Darren helped us exactly how we needed and wanted, got us a good deal for broadband as well as a nice surprise of a new phone for my partner, within reasonable data and price. Explained everything cle... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 34, Parkgate Shopping Centre, S60 1TG Rotherham, GB
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Veja o que dizem as avaliações
Popped into Parkgate Rotherham today to order a new phone. We previously had issues at another store, but Darren sorted everything out and went above and beyond to help us. Very pleasant experience an... Ver mais
A empresa respondeu
I was directed into store by a call centre agent due to a few issues setting up my account online for two new iPhones. When coming into store the staff were very friendly and helpful and Josie started... Ver mais
A empresa respondeu
James has made my experience very comfortable in store at Vodafone Parkgate as he helped move my data from one device to another. Helped me save money on my sim plan too
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Rotherham Parkgate
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit 34, Parkgate Shopping Centre, S60 1TG, Rotherham, Reino Unido
4,9
Excelente
282 avaliações
Pede aos clientes que avaliem
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James was fantastic really informative…
James was fantastic really informative and explained everything step by step
4 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Quick clear and easy! Darren was very helpful. Thank you!
5 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hi Natalie,
We really appreciate your wonderful review and the amazing support for Darren.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Come in with few issues the chap in…
Come in with few issues the chap in there was very friendly and resolved my issues, I also upgraded my phone and he also transferred everything for me all set up. Thanks Fiz
2 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hey Bernadette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous customer Service!!!
Came into store today 2/4/25 I wanted a brand new contract as I was due an upgrade. Darren served me, he was absolutely brilliant. So so helpful and explained everything in detail and in a way that was easy to understand, I saved some money due to phone trade in and Instore promotion.
I have been looking at phone deals online and had a telephone call (not with Vodafone). But having face to face customer service is much more enjoyable and was so easy. I am new to vodaphone and the customer service had been AMAZING so far! Thank you Darren and vodaphone, Rotherham, parkgate.
2 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hey Rebecca,
Thanks for the lovely review and fantastic support for Darren.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone miselling
Sold me a package for broadband and landline as a existing customer at a fixed price but did not honour. Can’t make calls out on the landline as bundle has ended. Called to discuss and they said would reinstate. Still no landline so have not done as they said! BT here I come.
27 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hey Edith,
We sincerely apologize for the problems you're facing with landline. This is not the experience we would want you to have with us, and we regret any frustration it has caused. We would want to ensure this does not happen in the future.
Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm
If you have further queries and did not receive the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Josie finished our setup and was so…
Josie finished our setup and was so quick and easy
24 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
HI Val,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Josie set our phones up and was very…
Josie set our phones up and was very helpful
24 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hi Stuart,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fiz was super helpful
Fiz was super helpful. Didn’t push me to get anything. Gave me a great deal. Was a real pleasure to deal with! I would highly recommend him. Super nice person!
9 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hello Charlotte,
It's always our aim to provide a helpful service, so it's great to hear that Fiz delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Darren was patient and understanding
Darren was patient and understanding. He took endless trouble to make our purchase simpler.
Brian Morgan
7 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hi Brian,
Thank you for your review for Darren. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent service from James
Excellent service from James, he managed to recover my old data from a lost phone and bring it to my new one. Very happy!
5 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
HI Roy,
Your feedback for James is really appreciated, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Upgraded my phone
Upgraded my phone, Darren was very helpful & explained everything.
5 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hi George,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service from Darren today at…
Excellent service from Darren today at Parkgate Rotherham. Friendly, professional and efficient, would highly recommend! Thank you.
23 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Josie did my transfer on my old phone…
Josie did my transfer on my old phone she was brilliant and did the transfer very fast.
23 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Darren was very helpful with my data…
Darren was very helpful with my data situation and I am very grateful for his help. Thanks again Darren.
22 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
James was very helpful setting up my…
James was very helpful setting up my new phone and gave me a great deal!
20 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hi Stewart,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was very helpful and sorted my new…
Was very helpful and sorted my new phone out for me very good service. Also transferred everything over all set thanks Fiz.
15 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Nichola was friendly helpful and…
Nichola was friendly helpful and excellent service set me up with exactly what i wanted very happy with the service would highly recommend 5/5 very patient.
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hello,
It's great to hear about the positive experience which you received in store from Nichola, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nichola found to be very efficient very…
Nichola found to be very efficient very helpful could not have done more for me very grateful thank you.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hello, Maogden,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Upgrade visit
Visited today to do an upgrade. Darren was amazing very informative and answered all of my questions and made my experiance of doing an upgrade a breeze. Thank you again Darren such a credit to the company.
25 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hi Kerry,
Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Josie was great and the service will…
Josie was great and the service will great
19 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Rotherham Parkgate
Hi Mark,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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