I went to talk about an Upgrade, and i had the pleasure to have a chat with Maddi, Profesional , kind and answered all my questions with calm, professionalism and smiles. Really enjoyed the time s... Ver mais
Localização
Trocar localizaçãoUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
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Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Anthony was super friendly, helpful, professional, polite and efficient - all with a smile. He helped with everything he could and I would very happily recommend him. Thankyou Anthony.
A empresa respondeu
Maz was an amazing help! He explained of the deals and helped us through the entire customer service process. He even ended up saving us so much money! Great experience
A empresa respondeu
Was in Vodafone in lakeside, Thurrock today dealing with Anthony to set up a new mobile contract. He was super helpful, answered all my questions (I’m not very tech!). He was so polite and friendly, h... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Thurrock Lakeside Experience
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Reino Unido
4,9
Excelente
187 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Maddi was great
I went to talk about an Upgrade, and i had the pleasure to have a chat with Maddi,
Profesional , kind and answered all my questions with calm, professionalism and smiles. Really enjoyed the time spend in Vodafone Lakeside.
Got my new phone and my internet at home sorted out.
Thank you
1 de agosto de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Very helpful
Very helpful. Quick and easy service & helped me when I was not helped on the phone. Thank you Yusuf!
10 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Bethany,
Thanks for the lovely review and the fantastic support you’ve shown for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Anthony
I was served by Anthony. Myself and my Dad needed help with my Dads mobile account. Anthony was very helpful and cheerful too. He fully explained what steps were needed. And helped with that. So we were very pleased with my Dad’s new plan.
And I was so impressed with his help that I have moved my contract to Vodaphone today as well.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Brunette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Anthony was super friendly
Anthony was super friendly, helpful, professional, polite and efficient - all with a smile. He helped with everything he could and I would very happily recommend him. Thankyou Anthony.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Bee,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maz was an amazing help
Maz was an amazing help! He explained of the deals and helped us through the entire customer service process. He even ended up saving us so much money! Great experience
8 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anthony was very polite and friendly
Anthony was very polite and friendly, very knowledgeable and helpful
8 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Hayley,
Thanks for the lovely review and fantastic support for Anthony.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Blake is an absolute star
Blake is an absolute star! He's saved my life today. Couldn't be any happier. What an asset he is to Vodafone.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Sarah,
Thanks for the lovely review and fantastic support for Blake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to leave a lovely review…
I would like to leave a lovely review for Mariah from Vodafone - Lakeside shopping centre.
Mariah was incredibly kind, patient, and helpful throughout the whole process. She took the time to listen to my situation, explained everything clearly, and did her best to help me. I truly appreciate all the support she gave me and the discounts she arranged — it made a big difference for me.
Excellent customer service like this is rare, and Mariah deserves recognition for her professionalism, understanding, and genuine care for customers.
Thank you so much, Mariah, for all your help and kindness. I wish you lots of success, happiness, and all the best in your future at Vodafone! 🌷
1 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Erica,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was greeted by a smiley face
Was greeted by a smiley face, who was so happy to help. I was with my daughter and Anthony even interacted with her. He made the whole experience very relaxing and stress free.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Charlotte,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful staff
Was in Vodafone in lakeside, Thurrock today dealing with Anthony to set up a new mobile contract. He was super helpful, answered all my questions (I’m not very tech!). He was so polite and friendly, he made it easy to do and a really good experience. Would highly recommend this store.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Maria,
Thanks for the lovely review and fantastic support for Anthony. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class customer service from Tolulupe (Thurrock)
I received the most incredible customer service from Tolulupe at the Thurrock, Lakeside store. I had visited on two consecutive days and was told previously that nothing could be done immediately and I'd have to come back. I met Tolulupe on my third visit and he went above and beyond to ensure I left with a completed job. I was not able to use my phone for almost a week but after Tolulupe's persistence I was finally able to use it. Thank you Tolulupe for your willingness to assist me in what felt like a frustrating situation. First class customer service!
27 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Taaya,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yusif at Lakeside absolutely brilliant
Yusif is the guy to see, whatever issue you might be having or wanna save money with very competitive deals, Yusif couldn’t have been more helpful
27 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Luke,
Thanks for the lovely review and fantastic support for Yusif.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very enjoyable and fun time with Yusuf
Very enjoyable and fun time with Yusuf
23 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Okiemute,
Thanks for the lovely review and fantastic support for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Very helpful Tanzeel fixed my phone and my Internet. Also helped me save money on both.
Would highly recommend.
Thankyou.
15 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Simon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I ‘been serve by Leandra
I ‘been serve by Leandra, very nice person, very patient , explain everything and try to find the best contract to make you happy !!
Thank you for your kindness and to all your team .. highly recommended
14 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Marie,
Thanks for the lovely review and fantastic support for Leandra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience with Blake…
I had a great experience with Blake regarding the upgrade for my iphone. He was very helpful and answered all my questions, Thanks again Blake.
3 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
"Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Blake was truly amazing and helped me…
Blake was truly amazing and helped me with my data transfer and a better deal
30 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Jane ,
Thanks for the lovely review and fantastic support for Blake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Maria helped me today went above and…
Maria helped me today went above and beyond after the hassle I had at another branch couldn’t thank her enough.
29 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Hannah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I travel one hour just to visit the…
I travel one hour just to visit the lakeside store and be seen by Maria, she is absolutely amazing. Thank you so much for your great customer service
29 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Eliza ,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very knowledgeable and clear advice
Very knowledgeable and clear advice.
Gave us a great deal on my daughter’s phones. Absolutely cracking! Good job I have insurance lol
27 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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