I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... Ver mais
A empresa respondeu
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
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I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... Ver mais
A empresa respondeu
Great experience in Stirling store. Susie was a fantastic help to me, I’m not the best on tech. She took her time with me, explained everything thoroughly. A massive asset to Vodafone
A empresa respondeu
Your sales assistant Matt (in Stirling) was most helpful. His knowledge of your products was very impressive and the advice given whilst purchasing my new phone was most valuable. I would recomme... Ver mais
A empresa respondeu
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
A empresa respondeu
Escrito pela empresa
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Reino Unido
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Quick and efficient service in the Stirling branch of Vodafone when upgrading my phone. Susie was great at working out what suited me best regarding my contract. I always find the staff here very approachable.

Resposta da Vodafone UK - Stirling
A wait to be seen but first class help from Matthew who listened well and provided sensible advice.

Resposta da Vodafone UK - Stirling
I was getting nowhere online so went to the Stirling store where Lindsey was very patient and helpful .

Resposta da Vodafone UK - Stirling
I had trouble transferring data from iPhone 5s to my new 16e iPhone .
I tried unsuccessfully to get help online from Vodafone .
I then decided to drive 25 miles to Vadafone in Stirling which was a smart move . Entering the branch I was greeted by Lindsay , explained my situation with my new iPhone and immediately she responded , not a problem I will set up phone and transfer data . Lindsey was excellent and set up my phone in a very professional manner with no fuss .
Five star customer service by Lindsey .
Many thanks
Jim Hunter .

Resposta da Vodafone UK - Stirling
Matthew - great sales rep couldn't ask for more information than what he provided me with info and deal I had taken. Great guy very informative and easy to understand cant fault the guy 10 out of 10
Alex - Matthew wasn't in store but I took in the information Matthew had given me and Alex was able to sort my deals out with no issues and great dealing with him cant fault him either 10 out of 10
Thank you Matthew and alex from stirling vodafone

Resposta da Vodafone UK - Stirling
Well I’ve been going through a rough time losing my phone and today I was in the shop to get my number switched as my old one was compromised. In doing so Lindsey was incredibly helpful making me feel 10x better about my situation. She helped me and my mum to get everything sorted smoothly and asap. Would thoroughly recommend anyone get help from her!

Resposta da Vodafone UK - Stirling
Best ever customer service from Vodafone. Suzie was not only knowledgeable but thoughtful and kind.
I can't express my gratitude enough for her assistance in resolving our complicated issues.

Resposta da Vodafone UK - Stirling
Alexander at Vodafone, Stirling was very knowledgeable and polite.

Resposta da Vodafone UK - Stirling
The girl Lindsay was very knowledgeable and discussed everything clearly and easily to understand, her customer service was excellent. I changed 1 plan to a sim only plan and upgraded my mobile to a new phone and plan with a tablet, which I was unsure I was going to do and was originally just going in to look at possible changes but due to her excellent customer service I upgraded

Resposta da Vodafone UK - Stirling
Lindsey was very friendly and still professional. Taking the time to understand what we were looking for and providing suitable options. Great experience and left happy with a new device and contract.

Resposta da Vodafone UK - Stirling
My Husband was in the shop today looking for a new phone as he had lost confidence in his old phone due to it switching off all the time. Matt was amazing with him very knowledgeable and patient and helped him find the best phone to suit him. We were so grateful to Matt and his patience

Resposta da Vodafone UK - Stirling
Great customer service.
Lindsey was brilliant and very helpful.
I'll look forward to seeing her again.

Resposta da Vodafone UK - Stirling
A big thanks to Liam who provided excellent service. A great subject matter expert and exceedingly helpful. The transaction was quick too. Thanks Liam, top man!

Resposta da Vodafone UK - Stirling
Needed help with our newly delivered mobile. Matthew was excellent in providing that help. He was cheerful, polite and professional in the way he delivered that assistance to us. We left the shop with every expectation fulfilled. He is credit to Vodafone.

Resposta da Vodafone UK - Stirling
Excellent service from Susie who spent a lot of time to understand my wife's and my needs before suggesting new phones. After a couple days one proved to be less than ideal and it was returned with no fuss. Been with Vodafone for about 30 years and have no intention of changing.

Resposta da Vodafone UK - Stirling
We bought a new phone and had issues! Lindsey was amazing and helped fix the issue! She was also very friendly and made us feel comfortable that she could fix this! Which she did! One delighted daughter, Lindsey is a credit to your company!

Resposta da Vodafone UK - Stirling
When we went to get phone up and running the gentleman who helped us Ronnie at the Stirling shop was absolutely fantastic a real credit to the company nothing was too much bother thankyou very much

Resposta da Vodafone UK - Stirling
I needed help to transfer the data from my old phone to my new phone. Liam was able to transfer everything across despite the issues because it was an old phone. I was very happy with his service

Resposta da Vodafone UK - Stirling
Susie saved the day by helping me get set up with a UK number! She was friendly, answered any questions I had, and helped me find the best suited plan for my needs.
Thank you again!

Resposta da Vodafone UK - Stirling
Excellent service, helpful staff at the Stirling branch, and a very good deal. Liam went the extra mile to find a solution that suits my current needs. Very much appreciated and highly recommended.

Resposta da Vodafone UK - Stirling
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