Great experience, I came in to just change my bank details and then Ayaan was so helpful to get me a better deal on my phone contract and setup new broadband. Both discounted. Thanks so much!
A empresa respondeu
Localização
Trocar localização113 Southside Centre,Wandsworth, SW18 4TQ London, GB
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Veja o que dizem as avaliações
Had a great experience at Vodaphone Wandsworth. Got assisted by Farhan and he told me in detail about the plan I went for. He was very helpful and made sure everything was sorted. Would definitely vis... Ver mais
A empresa respondeu
I went into Vodafone Wandsworth in Southside shopping centre to ask about roaming for me and the family whilst in Marrakech - I was helped by Ashley who was very friendly and efficient. Whilst sortin... Ver mais
A empresa respondeu
Thank you to Waqar at Vodafone in Southside shopping centre for your incredible help. He was amazing in working through all our family phone plans and helping us upgrade handsets and improve our mont... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Wandsworth
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
113 Southside Centre,Wandsworth, SW18 4TQ, London, Reino Unido
4,9
Excelente
195 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good service very satisfied we…
Very good service very satisfied we will come back egen
9 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hi Altin, It's always good to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team
Resposta da Vodafone UK - Wandsworth
Thanks for your 5 star review, Paul! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Southside vodaphone were great
Southside vodaphone were great. Really nice people to deal with. Worked very hard to get us a good deal. I could not wait to get away from EE.
22 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hi LKD. Welcome to Vodafone, we are happy to have you on board. Thank you for the feedback about the team in Southside, we really appreciate it and you are happy with your new deal.
Thanks,
The Vodafone Social Media Team
Great support from the team
Great support from the team. Super calm and knowledgeable. Helped me set up a new phone and also helped my husband with his billing.
12 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hi Joscelyn,
Thanks for sharing your fabulous feedback, this is exactly what we love to see! If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Waqar was brilliant very helpful
Waqar was brilliant very helpful! And fast service. Best experience in Vodafone I've had
1 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Customer service is great
Customer service is great. The manager is kind and helpful.
13 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hi Josephine. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ahmad and his colleague were both so…
Ahmad and his colleague were both so helpful, explanatory, and most importantly kind. Full marks !
10 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hi Ethan,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Shocking start to contract onboarding
Friendly service, very patient, explained everything. Applied discounts transparently. Great service with Amar at Southside Wandsworth.
EDIT: the above was written in store after i obtained a new device and data plan. Subsequently it transpires the store made a mistake and did not submit my order. I have had no service since Saturday. Managed to contact Vodafone after spending an hour trying to get through their automated system. They are unable to contact the store directly and I must now go back to ask them to simply press a button to submit the order despite requesting Vodafone just call the store. Vodafone are obviously able to contact the store so I’m not sure why I need to go back. This is a clear breach of our contract which began in July. The inability to phone their own store to resolve this over the phone is ridiculous and I am considering using my cooling off rights to terminate the contract.
3 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hi, I'm glad to see Amar was able to find you an awesome deal, and made such a good impression on you today 😊
Thanks, The Vodafone Social Media Team
Faraz was so so helpful and patient…
Faraz was so so helpful and patient with me and very good at his job! I highly recommend his amazing customer service manner
8 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hey Millie,
Thanks for the lovely review and fantastic support for Faraz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Faraz was amazing and helped me through…
Faraz was amazing and helped me through everything, amazing employee
5 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hello, Lily,
It's great to hear about the amazing service you received from Faraz, and we're glad that everything was sorted for you. Thanks for taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Waqar was extremely helpful and…
Waqar was extremely helpful and friendly.
5 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hello, Jason,
We appreciate you taking the time to leave a review on the service you received. It's always our aim to provide our customer's with a positive experience, so it's great to hear that Waqar delivered.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Great advice and service.
1 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hi Lauren. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amar gave us really efficient service
Amar gave us really efficient service, explained well and was very helpful and friendly.
1 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hi. Thank you for your review for Amar. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waqar was fantastic!
After months of trouble with online upgrades, Waqar was so persistent and helpful to fulfil the request and sort the ongoing issue. Huge thanks Waqar!
30 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hi Becca. Thank you for your review for Waqar. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service Amar
28 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Thanks for your fantastic feedback for Amar 😊
All the best, The Vodafone Social Media Team
Fahmed was a superstar
Fahmed was a superstar. Wasn’t an easy switch over from another provider but he was so patient and helpful.
13 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hi Margo,
Thanks for taking your time to leave this review for Fahmed. It's great to have you with us. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent service
Excellent service. Saif was very helpful and gave us an excellent deal.
27 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hey there,
We're delighted to hear this! Thanks for taking the time to share this great review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Ahmed was brilliant to sort out what I…
Ahmed was brilliant to sort out what I needed.
Vodafone computer systems are a shambles and a concern.
20 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hi Charlie,
Thank you for taking the time to leave a review, we appreciate your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Waqar was a great help
Waqar was a great help. Made the whole process seamless. Thanks !
1 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hi Kelvin,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Nayab was very helpful her customer…
Nayab was very helpful her customer service was great. She helped us with all our queries.
30 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wandsworth
Hi Faysal. Thank you for your review for Nayab. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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