Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Ver mais
A empresa respondeu
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Ver mais
A empresa respondeu
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Ver mais
A empresa respondeu
Very good service and very helpful. Was with mo and he helped me with my phone contract and sort a contract out for my iPad. Would highly recommend coming to the Solihull store
A empresa respondeu
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... Ver mais
A empresa respondeu
Escrito pela empresa
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Reino Unido
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The customer service received today from Zeyneb was fantastic. She went above and beyond what we expected. Brilliant asset to your team.

Resposta da Vodafone UK - Solihull Crescent Arcade
Jayden was amazing, and provided great customer service for me.

Resposta da Vodafone UK - Solihull Crescent Arcade
To Vodafone UK Management
I’d like to pass on my thanks and appreciation to Raihan at your Solihull store. He provided fantastic service and resolved my issues quickly and professionally. His friendly manner and clear explanations made the whole experience stress‑free. I visited Solihull Shop because my phone sim was locked in error and had no way of unlocking it and I could not do any correspondence on the mobile for a couple of days I was stressed out not knowing what to do. There were other minor issues to sort. My mind was immediately put at rest, when I explained to Raihan the issues concerned. I was that impressed with his service, expertise and his friendly mannerism, I was only to happy to extended my Vodafone contract for another two years. I left the Solihull Vodafone Shop a very, very satisfied customer. Thank you Raihan.
Please make sure this positive feedback reaches him — he’s a credit to your team.
Kind regards, Peter Kenny

Resposta da Vodafone UK - Solihull Crescent Arcade

Resposta da Vodafone UK - Solihull Crescent Arcade
Jay , the sales assistant was very helpful, sorted my bill

Resposta da Vodafone UK - Solihull Crescent Arcade
Zee was great at explaining all the information for buying a new phone and new contract. She was very patient and helpful.

Resposta da Vodafone UK - Solihull Crescent Arcade
Excellent service by jay in store brilliant sales advisor would recommend seeing him for best deals

Resposta da Vodafone UK - Solihull Crescent Arcade

Resposta da Vodafone UK - Solihull Crescent Arcade
Waasi was a great help with sorting us out with a new data plan! He was very friendly and supportive. Would highly recommend Vodafone as a provider.

Resposta da Vodafone UK - Solihull Crescent Arcade
Excellent duty of care to me as the customer

Resposta da Vodafone UK - Solihull Crescent Arcade
Jay was amazing helping us to upgrade all our vodafone service. He's very knowledgeable about all the devices and airtime plans we could get from vodafone. Very polite and professional throughout. Overall excellent service and we will definitely return.

Resposta da Vodafone UK - Solihull Crescent Arcade
Zee provided me with the best service ever, helped with all the enquiries I had and overall the experience was fast and really good and they were really polite and friendly. 5/5

Resposta da Vodafone UK - Solihull Crescent Arcade
Great experience at Vodafone thanks to Zee! She was really helpful, patient, and sorted my issue quickly. Made everything super easy — really appreciate the great service 😊

Resposta da Vodafone UK - Solihull Crescent Arcade
Really happy with service, Zee helped me with exactly what I needed!

Resposta da Vodafone UK - Solihull Crescent Arcade
Waasi made our visit impeccable! Best service I’ve ever had

Resposta da Vodafone UK - Solihull Crescent Arcade

Resposta da Vodafone UK - Solihull Crescent Arcade
Raihan is amazing!! Helped me sort out all of my phones and spoke about upgrades etc!! Dreamy process thank you

Resposta da Vodafone UK - Solihull Crescent Arcade
Raihan was very helpful. Listened to me and had plenty patience excellent service. .

Resposta da Vodafone UK - Solihull Crescent Arcade
Waasi was very helpful and polite.
Excellent service provided.

Resposta da Vodafone UK - Solihull Crescent Arcade
Amazing experience. Helped by Wassi he was very friendly and made sure I got a good deal

Resposta da Vodafone UK - Solihull Crescent Arcade
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