Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Ver mais
A empresa respondeu
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Ver mais
A empresa respondeu
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Ver mais
A empresa respondeu
Sam at VodafoneThree gave excellent service. She was helpful, kind and professional throughout. She resolved my issue very quickly with no fuss. I felt listened to at every stage. Credit to Sam and to... Ver mais
A empresa respondeu
Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.
A empresa respondeu
Escrito pela empresa
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Reino Unido
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Very patient and clear service by Jay. I'm not good with phone technologies. He gave me best possible deal on upgrade. Andexpained the breakdown very clearly. Very personable service

Resposta da Vodafone UK - Solihull Crescent Arcade
Waasi
Great service prompt and fixed .
Friendly no problem attitude, Waasi a credit to Vodafone.

Resposta da Vodafone UK - Solihull Crescent Arcade
William help get me a better deal from PAYG to a contract and saving me money

Resposta da Vodafone UK - Solihull Crescent Arcade
Super helpful. Made buying a new phone pain free. Brilliant friendly advice. Waasi was excellent. Made the whole experience easy and felt comfortable and confident I got a great deal.

Resposta da Vodafone UK - Solihull Crescent Arcade

Resposta da Vodafone UK - Solihull Crescent Arcade
Vodafone Solihull were super helpful! Explained everything in great detail and gave me the best price for what I wanted! So much more helpful than speaking to someone on the phone or a robot! Big thank you to Waasi and Mo for being patient, kind and sorting all my queries!

Resposta da Vodafone UK - Solihull Crescent Arcade
Incredible customer service.
Clear and concise, extremely helpful and stress free. I could not reccomend Waasi highly enough

Resposta da Vodafone UK - Solihull Crescent Arcade
Jayden provided good service and was very helpful 10/10.
He was very polite,and respectful, and made every effort to resolve my concern with a very caring attitude. Excellent customer service. Thank you Jayden , please continue to maintain that very high standard in your work.

Resposta da Vodafone UK - Solihull Crescent Arcade
Raihan at Vodafone delivered an absolutely outstanding experience from start to finish. Professional, knowledgeable, and genuinely attentive, he went above and beyond to ensure everything was handled smoothly and efficiently. Nothing was too much trouble, and he took the time to explain everything clearly, making the whole process stress-free and straightforward.
What really stood out was Raihan’s patience and commitment to excellent customer service. He listened carefully, understood exactly what was needed, and provided the best possible solution without any pressure. His friendly approach and attention to detail made a huge difference.
It’s rare to come across someone so dedicated and reliable—Raihan is a true credit to Vodafone. Exceptional service in every way. Highly recommended.

Resposta da Vodafone UK - Solihull Crescent Arcade
Wassi- Very helpful and friendly

Resposta da Vodafone UK - Solihull Crescent Arcade
Waasi was very helpful and found us the best deal.

Resposta da Vodafone UK - Solihull Crescent Arcade
Lovely experience , easy and very informative! Waasi was great :)

Resposta da Vodafone UK - Solihull Crescent Arcade
I was served by Zee who explained the whole process thorough and clear. Great service.

Resposta da Vodafone UK - Solihull Crescent Arcade
I met waasi at Solihull and he was very pleasant, polite ans very helpful. He gave me plenty of time to discuss my issue and he listened to me very patiently and sorted all my issues. I hope Vodafone employees more people like this guy and that's the truth

Resposta da Vodafone UK - Solihull Crescent Arcade
Waasi was Quick, efficient and offered a good service and a great deal

Resposta da Vodafone UK - Solihull Crescent Arcade
ZEE helped me purchase my new phone, thanks!

Resposta da Vodafone UK - Solihull Crescent Arcade
I spoke to Zee today who found us a really good deal. She was really helpful and kind ❤️

Resposta da Vodafone UK - Solihull Crescent Arcade
We spoke to Zee today. She was really helpful and understanding. Found us the best deal

Resposta da Vodafone UK - Solihull Crescent Arcade
Great service from William who upgrade my SIM card at a great price

Resposta da Vodafone UK - Solihull Crescent Arcade
Waasi was extremely helpful in the Solihull store. Excellent service!

Resposta da Vodafone UK - Solihull Crescent Arcade
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