Clarence dealt with our question politely and efficiently and even managed to save me money, which was great !
A empresa respondeu
Localização
Trocar localização56 High Street, GL5 1AS Stroud, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Ver mais
A empresa respondeu
Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... Ver mais
A empresa respondeu
I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Stroud
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
56 High Street, GL5 1AS, Stroud, Reino Unido
4,9
Excelente
212 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dan helped me to get my new phone in…
Dan helped me to get my new phone in Stroud today. Very happy with the service.
4 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hi ,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us and you are happy with your new phone.
Thanks,
The Vodafone Social Media Team
Really great help here today!
I came into Stroud Vodaphone shop today to look into changing provider and getting a new phone. I have been wanting to do this for some time and need help with doing this and as I came into the shop I felt welcome as Kellie immediately greeted me and was friendly and put me at ease and has guided me through all the procedures necessary with patience and good knowledge and explained everything plainly so I can deal with it . I am so pleased I have been able to get this sorted out with Kellie's great service and attention to detail she has ensured I will now have the phone and broadband provision that suits my needs at a much lower cost than i had been paying. Thank you!
30 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hi Melanie,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Stroud store and congrats on the new phone.
Thanks,
The Vodafone Social Media Team
Great friendly service
Great friendly service, very helpful and explained everything clearly. A+++
24 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hi Cris. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan and Alex
Trainee Alex and assistant manager Dan were extremely patient with me, spent a long time making sure I got exactly what I needed and helping me with every detail. I can't thank them enough for their cheerful help and careful explanations.
7 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hi Susan,
What super feedback for Alex and Dan! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan&Tom we’re so helpful we had a major…
Dan&Tom we’re so helpful we had a major problem, that we were unable to sort or make progress on over the phone. Thanks to theses guys I will stay with vodaphone
Can’t thank you enough for all your help today.
4 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hello, Dave,
It's always our aim to provide a helpful service, so it's great to hear that Dan and Tom delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very satisfied
I found Dan at the stroud branch of Vodafone to be extremely knowledgeable and professional. He took care of my request while explaining the process along the way. He is a credit to your business.
25 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hi Matthew,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Olivia Stroud
Olivia helped me with my collection of my tablet. Really quick and efficient service. Good job Olivia
25 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hi there,
Thanks for your review and great feedback for Olivia.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Love this Vodafone store
Love this Vodafone store. I like ve in Cheltenham but travel to Stroud store for anything Vodafone.
Staff are friendly helpful and worth their weight in gold.
Both members of staff in store today are amazing.
20 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hi Janice,
This is a great review. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Liv has helped me and my wife get back…
Liv has helped me and my wife get back into our very important mail, we couldn't be happier and more pleased with the help she has given us.
18 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hi William,
It's great to see your kind words for Liv, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Stroud
Hi Rachel. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Why is it impossible to phone the…
Why is it impossible to phone the Stroud shop. You would think they would have a phone. Perhaps they are with BT or could not afford the Vodafone fees. Still waiting for a 'phone call, oh sorry the shop does not have a 'phone
20 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hi Irate. It's disappointing to see your review. We completely understand how important this is. That being said, our stores don't have direct numbers - if you Google each store number, you'll notice that the number (0333 304 0191) will direct you to our Customer Service team over the phone - this is because our teams over the phone can help with the majority (if not all) queries and questions, whilst our store advisors assist with the customers in store.
Vodafone Social Media Team
Dan was excellent
Dan was excellent. Very clear information and very efficient.
17 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan in Stroud
Had very professional service with a phone issue I had. Dan was incredibly helpful and was great, I had a poor experience previously in Cirencester and he has restored my faith in Vodafone. Definitely recommend the shop in Stroud
16 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hello William,
Thanks for letting us know what an amazing job Dan did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Top service by Jamie Dep
Top service top blokes excellent service all round thank you
3 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hey, Thanks for your great feedback for our team today.
All the best, The Vodafone Social Media team
Great service
Despite working under pressure Ollie was very helpful, polite and able to complete my phone upgrade, very happy with the service.
27 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hi Talena, thanks for your feedback for Ollie. It's great to see they were so helpful while you made your decision.
Thanks, The Vodafone Social Media Team
I spoke with Ollie and Liv in the…
I spoke with Ollie and Liv in the Stroud store today and even though they were having issues with the system they still
to exceed my expectations.
Great customer service, we will be back.
26 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hey Paul,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Dan and Liv, we're very helpful today, it was a very good experience, in stroud store x
Dan and Liv were very helpful today, it was a very good experience in the Stroud store x
23 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hi Mrs C,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Stroud store with Dan and Liv.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great service
Went into store was greeted by a member of staff called Kieran, he was friendly and helped me in my search for a new contract was very helpful and respectful. although I was just browsing he was really helpful in explaining everything to me.
19 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Really helpful staff
Really helpful staff, sorted out my upgrade when I could do it online. Gave me lots of options to consider and found me the best deal. Thanks Dan 😊
16 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hi Tina It's always great to see when our team are able to help 😊
Thanks, The Vodafone Social Media Team
DAN & TEAM
Visited last week about renewing contract after it ended. Dan was helpful and said it would carry on for a few weeks anyway and I wouldn't be cut off! Popped back as suggested and Dan remembered me, got everything sorted quickly and it was £5.00 a month cheaper than originally - good service with a smile and also assisted on other queries of phone use without any problems ! Hope he got home in time for the England match!
6 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Stroud
Hello, Martin,
Thanks for taking the time to leave a review. It's always our aim to provide a great customer service, so it's wonderful to hear that you received it from Dan.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.