I received a fantastic help from Aaron, he was very attentive and understanding when helping me choose from the options I had for upgrading and how I could save on my bill putting things together!! Th... Ver mais
A empresa respondeu
Localização
Trocar localização114 Market Street, KY16 9PB St Andrews, GB
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Veja o que dizem as avaliações
A warm welcome at the door and Aaron fixed my annoying pop up nuisance within a few minutes. As my wife's contract was due to expire, Aaron found a really good deal, so we were both really happy! Be... Ver mais
A empresa respondeu
as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is... Ver mais
A empresa respondeu
Came to store for information on upgrade options and Lucy was very helpful! A credit to the store!
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - St Andrews
Escrito pela empresa
Informações de contato
114 Market Street, KY16 9PB, St Andrews, Reino Unido
4,8
Excelente
115 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful staff
Went in with a technical issue (again) and David was very helpful. He managed to fix my problem and was really friendly while helping and explained how to fix it if it's ever a problem again
31 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hi Abby,
Thanks for taking the time to write such a great review! We're delighted that David was able to resolve your query. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Brilliant service with online account…
Brilliant service with online account access. Also left the shop saving £300 on my landline and broadband!
Thanks guys!!
26 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hi John,
Thank you for reviewing and sharing your great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I'm not great with technology but Danny…
I'm not great with technology but Danny was very patient, left with my problem solved
30 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hi Selene. Thank you for your review for Danny. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was a huge help
28 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hi John. Thank you for your review for Matthew. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fanatic service for new customers!
As a first time customer at Vodafone the service was really accommodating even with how busy the shop was. Our sales representative, David was fantastic at explaining the plans offered and the process of signing up with Vodafone in a knowledgeable and easy to understand way. David and the overall service was also very lovely at making you feel at ease about the transition into a new plan and created a really welcoming environment!
1 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hi Camila. Thank you for your glowing review for David. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredible customer service
David was incredibly patient and explained each step of the process clearly. The entire experience was stress-free and relatively quick.
4 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hi Ana-Elena,
It's great to hear how David has been able to provide such great service! Thank you for taking the time to review.
Feel free to pop over any questions to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
David = the best
David was super professional, friendly, and helpful! David is a legend. David is the GOAT.
3 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hi Gabrielle,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
David is the GOAT
3 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hi Cole,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
amazing
So kind, helpful and efficient. Hassan was fantastic.
2 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience, held our hands through the whole process. I genuinely don’t think we would have figured it out without Gary’s help! Would definitely recommend, especially for international students.
2 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Had a great experience at the St…
Had a great experience at the St Andrews store! Ashleigh was absolutely fantastic addressing some technical issues I had with my phone. She was also very respectful and professional when detailing which plans would suit my requirements. Ashleigh is a great asset to your company.
31 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Kind and courteous and outgoing staff…
Kind and courteous and outgoing staff who made us feel welcome and assured immediately! David and his colleague!
31 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hi Paige. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
At Andrews, DavidExcellent advice from David
Excellent advice from David, a very knowledgeable and helpful sales person. My wife is well pleased with her new phone.
26 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hey there,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent help from David to renew my…
Excellent help from David to renew my sim only deal. Really listened to my requirements before recommending the best solution.
23 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hi Alison. Thank you for your review for David. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Claire worked tirelessly to resolve a…
Claire worked tirelessly to resolve a problem not of her making and got a resolution that was focused on ensuring there was no inconvenience to me. This is what customer service is about. Great service.
19 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hi John,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
I am very happy!
I am. Canadian visiting Scotland. Needed a SIM for my time here. I had great service.
18 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Danny and David were oh so helpful in…
Danny and David were oh so helpful in advising and setting me up with not only a phone but transferring all my info from one phone to another. Not being technologically minded I am So grateful for all they did. Thank you guys..... I will recommend you to anyone who asks.
3 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hey Liz,
Thanks for the lovely review and fantastic support for Danny and David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
New 24 month contract
Dealing with David in the store face to face was much more preferable than speaking to a call centre or a bot.
24 month contract and details were explained clearly and very satisfied with result.
28 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hey NS,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone, St Andrews.
I visited the St Andrews store today with my Mum and Daughter. My Mum’s phone was due an upgrade. We were taken care of by Danny, his service was outstanding, he couldn’t do enough for my Mum. Customer Service, knowledge and friendliness first class. Many thanks Danny!
Louise
19 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hey Amy,
Thanks for letting us know what an amazing job Danny did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Friendly and helpful
Friendly, quick and efficient service. Well informed on models and plans available. Many thanks to Claire and great that Vodafone back in St Andrews.
12 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - St Andrews
Hi. Thank you for your review for Claire. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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