I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... Ver mais
A empresa respondeu
Localização
Trocar localização42 Queensway, SG1 1EE Stevenage, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.
A empresa respondeu
I had a good experience from Gertrude and she was helpful as usual. Thank you
A empresa respondeu
Even though there was not an eventual sale the service and pleasantness from the store was outstanding. I was served by Venkata who clearly answered all my queries. This is why I have been with Vodaph... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Stevenage
Escrito pela empresa
Informações de contato
42 Queensway, SG1 1EE, Stevenage, Reino Unido
4,9
Excelente
289 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Anil is very kind and helpful
Anil is very kind and helpful , 😊
2 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi Terry.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Resposta da Vodafone UK - Stevenage
Hi Catalin.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service Anil provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Glenn was very helpful
Glenn was very helpful, solved a problem in 10 mins that I spent 2 days trying to fix over the phone.
28 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi Amy,
Thank you for your review and great feedback for Glenn.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fab service by Joao @stevenage
Fab service by Joao @stevenage. Very helpful and patient
25 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Gertrude was helpful and sorted my wife…
Gertrude was helpful and sorted my wife and I out.
12 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi Visarion,
Thank you for your review and feedback
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Stevenage
Hi Natalia,
Thank you for your review and feedback for Gertrude.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very help and good knowledge
Very help and good knowledge. Was able to answer all questions. Very efficient. Lady who helped was Gertrude
5 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi Pam,
Thanks for the great feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went into store to top up my…
I went into store to top up my granddaughter phone. I came across Glenn who helped me give my granddaughter a much better option. Then he proceeded to save me a fortune on my home broadband. Fantastic levels of service.
1 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi Anna. Thank you for your review for Glenn. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gertrude was helpful and explained…
Gertrude was helpful and explained everything clearly with my special needs. Thank you, Gertrude
1 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi Bob. Thank you for your review for Gertrude. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn was brilliant and fixed my…
Glenn was brilliant and fixed my problem really quickly. Definitely recommend Vodafone Stevenage.
1 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi Richard. Thank you for your review for Glenn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience
Ross was extremely friendly helpful, and made my transition to Vodafone easy
12 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi Jared,
This is lovely feedback for Ross. Thanks for your kind words and taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Top banter
Gertrude and Ross responded really well to a bit of banter, it's be real good to see more of that energy and chatter in other Vodafone stores
2 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi L T,
It's great to hear about your recent experience and feedback for Gertude and Ross. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gertrude has saved us £50 on our plan
Gertrude has saved us £50 on our plan. Very professional and pleasant sales advisor
27 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi Mary,
Thanks for this great feedback! We're delighted you had such a positive experience and found a fantastic deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Amazing service
Absolutely amazing team member Gertrude went above and beyond to get the issues was having sorted many thanks
26 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi Trish,
We appreciate your feedback and kind words about Gertrude. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience setting up my new…
Great experience setting up my new Vodafone account. Anil was a great and very helpful.
25 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi Susan. Thank you for your review for Anil. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful
Really helpful, kind and sympathetic employees joao is a really friendly and approachable person and would definitely come back in store to get help if all the employees are like him
8 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi Holly,
It's great to hear about your recent experience, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Anil
Anil. He was kind and helpful, he help us with all our problems. And help me sorted my new phone
27 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Anil was really helpful today when I…
Anil was really helpful today when I walked in to the shop and asked for a new contract. He was very quick to assist me in this and choosing the best contract type for myself.
He was able to get the best deal for me as a long running Vodafone member. Anil was very talkative and friendly throughout the whole time I was in the shop!
I would happily return to the shop for help with my phone and continue my contract at vodaphone
26 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Anil thank you so much for the customer…
Anil thank you so much for the customer care you gave to me. Hope its not on me only. Keep on doing well, will definitely refer new customer to vodafone Stevenage. Excellent job, you met my expectations. Thank you.
26 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi Malane,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Anil good customer service polite…
Anil good customer service polite explained everything
26 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stevenage
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.