I recently switched from Sky to Vodafone broadband and was told the changeover would happen the same day. Unfortunately, it didn’t. My internet stopped working completely, and as someone who works fr... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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Veja o que dizem as avaliações
I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... Ver mais
A empresa respondeu
Was served by Sim sorted out a good deal for my phone, she was kind, welcoming and very professional. Totally recommend being served by her. She made us laugh and overall the experience was very warm... Ver mais
A empresa respondeu
Customer service is top notch, I was attended to by Nazmin and she was so helpful. She answered all my questions and gave me all the support I needed to migrate my mobile number from my previous pro... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Swindon
Escrito pela empresa
Informações de contato
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Reino Unido
4,8
Excelente
358 avaliações
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Smooth switch promised, but major delays
I recently switched from Sky to Vodafone broadband and was told the changeover would happen the same day. Unfortunately, it didn’t. My internet stopped working completely, and as someone who works from home as a software engineer, this caused a lot of stress.Sky couldn’t reconnect me because Openreach had already moved my line, and Vodafone couldn’t activate my service until an engineer visit the earliest date was a week later. I made several calls but nothing could be done.However, the manager at the Vodafone Swindon town centre store was incredibly helpful. She provided a temporary 5G modem so I could continue working until my broadband is fixed. I really appreciate her support.
My advice to others: don’t rely on same‑day switching promises if your job depends on a stable internet connection. Be prepared for possible delays.
2 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Radeeb,
We understand how important it is to stay connected. Please be assured that we are always here to help, and we appreciate your feedback. We will always do our best to support you in the best possible way.
If you experience any issues with your broadband, you can contact the Broadband Teams directly by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm. You can also get in touch with us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Nazmin was very helpful and i am very…
Nazmin was very helpful and i am very happy with my deal thankyou
2 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Araceli,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am very happy with Aswin service.
2 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Tope,
Thanks for the lovely review and fantastic support for Aswin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Renewak
Exceprional advive and service from Nazmin today... thank you...
2 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Lenz,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin was top marks
2 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey John,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
absolutely amazing member of staff
absolutely amazing member of staff, Nazmin, she done everything she possible could to get my phone reconnected from transferring from one network to vodafone, took about 1.5 hours but honestly she done everything she could to help, absolutely amazing and deserves credit
1 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Brandon,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I would highly recommend Nazmin at the…
I would highly recommend Nazmin at the Vodafone Swindon store.
She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exactly what I needed. She carefully helped me choose the right broadband package, mobile contract and phone, making sure everything suited my needs.
Nazmin also dealt with my complaint efficiently and kept me informed throughout the process. She went above and beyond to make sure I received the best possible deals and that everything was affordable for me.
Nothing felt rushed, and I really appreciated the time and care she put into helping me. She is a real asset to the Vodafone Swindon team. Thank you, Nazmin, for such outstanding service!
1 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Gosia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience with Nazmin
Great experience with Nazmin! Made my upgrade really easy, explained all the options and listened to what I wanted out of my plan!
1 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
"Hey Kirsty,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
We came in today for a phone upgrade Sim was very helpful talking through a good deal and was very professional and polite
We came in today
1 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey James,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Sim sorted out a good…
Was served by Sim sorted out a good deal for my phone, she was kind, welcoming and very professional. Totally recommend being served by her. She made us laugh and overall the experience was very warm and pleasant.
1 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Antonia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service is top notch
Customer service is top notch, I was attended to by Nazmin and she was so helpful. She answered all my questions and gave me all the support I needed to migrate my mobile number from my previous provider to Vodafone.
Thank you Nazmin.
1 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Deborah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nazmin was very Good and helpful
1 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Nomielee,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Swindon
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I talked to Benn in store today and he…
I talked to Benn in store today and he was very respectful and friendly. He helped me get a 5G Router when I couldn't order online because of address issues and within 15 minutes I had my router and a overall great experience in store so lots of thanks!
Joshua N
17 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
"Hey Joshua,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
I’d like to say a massive thank you to…
I’d like to say a massive thank you to Georgia, Palasha, Benn, and Mikki at the Swindon Vodafone store for being so helpful in sorting out my Vodafone mobile number, as well as my son’s number when switching from EE to Vodafone. They made the whole process smooth and stress‑free. They also helped fix the complications caused by an online Vodafone order — exactly the same issue my husband had — and handled everything calmly and professionally.
I’m so happy to be back with Vodafone after being with EE. The team gave me such a warm welcome, and the whole experience was excellent.
Highly recommended!
7 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Sarah,
Thanks for the lovely review and fantastic support for Georgia, Palasha, Benn and Mikki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’d like to say a massive thank you to…
I’d like to say a massive thank you to Georgia, Palasha, Benn, and Mikki at the Swindon Vodafone store. They were incredibly helpful and took their time to sort out the mess caused by an online Vodafone order and its complications. They handled everything calmly and smoothly, and I’m genuinely grateful for their support.
I’m so happy to be back with Vodafone after being with EE. The team gave me such a warm welcome, and the whole experience was excellent.
Highly recommended!
7 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Adam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing help from Aswin
Aswin was really helpful in setting up our new device plan after one of our phones had broke.
A really positive experience!
7 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Tom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I’m very happy with service one of your…
I’m very happy with service one of your league young man. His name is.Benn
6 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Dhani,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service today from Nazmin
Very helpful from start to finish
I asked lots of questions nothing was too much
Thank you 😊
4 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey Jade,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin was extremely helpful today
Nazmin was extremely helpful today. She renewed my mobile and broadband contracts. She was clear and thorough.
4 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Swindon
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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