Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... Ver mais
A empresa respondeu
Localização
Trocar localização60 Chapel Street, PR8 1BZ Southport, GB
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Veja o que dizem as avaliações
Adele was very helpful and helped me with getting my new sim, she was very friendly and got me the best deal possible.
A empresa respondeu
Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... Ver mais
A empresa respondeu
I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Southport
Escrito pela empresa
Informações de contato
60 Chapel Street, PR8 1BZ, Southport, Reino Unido
4,9
Excelente
298 avaliações
Pede aos clientes que avaliem
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ExcelIent Service
I was very impressed with how both the Manager and Kathy helped me, (having being nearly 80 and bit of
'techno-dinosaur) Advising me on the best new contract, but also giving me some tech advice on how to get the best from my phone. They were patient and kind.
13 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adele was very helpful
Adele was very helpful, she always looks after me when I visit Southport store
11 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Michelle,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
The friendliness of the staff- Paul…
The friendliness of the staff- Paul today - and the understanding of my fear of technology.
Paul was kind and patient
He did not make me feel inadequate, as some people do because of my fear & ineptitude around technology.
I have used the Southport Vodafone store for over 15 years and have always been delighted by the willingness, friendliness and knowledge of all the staff with whom I have dealt.
Many companies try to get me to chance to their provider services but because of the staff in the Southoort store, I remain loyal to Vodafone.
Thank you, Paul and staff.
7 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Smith,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The lovely sales adviser Kathy was…
The lovely sales adviser Kathy was brilliant, helpful and a good listner. Very good customer service. Also so seems very happy in her job.
21 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Tina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service today
Great service from Caleb at Southport branch today. Went in for advice about settings and travelling abroad … everything explained very clearly … and Caleb helped me make some savings too!
18 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caleb was incredibly good and helpful
18 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Karen,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was so helpful on our visit today…
Paul was so helpful on our visit today he gets ten out of ten excellent for service wonderfully done 😀😀
17 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Laurence,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The knowledge and understanding of the…
The knowledge and understanding of the assistance I received
10 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Jim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
COMPLETELY UNACCEPTABLE
I changed over to Vodafone for its Global Network from 3. This was on 1st April, I still have no network. I have been in store, on the phone and been asked to wait 48 hours, technical issues, portin issues, staff are working on it. Today I have been told I still have to wait again until next Tuesday. THIS IS COMPLETELY UNACCEPTABLE. It is affecting my work, I have no network and no number. The staff have been nice but are all repeating themselves. It does not take 10 days to transfer a number from 3 to Vodafone…..I need it dealt with, waiting another week is just disgraceful!
10 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Alison,
I’m really sorry to hear that you’ve been without a network since joining us on the 1st of April. I completely understand how frustrating and disruptive this is, especially when it’s affecting your work and you’re unable to use your number.
Our teams are correct that delays can sometimes happen during a number transfer, particularly if there are technical or porting‑related issues between networks. However, I fully appreciate that this shouldn’t be an ongoing problem for this long, and waiting several days without a working service is far from the experience we want for you.
If things aren’t resolved by the timescales already provided, or if your service does not come online as expected, please reach out to our Mobile Support team on 0333 304 0191, or you can speak to them via Live Chat here: vodafone.uk/2LCJiTm. They’ll be able to review the port, check for any stuck requests, and escalate it urgently if needed.
If you’d like this to be raised as an official complaint, and you’ve already spoken to the Technical and Porting Teams without receiving a resolution, please come chat to my team on Facebook at vodafone.uk/2Fpnah2. We’ll be happy to take this further and make sure it’s properly looked into.
Thanks,
Vodafone Social Media Team
The care and attention to my.problem…
The care and attention to my.problem today was absolutely superb.
Paul the Southpirt store was fantastic.
Can not praise the entire staff enough.
Anne Taylor
29 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Anne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Paul the manager shown exceptional…
Paul the manager shown exceptional customer service. He not only did ge do what i asked but checked my broadband price as well. Which was over and above. Would definitely recommend this shop.
19 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cathy was great
Cathy was great. Very helpful and did everything to help us get the best deal
17 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Mike,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
What a Fantastic experience we had at…
What a Fantastic experience we had at Southport Vodafone Kathy was brilliant and gave us very good customer service she was very knowledgeable and helpful about the products Thsnk you
9 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Bev,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service by Beth
I dealt with a lovely young lady Beth was on her name badge but her name was Bethany she was very polite and friendly she was extremely helpful with any questions I had also in terms of what I was looking for she is a credit to your team
1 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Joshua,
Thanks for the lovely review and fantastic support for Bethany.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Top service from everyone in the…
Top service from everyone in the Southport store! Thanks again
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Thomas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paul was exceptional and really helpful…
Paul was exceptional and really helpful when looking for my new sim upgrade
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey there,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caleb was extremely pleasant to talk to…
Caleb was extremely pleasant to talk to and an incredibly considerate advisor - listened to all my needs and came up with the perfect package. Excellent customer care.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hi Sheila,
Thank you so much for your wonderful review and the amazing support you’ve shown for Caleb —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very friendly welcome
Very friendly welcome . Brilliant service from Kathy who explained everything in great detail and had endless patience when explaining the process to us . She made what can be a total nightmare a totally painless experience. Thank you !
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Kathy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Caleb Evans was brilliant and so patient
8 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Julianne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from Caleb at…
Brilliant service from Caleb at Southport organised best deal possible for my phone and broadband
So impressed we are moving other family members over to Vodafone
Thanks and well done
Frank
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Southport
Hey Francis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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