Dominika at Vodafone in Wisbech was absolutely fantastic. I wanted help setting up my new SIM. She was friendly, patient and extremely helpful throughout the whole process. She took the time to expla... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoU17 Horsefair Centre, PE13 1AR Wisbech, GB
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Veja o que dizem as avaliações
Richard at Wisbech Vodafone has been absolutely fantastic with helping me sort out my in laws account. He has gone above and beyond. A credit to your company!
A empresa respondeu
Today I wanted to do a data transfer for my phone. The person I spoke to last week was not in today so instead I came to Dominika. She introduced herself & got to work quickly, I came back to pick up... Ver mais
A empresa respondeu
Richard did a brilliant job! I only called in to casually enquire about broadband upgrade options, but came away with both mine and my parents’ internet and mobile packages thoroughly overhauled - bet... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Wisbech
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
U17 Horsefair Centre, PE13 1AR, Wisbech, Reino Unido
4,9
Excelente
159 avaliações
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Shop sold features not on phone
I called into the shop to ask about getting two new phones. I asked about one type, a slightly newer version than ours. Two specific questions...does it have wireless charging, the answer an emphatic yes. I asked if I could come in next week so they could get them in and set them up for me... what is total price... they told me and said they could do everything in 15 minutes. 1 hour 20 later, he only managed to order the phones. We called in, then they tried charging an extra £25 per phone to set up when the person doing the order never mentionedit..despite that being a specific thing i wanted. I took them to do myself... and now find out no wireless charging on that model. The feature i wanted... they just answered without any care to get the purchase. Lack of knowledge, just selling without any care, very disappointed...I have been with Vodafone 30 years. Time to change and never go to the shop again.
29 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Peter,
Thanks for taking the time the share you experience. It's important that you get the product that suits your needs so we're sorry to see that hasn't been the case. We'd love to look into this. To get started please drop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Service
Great service in store. Gave me lots of information about services, handsets and plans.
Thank you to Bliss
Highly recommend
22 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hey Jules,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
I saved a small fortune on my home…
I saved a small fortune on my home broadband thanks to Richard at my local Vodafone store
23 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Janet,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service Richard provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Aimee was awesome
Aimee was awesome, she evaluated my needs and recommended a contract that would save me money compared to my previous network. My new handset is much quicker than the last. Will be going back to have my partners phone sorted.
15 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Stephen,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thank you Plamen and Vodafone
I had the pleasure of discussing and discovering various deals that combine different products, offering exceptional value for my money. The in-store experience was outstanding—clean, organized, and staffed by friendly faces. The quality of service has been consistently excellent for over a month, with no issues encountered. I attribute this to Plamen, whose dedication brings significant benefits to the company. Always cheerful and ready to assist, Plamen’s attentiveness was evident today when I needed to check on something and decided to leave this message. I hope that the current standards continue to improve over time.
29 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Petar,
It's lovely to see you had such a positive experience with Plamen. Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Richard did a brilliant job
Richard did a brilliant job! I only called in to casually enquire about broadband upgrade options, but came away with both mine and my parents’ internet and mobile packages thoroughly overhauled - better services but for an even lower price than before! Richard was helpful, courteous, and worked swiftly - knowing I was on my lunch break, and needed to get back.
2 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hey Dave,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The adviser Plamen
The adviser Plamen, show understanding and compassion and dealt with me in profesional manner, thanks Vodafone
10 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Marino,
Thanks for your 5-star review for Plamen. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Plamen was amazing
Plamen was amazing, good deal, very good price, will recommend to all my mates
10 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Anko,
I’m glad to hear you found the best deal for you in store with Plamen. Thanks for taking your time to share.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Plamen got the bast deal for me
Plamen got the bast deal for me, thanks.
9 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Bobi,
Thank you for your review and feedback for Plamen.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Richard was excellent his customer…
Richard was excellent his customer service is a credit to the team
19 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Dan. Thank you for your review for Richard. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Richard was excellent and extremely…
Richard was excellent and extremely helpful. Really helped me understand what I needed can't thank him enough
19 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Kirsty. Thank you for your review for Richard. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly
Very friendly, well mannered and knowledgeable. Great customer service.
I think her name was Amy.
23 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Customer,
This is such a great review for Amy. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Nick gave very good service and sorted…
Nick gave very good service and sorted my phone and saved me money. Very happy!
5 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hey,
I'm happy to hear Nick got everything sorted for you. Thank you for your review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Aimee was brilliant very helpful
Aimee was brilliant very helpful, very professional would absolutely recommend her! Thank you 😊
3 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Kat. Thank you for your review for Aimee. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Recently upgraded my phone.
Recently upgraded my phone.
Really happy with Steve’s customer service.
Talked me through everything. I will always choose Vodafone over anyone else.
9 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Belinda. Thank you for your review for Steve. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
No 5G signal on my SIM
Aimée instantly knew why my phone wouldn't connect to 5G and knew exactly how to fix it. It now works flawlessly when i go into an area with 5G signal. Perfect customer assistance.
12 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hey Abiqua,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing service from Plamen
19 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Kosta,
This is a great review for Plamen. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Nick in store was very helpful today
Nick in store was very helpful today. Managed to save me money which is a great change. Thanks Nick!
18 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Sarah,
Thank you for taking the time to review, and share this feedback for Nick.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service at Vodafone Wisbech Branch.
Re my recent change of broadband provider to Vodafone. Richard was extremely patient with a somewhat elderly customer and explained everything in detail. Very pleasant to deal with and everything has happened as stated. Great.
10 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hi Geoffrey,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thanks to Plamen for the great service
7 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Wisbech
Hey there,
Thanks for letting us know what an amazing job Plamen did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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