I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Ver mais
A empresa respondeu
Localização
Trocar localização408 The Strand,Covent Garden, WC2R 0NE London, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Ver mais
A empresa respondeu
Umar was so fantastic throughout the entire process. I had screwed up my SIM card but he got me sorted out immediately. He always had my best interests in mind, and you could see that when he was help... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - The Strand
Escrito pela empresa
Informações de contato
408 The Strand,Covent Garden, WC2R 0NE, London, Reino Unido
4,9
Excelente
192 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience
Great capture at the door (dealing with another customer but also seamlessly acknowledged me and my needs). Good product advice, tailored to my needs. Good price. Excellent rapport.
10 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi RPH,
This is such a great review for our Strand store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Sadia and Lexi were amazing
Sadia and Lexi were amazing. I’d list my home when travelling to London on holiday and they managed to sort me out a new phone and a second line. Lexi was brilliant and couldn’t of been more helpful
19 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Barbara,
This is a great review for Sadia and Lexi. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Resposta da Vodafone UK - The Strand
Hey Myles, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Best service I have ever received from…
Best service I have ever received from a network service provider. Ridwan has been extremely helpful and understanding about my circumstances. Really appreciate the help provided
10 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi there Shagun,
Thanks for your review! We're really happy you had a great experience in store with Ridwan.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Lexy was VERY proffesional and kind.
8 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Monica,
This is a great review for Lexy. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Many thanks to Lexi’s excellent service!
5 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Zehai,
It's great to hear your feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lexi helped me out so much at the store…
Lexi helped me out so much at the store today - she was so lovely helping me to do a sim swap, after my phone was stolen, god bless her!
5 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey,
I'm sorry to hear about this! I am glad that Lexi supported you in getting set back up.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lexy was very helpful thank you.
26 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Joao. Thank you for your review for Lexy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service given from lexy
Lexy was amazing. Thank uou
23 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Ellie,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sadia very good
18 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Quick and easy / personable
11 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great Service from lexy and Sadia
Great Service thank you !
2 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Armenia,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
excellent leader, honest and willing to help
On December 8th 2023, 7.30pm late shift but still excellent service. I received an exceptional support from the store manager at Vodafone Strand. Surpassing my expectations, the store manager showcased patience, addressed all my inquiries with confidence, i felt understood and listened. he will be my go-to preferred contact should I have any Vodafone requests (as a new customer). An excellent service and overall positive experience for customers. thank you so much
8 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Jas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lex was amazing
Lex was amazing, super friendly and bent over backwards to help
5 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Richard,
Thanks for taking your time to leave this review for Lex. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Resposta da Vodafone UK - The Strand
Hi Justin. Thank you for your review for Lexy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
London strand - Sadia and Lexy :)
Thanks to the lovely lady’s the served us. Lexy & Sadia. Very bubbly and enthusiastic. Sorted out pay as you go sim whilst visiting.
4 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Lauren ,
It's great to hear about your recent store experience. Thank you for your review, and feedback for Sadia and Lexy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from Lexi and Sadia
Great service
, very professional and friendly !!!
4 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Mario,
It's great to hear your feedback for Lexi and Sadia, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Customer Service
We really appreciated the help Sadia was able to provide us! Fantastic customer service
3 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Bree,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The customer service was very helpful
The customer service was very helpful. I was able to quickly purchase a roaming sim.
3 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sadia was a great help in getting my…
Sadia was a great help in getting my phone number reconnected and so was Chris Panay in India.
Fantastic service and it took a lot of patience !
2 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Robert,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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