Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... Ver mais
A empresa respondeu
Localização
Trocar localização16 Calverley Road, TN1 2TB Tunbridge Wells, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
A empresa respondeu
i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... Ver mais
A empresa respondeu
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Tunbridge Wells
Escrito pela empresa
Informações de contato
16 Calverley Road, TN1 2TB, Tunbridge Wells, Reino Unido
4,9
Excelente
318 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Zaf have helped me a lot on what would…
Zaf have helped me a lot on what would be the best contract for me. He asked me questions before coming up with the contract that suits me. It was a very good experience.
12 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hi Maria.
Thank you for your feedback,
Vodafone Social Media Team
Really great help from Dan in Tunbridge…
Really great help from Dan in Tunbridge Wells
10 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amadeo provided excellent customer…
Amadeo provided excellent customer service, he showed me all the available deals and gave me the best value for money I could ask for
He was very patient and friendly and had very clear and thorough way of communicating
Super helpful l, will be returning again
8 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hey Graham,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was very helpful with my sim…
Dan was very helpful with my sim issues. Quickly sorted and very happy.
5 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hi,
We really appreciate your wonderful review and the amazing support for Dan.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Vodafone Tunbridge wells team provides…
Vodafone Tunbridge wells team provides the best service never disappoint.Thank you for all your help .
5 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hey Joel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good customer service by Dan…
Very good customer service by Dan meeting requirements in full.
5 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hi Rosemary,
We really appreciate your wonderful review and the amazing support for Dan.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Saf was unbelievably brilliant and…
Saf was unbelievably brilliant and helpful. He explained everything beautifully and his customer service manner was excellent. It is wonderful to know there is someone we trust for advice and guidance. Thanks Saf!
1 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Tunbridge Wells
Hey Colin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic customer service from Amodeo
26 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hey Mischa,
This is really lovely to hear, thanks for the review! It brings us great joy to receive such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
I visited your Tunbridge Wells store to upgrade my iPhone 14 to iPhone 16. Saf was fantastic, he explained the trade in , new contract, ensured I had everything I needed. Brilliant customer service!
26 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hey Tracey,
Thanks for the lovely review and fantastic support for Saf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and informative
Phoebe was very helpful, informative and friendly
22 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hello Rose,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was amazing
Dan was amazing. His knowledge and support was unbiased and met my needs and expectations. He guided me through all the options and answered my questions efficiently.
Would highly recommend his service.
Credit to the business.
Cheers Dan
17 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hi Stephen,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful staff
Very helpful members of staff who were kind and explained everything clearly, particularly Saf who ensured I did not miss out on a deal
15 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hi Charlotte,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Tunbridge Wells
Hi Ruthanne,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amadeo was incredible he helped us with…
Amadeo was incredible he helped us with simo upgrades
15 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hi Patrick,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had a great experience with Dan
Had a great experience with Dan, he was fantastic and gel per me with all my queries
11 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hello Giovanni,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was fantastic!
8 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Fantastic service from Dan at tunbridge…
Fantastic service from Dan at tunbridge wells branch today, thanks Dan.
8 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Amado helped me with iPhone issue
8 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hi Angela,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Saf was absolutely brilliant
Saf was absolutely brilliant. Gave me all the info I needed to pick the right device and plan for me. Could not have been more helpful and knowledgeable. He was a delight to deal with!
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Tunbridge Wells
Hi Jo,
We really appreciate your wonderful feedback on Saf, thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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