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Vodafone UK - Slough Avaliações 

191
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O TrustScore é 5 de um total de 5

4,9

Operadora de rede móvel
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139 High Street, SL1 1DN Slough, GB

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ali done great he’s been very helpful would recommend highly he explained how a power bank works excellently

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Im happy to say that my experience at Vodafone Store today went exceptionally well. I was greeted with warmth by (Aniya) who provide me in-depth knowledge on global roaming and phone contracts. Least... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I went in to get a small value purchase, a £10 pay as you go SIM. However this was quite complicated as I wanted it to work in Turkey and Switzerland. Martyna could not have been more helpful. She car... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Safaa was a fantastic sales person. She was listening very carefully to what I wanted, took me through many different deals, and even though I was not 100% sure I wanted to upgrade and get a new contr... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operadora de rede móvel
  2. Loja de Celulares
  3. Provedor de internet
  4. Serviço de telefone e internet
  5. Empresa de telecomunicação

Sobre Vodafone UK - Slough

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contato

  • 139 High Street, SL1 1DN, Slough, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

191 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(191)

42.916 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

Great service

All was achieved. Everything has sorted with the knowledge of aneeza.

19 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Dawn,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Natália was very helpful and kind…

Natália was very helpful and kind sorting all my questions and problems despite my inability. 5 stars client service

16 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

We're happy to hear that our team provided such excellent support. We appreciate your positive feedback.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Natalia was most helpful efficient and…

Natalia was most helpful efficient and a credit to Vodafone, made it really easy to renew contract

14 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Annette,

Thanks for the lovely review and fantastic support for Natalia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Experienced very friendly and polite

Experienced very friendly and polite
Went over and beyond to help. Very happy with the service.

13 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Elda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Martyna was amazing today helping with…

Martyna was amazing today helping with my upgrade .
Very professional and helpful .
Many thanks .

8 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Rebecca,

Thanks for the lovely review and fantastic support for Martyna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great customer service from martyna

8 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Shelley,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great staff

Natalia was very friendly and professional. Took her time to assist me and explained things properly, did not rushed me.
Gave me solution for my concerns. Happy with the service.

7 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Sheerah,

Thanks for the lovely review and fantastic support for Natalia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very helpful and professional

Very helpful and professional

5 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Atif,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Pleasant and cheerful

Natalia is very accomodating, helped to find me a good deal. She explained the details of the contract well. Very pleasant as well

5 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hi there,

We appreciate your wonderful review and your wonderful support for Natalia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Natalia went above and beyond

Natalia went above and beyond
Outstanding service

3 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Hareiett,

Thanks for the lovely review and fantastic support for Natalia. It's always great to hear such positive remarks.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great customer service and very helpfull

Great customer service and very helpfull

30 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Martyna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

daniaal was polite and helpful and very…

daniaal was polite and helpful and very patient

25 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Luke,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I had Excellent Service,

I had Excellent Service,
Very Nice friendly Staff,
Very very Impressed,

Thank you Aneeza

17 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Shabina,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I came in to Vodafone to transfer my…

I came in to Vodafone to transfer my data to a new phone the lady Safaa was outstanding
I struggle with memory problems and she treated me with so much respect
She is a credit to Vodaphone

2 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Bernadette,

Thanks for the lovely review and fantastic support for Safaa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 1 de um total de 5 estrelas

I have been experiencing very very poor…

I have been experiencing very very poor signal/reception using for phone calls to both incoming and outgoing voice keeps breaking and the signals bars change to one point more frequently in my area Slough Berkshire

When spoke to customer service they asked me to pay off my whole contract amount to exit from Vodafone very frustrating and called couple times standing outside of my house to the network team but the calls keeping disconnected after the wait of 35 minutes initially some lift the call take all details to verify me and when they transferred the call to technical team after wait of half an hour the calls get disconnected with no response very frustrating.

Called customer care and been waiting for over an hour to connect. Still hopeless to get the support from Vodafone every attempt to call for disconnection needs waiting for over an hour but when we call for new connection the calls keeping disconnected gets connected in 5 minutes

5 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hi Bharath.

We're sorry to hear about the poor signal and call issues you're experiencing in Slough.

Please contact our team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl so we can investigate further.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very Professional

Very helpful, polite and super professional. Worked past her shift to help us and didn’t complain at all.
Very pleased to have been served by her.

4 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Abubakar,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Had an awesome experience

Had an awesome experience. The retail advisor Safaa was so nice and such a help. I’ve never seen such a professional and helpful staff anywhere before. Once again Kudos to Safaa and Vodafone for this amazing experience. Would Highly recommend this store to my friends and family.

4 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Joshua,

Thanks for the lovely review and fantastic support for Safaa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience at the…

I had a fantastic experience at the Vodafone branch on Slough High Street, thanks to Sales Advisor Daniaal. His customer service was exceptional—friendly, professional, and incredibly helpful. He went above and beyond to find me the best deals tailored to my needs. Highly recommend asking for Daniaal if you visit!"

23 de maio de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hey Rabia,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 1 de um total de 5 estrelas

I’ve had a terrible experience with…Vodafone.

I’ve had a terrible experience with Vodafone. I called on 29 April to relocate my broadband service to my new flat. The agent told me it would be set up by 6 May, which felt like a long wait, but I accepted it. As the date approached, I was notified that the installation had been rescheduled to 9 May. I took a day off work to accommodate this.

On 9 May, the technician arrived but was unable to complete the job due to missing tools, and I was told it would be rescheduled again to 13 May. I reluctantly agreed, as I urgently need the internet.

On 13 May, I took another day off and waited the whole day for the technician. I then received a notification saying I had been "missed" — despite being home all day and available. I tried to call, but there was no contact number provided, and I received no prior communication to confirm the technician’s arrival.

This is extremely frustrating and unprofessional. After all these delays and poor service, I’ve decided to cancel my Vodafone account and will be switching to a more reliable provider.

I would not recommend Vodafone to anyone based on my experience.

13 de maio de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Slough

Resposta da Vodafone UK - Slough

Hi there, Joy.
I’m truly sorry to hear about your frustrating experience with your broadband relocation. I understand how important a reliable internet connection is, and the repeated delays and lack of communication must have been incredibly disappointing.

We never want our customers to feel let down, and I completely understand why this situation has been upsetting for you. While I regret that we weren’t able to meet your expectations, if there’s anything at all you still need help with, please don’t hesitate to reach out to my team via Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team

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