Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Ver mais
A empresa respondeu
Localização
Trocar localização52 High street, TN9 1EH Tonbridge, GB
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Veja o que dizem as avaliações
Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Ver mais
A empresa respondeu
I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... Ver mais
A empresa respondeu
I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Tonbridge
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
52 High street, TN9 1EH, Tonbridge, Reino Unido
4,9
Excelente
274 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Let was so great
Let was so great, very professional, thanks very much!
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Bert. Thank you for your review for Let. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan at Tonbridge was so helpful
Dan at Tonbridge was so helpful. He kept things simple, repeated things when requested. He was a star.
30 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Tamsin,
Thank you for your review. It’s great to hear of your positive experience with Dan. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Dan was such a lovely person!
Dan was very lovely today, has helped me with finding a monthly plan that suits me. He has helped me change from gifgaff to Vodafone. Very lovely experience! Thank you so much Dan
30 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Elena,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Came into for help
Came into for help, I was so upset and wanted to leave Vodafone, lex made me believe in you guys again thank you, it was amazing experience!! Thank you
30 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Danielle,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Dan was really helpful
Dan was really helpful, thanks for his help
30 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Yash,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I’ve been having constant issues with…
I’ve been having constant issues with my phone signal it literally wasn’t working anywhere I go. I popped into the tonbridge store to speak with someone today and a guy called Lex managed to fix the problem for me. He was really helpful and got me in and I now have a working phone so yay!
30 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service
Jess was really helpful and gave me all the information i needed.
30 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Emma,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great experience
Great experience! was served by jess spoke to her about what i wanted & was looking for couldn't have been more helpful & a general great attitude! Will deffinately recommend this store!
10 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Just like to say Lex and Dan were so…
Just like to say Lex and Dan were so helpful, so patient with me and just excellent service! Thanks guys
25 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hello, Fred,
It's great to hear about the positive experience which you had with Lex and Dan. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was super helpful in everything I…
Dan was super helpful in everything I asked for. Thank you to him.
31 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Peter, It's great to see they were patient and helpful while you made your decision.
Thanks, The Vodafone Social Media Team
Dan was fantastic what a gent he is!
31 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Richard,
It's great to see your kind words for Dan, it's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer ser ice from Jess in the…
Great customer ser ice from Jess in the Tonbridge store. Answered all my questions and put my mind at ease
31 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Thanks for the great review, Shannon - it's what we love to see! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was great thanks!
18 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Michael,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very happy with my experience in-store…
Very happy with my experience in-store with Jess today. Sorted me a new phone and set it up for me and also got my broadband price right down. Very happy customer and highly recommend
18 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Elaine,
Thanks for your review for Jess. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great and friendly service with a smile…
Great and friendly service with a smile from hess in tonbridge!
4 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hello, Danut,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Katie transferred my phone data…
Katie transferred my phone data efficiently and gave helpful and friendly service.
1 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Jacqueline,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Katie when transferring your phone data.
Thanks,
The Vodafone Social Media Team
Dan was very helpful when answering my…
Dan was very helpful when answering my questions
30 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Peter,
This is a great review for Dan. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great experience
Jessica explained my options in a way I could understand and make an informed choice with no pressure
27 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Alison, It's great to see Jessica was able to help you make the right choice today 😊
Thanks, The Vodafone Social Media team
Jess made the experience of upgrading…
Jess made the experience of upgrading as simple as possible and transferred all my data for me.excellent service
18 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hi Frances,
It's great to see you had such a positive experience with Jess. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
Excellent service. Hard job made easy transferring data from old mobile to new.
Thank you Jack 😊
16 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Tonbridge
Hello, Claire,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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