughly. Thank you so much!!
20 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Romford
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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