Today, I visited Wimbledon branch to sort out my roaming data. Sharon (hope I spelled it right) patiently sorted out my data stuff etc and I do appreciate her time and service.
A empresa respondeu
Localização
Trocar localização3 Wimbledon Bridge,Wimbledon, SW19 7NH London, GB
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Veja o que dizem as avaliações
Rameez was wonderfully helpful today in Vodafone. I’ve just moved from abroad and he outlined everything for me easily and made it fast and understandable.
A empresa respondeu
I took out a data SIM last week which unfortunately didn't work out for me due to poor signal. I went to the Vodafone store to cancel within my 14 day cooling off period. The contract was cancelled in... Ver mais
A empresa respondeu
Perfect service from Shannon. Welcoming, friendly, efficient. Explained any waiting times as system processed order. I went in for a broadband as well as phone upgrade, so to get both sorted so quickl... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Wimbledon
Escrito pela empresa
Informações de contato
3 Wimbledon Bridge,Wimbledon, SW19 7NH, London, Reino Unido
4,9
Excelente
248 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I came to visit the visiting store in…
I came to visit the visiting store in Wimbledon, Fayyadh was amazing. He instantly resolved my issue and make sure there was no problems before I left. Thank you fayyadh.
18 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hi Sum,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Wimbledon
Hey Rob,
Thanks for taking the time to share your feedback with us! We're delighted you had a great experience with Rameez.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Resposta da Vodafone UK - Wimbledon
Hi Leigh,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Helpful staff
Fayyadh at the Wimbledon store was very helpful in resolving a broadband issue I had.
24 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hi Paul,
Thanks for your review for Fayyadh. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Freebie time wasting to claim and Vodafone didn't provide necessary documents on purchase!
Update:
This offer came with a free Samsung Tablet. When I tried to claim it, I didn't have instructions. I discovered it was the Samsung website and a complicated process. They asked for 'invoice number' when Vodafone has an 'order; number and also proof of purchase rather than a contract. It took me 56 miserable minutes to Vodafone, being dealt with by a ruder operator, and eventually needed a legal threat, to get this document in time. It was clear they deal with this all the time...it appears both organisations make it as hard as possible to make the claim - why wasn't given this when I bought the goods. I felt tricked into wasting my time. It certainly cancelled any goodwill that Samsung or Vodafone think a 'freebie' gains. Thumbs down to both organisations!
Great service from Zeshan at Wimbledon store...professional, knowledgeable, honest and patient.
New phone,new contact and smooth data transfer.
Thank you so very much. O2 was a nightmare...would have switched ages ago.
6 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hi Kate,
Thank you for your review and feedback for Zeshan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super friendly and helpful service by…
Super friendly and helpful service by Fayyadh.
18 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hi Dorina,
Thank you for your review and feedback for Fayyadh.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Quick and easy, great experience
Ricky set me up with a SIM card plan for only £10 as I’m only in town a few days. Quick and easy, didn’t try to upsell me like other places usually do, and the whole team was friendly and helpful!
12 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hi Jack,
Thank you for taking the time to review and share this feedback for Ricky.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful would recommend
14 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hi Morgan,
Thanks for your feedback! We're so glad to hear you had a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Had a great experience with Zeshan at…
Had a great experience with Zeshan at Vodafone Wimbledon. He was very helpful and competent. We particularly appreciated his advice on different plans options and his thorough explanations on which one would come out cheapest for us.
28 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hey Elsa,
Thank you for your 5 star review! We really appreciate your feedback. Is lovely to hear you had a great experience with Zeshan and found a great value deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Renee was great
Renee was great! She helped me get a much better rate than my current one, and set up my two children on better deals. She explained everything in detail (so no surprises about any hidden costs). Renee was helpful and knowledgeable.
24 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hey Linda,
Thanks for letting us know what an amazing job Renee did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Zeshan was an amazing advisor and very…
Zeshan was an amazing advisor and very knowledgeable, gave me the best deal possible and matched the price I brought in.
22 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hi Sarah,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazingly helpful
Zeshan is amazingly helpful, patient and knowledgeable. We needed to upgrade one mobile and update the contract
22 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Zeshan was super helpful and…
Zeshan was super helpful and knowledgeable. He found me a great deal
22 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hey,
Thank you for your review. It's great to hear your feedback!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fayyadh was by far the most intelligent…
Fayyadh was by far the most intelligent and helpful staff I have come across.
20 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and smooth process with an…
Very helpful and smooth process with an informative sales assistant. Great experience thank you!
20 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hey Isabelle,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great Customer Service
Ricky was amazing! Fast service and very communicative about factors I needed to be explained.
17 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hi there Glenda,
Thank you for your feedback regarding your service with Ricky! We're so glad you feel this way and managed to get the help you needed.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Zeshans expertise and knowledge was…
Zeshans expertise and knowledge was immaculate and very patient and excellent will definitely come back.
16 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hi there,
Your feedback is so important to us, so thanks for leaving this great 5 star review about Zeshans!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Rameez was extremely helpful and…
Rameez was extremely helpful and efficient. I struggle with technology and I much appreciated his kindness.
11 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hey Catherine,
Thanks for letting us know what an amazing job Rameez did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Rameez
Rameez has made our experience with Vodafone so much better. Very clearly explained, helpful advice and overall great service.
We got so much done very quickly and it felt so simple.
Thanks again Rameez
7 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
Hi Jack. Thank you for your review for Rameez. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fayyadh was extremely helpful
Fayyadh supported my father really well throughout this. He explained everything step by step to my father that didn’t quite understand it. Talked through the very fustratung virgin media customer support. Very amusing and made both me and my father laugh on multiple occasions. He made this tedious task into something to enjoy with him. I appreciated his way of helping us very much. I am very much satusfied
23 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Wimbledon
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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