I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Ver mais
A empresa respondeu
Localização
Trocar localização408 The Strand,Covent Garden, WC2R 0NE London, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Abhi is an excellent employee, flexible, patient, knows his job and very pleasant. Thank you very much. Great customer experience for me.
A empresa respondeu
I had a really great experience. Abhishek served me and he was really patient and explained me everything about the contract and the plans
A empresa respondeu
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - The Strand
Escrito pela empresa
Informações de contato
408 The Strand,Covent Garden, WC2R 0NE, London, Reino Unido
4,9
Excelente
192 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Came in late in the day to the Vodafone…
Came in late in the day to the Vodafone shop on Strand. Both the members of staff (Mourya and Sadie) made us feel welcome and were so helpful. They also stayed late after the shop had closed to finish our order. A real credit to the company, with the service and hospitality they give xx
6 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Thanks a lot for the insightful feedback Timothy, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from both Mourya and…
Excellent service from both Mourya and Sadia at the strand store London. Both took there time with us and stayed well past there closing time. Thx so much guys!!
6 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
HI Rachel,
We really appreciate the incredible feedback for Mourya and Sadia, it means a lot. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Abby was absolutely incredible couldn’t…
Abby was absolutely incredible couldn’t thank him enough for all his help and for being so quick at resolving the issue amazing customer service skills
19 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Charlie,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - The Strand
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abhi was very helpful today and quick
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Thank you for your feedback for Abhi. All the best, The Vodafone Social Media Team
Great customer service
Great customer service
Abhi was very helpful .
23 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Ju,
Thank you for taking the time to leave a review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
They were very helpful
They were very helpful. Omar helped me and my friend a lot and answered all our questions without hesitation.
21 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Mariami. Thank you for your review for Omar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - The Strand
Hi Elene. Thank you for your review for Umar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abhi was very good with customer…
Abhi was very good with customer service and explaining everything to us. Gave us a good deal too for both of us
15 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Aayeshabi,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent Advice and friendly service
Umar was very professional and exceptionally helpful. Great knowledge and advice was excellent.
18 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Eileen. Thank you for your review for Umar. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abhi and Anoch were amazing
Abhi and Anoch were amazing, made it much smoother experience than the other stores
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Yannick,
Thanks for sharing your fabulous feedback for Abhi and Anoch. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Great service, Abhi did everything for me, made everything every simple and easy!
3 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Liam, It's great to hear the agent took the time to explain everything you needed ☺️
Thanks, The Vodafone Social Media Team
Very pleasant personal
Very pleasant personal, great attitude towards the clients, they helped me to change from Voxi to Vodafone
18 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Anastasia,
Thanks for your review. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Umar was great at his service.
Umar was great at his service.. 100% satisfactory
25 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Ovundah,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Manal at the store on The Strand, Covent Garden, London Was so helpful, friendly and knowledgeable. Resolved my issue quickly, with a smile. Thank you
24 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Faye,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I wanted to say what a lovely day I had…
I wanted to say what a lovely day I had visiting Vodafone strand. Umar was fantastic with the way he helped me with my contract, I have a disability talking at times but Umar was very good assistanting me.
I will always go back to him.
22 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Gary,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Abhi was amazingly helpful and gave…
Abhi was amazingly helpful and gave great advice.
18 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Indigo,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Abhi.
Thanks,
The Vodafone Social Media Team
Amazing experience at the Strand Vodafone
Umar was so fantastic throughout the entire process. I had screwed up my SIM card but he got me sorted out immediately. He always had my best interests in mind, and you could see that when he was helping me. He directly me clearly towards next steps in sorting out my problems and I am grateful that I came to this Vodafone in particular because Umar made the entire process so smooth. I will definitely come back to this specific store if I have any problems.
15 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Lorreta,
Thanks for your review for Umar. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Umar is a star
15 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Jamal,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Estella
Estella was very helpful she helped set up my voxi, she also went though contract prices which was very helpful that I can get after I set up my bank card
15 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Samina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.